Clarks - Manchester Trafford Ctr Reviews 375

TrustScore 5 out of 5

4.8

Unit L60 59 Peel Ave, Trafford Centre, M17 8BN Trafford, Greater Manchester, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

My experience was excellent! Yusra from the Trafford Centre Branch was so helpful when it came to finding school shoes for the kids. Yusra was patient, friendly, and made sure we got the right fit. Wh... See more

Rated 5 out of 5 stars

Our experience in Clark’s Trafford Centre back in 25/02/2026 has been wonderful because of the assistance of a young lady whose name is JEN!!!✨ She is brilliantly patient and has a passion for work... See more

Rated 5 out of 5 stars

We were made to feel welcome on entry to the store last Sunday by a friendly smiling lady ( sorry we forget her name ) who introduced us to Jess who was more than helpful , knowledgeable and quite pe... See more

Rated 5 out of 5 stars

Excellent experience at the Trafford Centre store! During a busy day for back to school shoes, we booked an appointment in advance and were then accompanied by Isabelle. My son who seemed to be ove... See more


Company details

  1. Shoe Store
  2. Boot Store
  3. Shoe Factory

Written by the company

At Clarks, our mission is to empower everyone with the freedom to move comfortably. Experts in shoemaking since 1825, we combine the latest comfort technologies, innovative construction techniques and contemporary designs to create pairs that help you take every day in your stride. We’re dedicated to providing outstanding customer service, so you can always count on us when finding the perfect men's, women's and kids' shoes – whether shopping online or visiting our friendly stores.


Contact info

  • Unit L60 59 Peel Ave, Trafford Centre, M17 8BN, Trafford, Greater Manchester, United Kingdom

  • 01617550344

4.8

Excellent

TrustScore 5 out of 5

375 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 97% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Urisa as excellent with my daughter…

Urisa as excellent with my daughter today 100% they didn’t have what she wanted so she came up with lots of options for her to choose from and clearly knew how to talk to children and how to fit shoes properly and competently. Well done and thank you Clarks and urisa. Also the store was very busy but very well organised. Well done to the supervisor/manager in charge today

August 30, 2025
Unprompted review
Rated 5 out of 5 stars

Mirza was AMAZING

Mirza was very patient, knowledgeable and kind. Thank you for helping us find some right fitting school shoes 😄

August 27, 2025
Unprompted review
Rated 5 out of 5 stars

Clarks in the Trafford Centre.

We used Clarks in the Trafford Centre today and expected it to be horrendous with the back to school rush. Absolutely not! It was incredibly well managed, and, most importantly, very calm! The young person who served us (Arissa) was just lovely! Very personable, friendly and did a great job. This particular store will definitely be the one we come back to in future. Well done to all for making this as stress-free as possible!

August 25, 2025
Unprompted review
Rated 5 out of 5 stars

Great experience today getting my boys…

Great experience today getting my boys shoes, I always dread this but left feeling very happy and not overwhelmed at all. Got a ticket from Denika who got us seen very quickly and the lovely lady she gave us sorry I didn’t get her name. Measured and got them different ones in their sizes to try. Straight to the tills and the server Huzail help with a small change and advise I’d asked. Very helpful 👍🏼 Trafford centre branch

August 23, 2025
Unprompted review
Rated 5 out of 5 stars

Great service

Sehar was an absolute pleasure. She was extremely nice and very helpful with dealing with my daughter who tried every pair of shoe school available.

August 23, 2025
Unprompted review
Rated 5 out of 5 stars

Waania who served us was so kind

Waania who served us was so kind, polite and professional. She truly went above and beyond. The whole store were polite and enthusiastic considering it was bedlam with everyone buying school shoes. Well done guys.

August 23, 2025
Unprompted review
Rated 5 out of 5 stars

School shoes

Isabelle measured my step son and step daughters feet and selected multiple sizes for them to try. She listened to the children (feel too big, feel too tight) and helped them select the school shoes they felt most comfortable in. Lovely girl :)

August 23, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service !

Very busy today had 4 of my kids come to be fitted and get school shoes. Yusra did a great job measuring and getting all the shoes despite there being 4 of them and being a bit naughty .Really impressed with the shoes . Thanks

August 22, 2025
Unprompted review
Rated 5 out of 5 stars

Great Service

Isabelle was lovely today and took the time to talk to talk to my son who was getting the shoes which was lovely. Thank you for great service at Trafford Centre.

August 22, 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look