Clarks - Lowestoft Reviews 199

TrustScore 5 out of 5

4.9

118 London Road North, NR32 1HB Lowestoft, Suffolk, GB


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See what reviewers are saying

Rated 5 out of 5 stars

The staff in the Lowestoft store were really helpful especially Lily who served me she made sure my shoes fitted and I was happy with them. She pointed out the offers, which saved me quite a bit. I... See more

Rated 5 out of 5 stars

We were assisted today in the lowestoft store by a lovely lady named Trinity, 😀 She was so helpful with my daughter who has some serious sensory issues and her biggest issue is socks and shoes! Tri... See more

Rated 5 out of 5 stars

Lauren selected some perfect summer school shoes for my 2 children, and fitted them very well. While I do wish children's shoes weren't quite so expensive (as they grow out of them so quickly), we got... See more

Rated 4 out of 5 stars

I needed to buy some black boots for my daughter from the Lowestoft branch, but there were none in stock (not unexpected- it's a relatively small store). The assistant, Laura, was very friendly, pleas... See more


Company details

  1. Shoe Store
  2. Boot Store
  3. Shoe Factory

Written by the company

At Clarks, our mission is to empower everyone with the freedom to move comfortably. Experts in shoemaking since 1825, we combine the latest comfort technologies, innovative construction techniques and contemporary designs to create pairs that help you take every day in your stride. We’re dedicated to providing outstanding customer service, so you can always count on us when finding the perfect men's, women's and kids' shoes – whether shopping online or visiting our friendly stores.


Contact info

  • 118 London Road North, NR32 1HB, Lowestoft, Suffolk, United Kingdom

  • 01502572040

4.9

Excellent

TrustScore 5 out of 5

199 reviews

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Rated 5 out of 5 stars

Clarks a special shop

I was helped by Lyn21 who was extremely helpful & knowledgeable about the shoes but not pushy, the shoes look special and are so lightweight and weii made i will be shopping at Clarks again with its traditional attitudes thank you
Eric

September 26, 2024
Unprompted review
Rated 5 out of 5 stars

We were met by a very helpful assistant…

We were met by a very helpful assistant called Laila at the Lowestoft branch of Clarkes. The staff are clearly trained well when it comes to fitting children's shoes. It's not the cheapest but you get what you pay for, good quality product and great service

September 14, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent Service

Zoe and Ella were absolutely wonderful with my daughter this morning. They couldn’t have been more helpful. The fitting service was through and they had infinite patience! We will return and recommend Clark’s Lowestoft to our friends. Thank you!

September 22, 2024
Unprompted review
Rated 5 out of 5 stars

First pair of shoes at Lowestoft store

We had a trip in to the Lowestoft store today to purchase our little boys first pair of shoes. Lynzi was lovely and welcoming, interacted lovely with our little boy making him smile and gentle in her approach so much so that he was full of smiles and keen to walk around in all the different pairs of shoes that were made available for us to try. Lynzi got a second person to double check the fit of the shoe on our little boy as it didn’t have the right width from the measurement but fitted him well. Really couldn’t have been more helpful and made it a lovely first experience for us. Thank you, we will be back again in the future

September 16, 2024
Unprompted review
Rated 5 out of 5 stars

Lowestoft store.

I saw Laura at the Lowestoft store.. she was amazing.. so helpful and very patient with my son .. made the whole experience very calm 🥰

August 24, 2024
Unprompted review
Rated 5 out of 5 stars

Speedy efficient service

Laura at our local Lowestoft Clarks was great! - she made buying school shoes for our Son effortless. She really listened to what he wanted and quickly found him the right pair.

August 29, 2024
Unprompted review
Rated 5 out of 5 stars

Brilliant service as usual

Went into Lowestoft branch today to have my son who has special needs fitted for school shoes. As usual service was brilliant. We saw Tania today who was lovely and patient. A great asset to your company.

September 1, 2024
Unprompted review
Rated 5 out of 5 stars

Great service

Great service, seen really quickly in Lowestoft store by Trinity. She was so helpful and friendly and great with my children! Always use clarks and will continue to do so!

August 31, 2024
Unprompted review
Rated 5 out of 5 stars

School shoe madness

Busiest time of the year with children requiring school shoes, and we were looked after by the lovely Laura who made every effort and went the extra mile to look after us, very grateful for her professionalism and efficiency, as children are not always the most patient. Great service…. Thank you Laura.

August 30, 2024
Unprompted review
Rated 5 out of 5 stars

Clarks Lowestoft

I purchased a pair of Nalle Lace shoes from Clarks last January for work. These were so comfy and hard wearing that I was in need of a new pair. Having looked online yesterday, I visited the store today to get my feet re-measured and to see different colour options as I was undecided. Laila was welcoming, helpful and friendly and I left there with new shoes and would recommend Clarks Lowestoft following this visit.

August 30, 2024
Unprompted review
Rated 5 out of 5 stars

Super service for School Shoes

We popped in to get to my daughter her first pair of school shoes. Despite being busy they told us to find a space and start looking and someone will be with us shortly. Soon after we met Laura. She was super nice, good with both my daughters and my nephew. She brought additional options my daughter might like should her original choice not fit. Despite the busyness of the store Laura didn’t make us feel rushed, taking the time to give us advice on the care of the shoes and the appropriate products. Highly recommend.

August 30, 2024
Unprompted review
Rated 4 out of 5 stars

We arrived at Clark’s for our…

We arrived at Clark’s for our appointment and unfortunately they had a backlog and were running behind. I explained my son had additional needs and Zoe was very helpful and found a quiet part of the store for us to sit and got some crayons and colouring sheets for them to do and massively helped and we avoided a melt down. Trinity who done our measurements and got us our shoes was very helpful and engaging with the kids. The only thing I would say is can more of the shoes come in narrow fitting for the girls every year we struggle to get my daughter shoes hers are extra narrow a D and can never get a D only a E and even then there was only one pair of shoes in that size. My son also didn’t get any choice and he is standard an F and ended up with the same pair as last year.

August 28, 2024
Unprompted review
Rated 5 out of 5 stars

First Rate Customer Service

Shopping for school shoes has never been easy but Laura at the Lowestoft store made our visit really easy. We were well looked after and listened to when it came to choosing shoe styles. Needless to say, our experience was really positive and school shoes were sorted quickly. 10/10 all round.

August 26, 2024
Unprompted review
Rated 5 out of 5 stars

I went into the Lowestoft store today…

I went into the Lowestoft store today to get my grandchildren sized up for shoes and pick there new school shoes, and was served by a lovely young lady named Trinity, she was very professional in helping my grandchildren pick out there perfect shoes. Fantastic shop and lovely people that work in there, thank you Trinity for making it such a lovely experience.

August 26, 2024
Unprompted review
Rated 5 out of 5 stars

Knowledgeable and friendly service at Lowestoft Store

We went in for school shoes today at the Lowestoft store. There was an expected wait for school shoe fitting but lots of staff were working on keeping waiting time to a minimum. We were helped by Laila, who was very knowledgeable and thorough fitting our two boys, as well as being very friendly! She also made us aware of all of the cleaning products and other deals. Great service, thank you.

August 24, 2024
Unprompted review

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