Clarks - Manchester Trafford Ctr Reviews 375

We met Chifa, a girl originally from Pakistan a sales assistant in the store, who was very friendly and had a lovely smile. Thank you for welcoming us so warmly.

Online purchase was seamless. Easy collection from store. Friendly and helpful staff. Only downside, i wasn't offered a bag, and had to carry a shoebox around whilst shopping in other stores.

Atica was extremely helpful and patient

Great shoe fitting in the Trafford centre today….my son was hard to please but Saeed was patient and helped Louis make a choice. Thank you 😀

Huzail at the Trafford centre Clark was great. Well helpful.

Really great service from Miriam at the trafford centre, she was great with my wee bout getting his first school shoes. Thanks!

Beth in the Trafford centre store was extremely friendly and helpful whilst helping me and my daughter get a new pair of school shoes. Thank you!

Good service, especially from Chandy at the Trafford Centre store. Thank you for your service.

Excellent service in The Trafford Centre today. I thought Fatima was very helpful with both our children buying their new school shoes.

Great see ice from Chloe today for my children, really appreciate it and she couldn't have done enough for us. Thank you 👍

Grace was very help at the Trafford Centre store, great service. Thank you

Can I start by stating what a Horrible, Inconsiderate, Rude store manager Trafford center clarks has, Think his name is Gary. The way I have just witnessed him talk to his staff infront of customers, you can only imagine how he acts behind the scenes. I actually feel sorry for anyone working under him. I will not be returning to that store as he was very rude. The young lady that served me was absolutely fantastic, could not fault her at all! Abi C, Thank you but please get out of that horrid place!!!

Still nothing doing.

School shoe shopping for a fussy 16 year old.

Maddie at The Trafford centre store was fantastic
Thanks for advice and patience!

Sabeeya in trafford centre Clarks was absolutely amazing helping with choosing my son's school shoes. He is very picky and she was super helpful. We got the shoes and now we can enjoy our rest of the summer prepped for school

Madi @ the Trafford centre was so helpful! Thank you

I visited the store on Monday evening close to 5pm hoping to purchase my sons school shoes and what I wanted to be a nice, smooth & easy experience for him and myself.
However, I witnessed who I am assuming is the store manager (older looking man), scold a group of his staff members and also a younger looking girl who I’m assuming was in a higher position than the rest of the staff due to most of his aggressive speaking being towards her. The look on the staff members face was unforgettable hence why I’m now writing this review, if anybody spoke to my child like that in their workplace I would be extremely dissapointed. He was rude, he was loud & wouldn’t let any of the staff speak for themselves. This turned what I hoped to be a nice shopping experience into a really uncomfortable, disturbing one and this resulted in me leaving the store and travelling to the arndale store yesterday (Tuesday 5th) instead where I had a much more pleasant experience.
I won’t be returning back here as not only was it myself that was made to feel uncomfortable, but also the staff & the other few customers that were in store.
I personally just think it is unacceptable behaviour and especially unprofessional infront of the public. Also very embarrassing for the group of staff members he was telling off. From what I witnessed, these staff were doing their jobs and being extremely helpful with any customer who needed help so I couldn’t quite understand his issue.

Clark’s Trafford centre, you need to get your manager some help with his frustration and to understand how to act professionally
The 2 stars are for the staff who deserve it, unfortunately it was an awful experience

We had a very pleasant experience. Efficient and fast service with very polite staff. Thank you Chandni for all your help!

We visited the shop at the Trafford centre. My daughter is non-speaking and getting feet measured is always stressful. We were seen to by Grace, and she was lovely with my daughter. She gave her a quiet space to have her feet measured and my daughter was so calm because of her. Very grateful for the experience.