Clarks - Peterborough Reviews 152

TrustScore 5 out of 5

4.8

73 Queensgate, PE1 1NS Peterborough, Cambridgeshire, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Went to get grandson some new shoes, staff really polite and helpful. Lauren was our salesperson and was very friendly and helped my grandson choose his shoes, had a lovely conversation with him while... See more

Rated 5 out of 5 stars

Krystle is kind, patient, and always smiling. She always manages to meet my needs and find the right shoes. I'm so grateful; I wish there were more such friendly salespeople. Thank you so much. Best r... See more

Rated 4 out of 5 stars

I was dreading buying school shoes the weekend before school starts, but I was in and out in 10 minutes. Alyssa (in Queensgate), was polite and efficient. She showed my son the options, checked his si... See more

Rated 4 out of 5 stars

We was served by Jack trying to get my 3 year old a new pair of trainers. She didn't want to have her feet measured (normal threenager behaviour) however he was very patient and allowed her to try on... See more


Company details

  1. Shoe Store
  2. Boot Store
  3. Shoe Factory

Written by the company

At Clarks, our mission is to empower everyone with the freedom to move comfortably. Experts in shoemaking since 1825, we combine the latest comfort technologies, innovative construction techniques and contemporary designs to create pairs that help you take every day in your stride. We’re dedicated to providing outstanding customer service, so you can always count on us when finding the perfect men's, women's and kids' shoes – whether shopping online or visiting our friendly stores.


Contact info

  • 73 Queensgate, PE1 1NS, Peterborough, Cambridgeshire, United Kingdom

  • 01733348995

4.8

Excellent

TrustScore 5 out of 5

152 reviews

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Replied to 98% of negative reviews

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Rated 5 out of 5 stars

Great service by Lola

We were served this weekend by Lola in the Peterborough Queensgate store. It was very busy but Lola gave us her full attention and was really helpful. Thank you for great service!

August 25, 2024
Unprompted review
Rated 5 out of 5 stars

Thanks Alicia for the great service.

We were in search for comfortable school shoes for my daughter. We went to Clarks and were helped by Alicia one of the trained fitters.....she was great with her. Very helpful and got a pair my daughter absolutely love!
Despite how busy it was, we were served in no time....Great service from the team!!!

August 24, 2024
Unprompted review
Rated 5 out of 5 stars

Friendly & efficient - Peterborough Clark’s

Visited Peterborough Clark’s shop on a Saturday in August (peak school fitting time). Shop was busy, with customers, parents with children being served by newly trained staff. The whole shop felt buzzing and looked to be working very well. I was served by Clare and Lily and they were fabulous and knowledge about what would suit and fit wide feet. Even though they were extremely busy they provided an excellent, professional and enjoyable service. Well done Clare and Lily! I’ll come again.

August 10, 2024
Unprompted review
Rated 5 out of 5 stars

AMY IS THE BEST

AMY was so very helpful and polite. The help providedShe is what I expected for my baby’s first shoes keep up the good keep up the positive can do

August 25, 2024
Unprompted review
Rated 5 out of 5 stars

Both children were greeted warmly by…

Both children were greeted warmly by Amy. She was tentative and checked the children’s shoes well (20 yrs of getting school shoes fitted).
The store was well organised for the rush of back to school shoes
Thank you

August 24, 2024
Unprompted review
Rated 5 out of 5 stars

Caitlin was lovely

Caitlin was lovely, great with the children, took her time and listened to what the children wanted.
Bought out shoes that they children had actually chosen and was just generally really nice.

August 20, 2024
Unprompted review
Rated 5 out of 5 stars

We came to Queensgate Clark’s to get my…

We came to Queensgate Clark’s to get my son his first pair of school shoes. Megan served us who was very professional and amazing with both my boys. She done a great job getting my eldest sized for his shoes (usually plays up) then my youngest wanted a turn and ended up coming out with a pair of shoes for each of them.

August 23, 2024
Unprompted review
Rated 5 out of 5 stars

Great service ☺️

Took our 7year old and 4 year old to Clark’s at Queensgate today for their new school shoes. Alex, who assisted us was great. He was very polite and friendly and did a fantastic job ☺️

August 23, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent service

We were served by Krystle who immediately recognised my daughter’s anxiety surrounding purchasing school shoes. She spoke kindly, calmly and demonstrated a super knowledge which she articulated expertly. Something which could have been an awful experience was truly phenomenal! Thank you.

August 23, 2024
Unprompted review
Rated 5 out of 5 stars

Great service given by Lily

Great service given by Lily. We had visited another Clarks and were given shoes that were a different size to what was measured and it had been playing on our mind. We visited Peterborough and this time got what was measured which put mind at ease. Lily was great with the kids and we would definitely recommend the store to others.

August 22, 2024
Unprompted review
Rated 5 out of 5 stars

Back to school shopping Peterborough Queensgate

We went to Clarks for school shoes today and were helped by Rebecca. She interacted really well with the children and was professional and knowledgeable. The Clarks store was very busy (as expected) but we were helped very quickly.

August 22, 2024
Unprompted review
Rated 5 out of 5 stars

Megan excellent

Went in with my two daughters and it was busy but we had booked before hand. We had Megan help us who was attentive to my daughter’s needs and nothing was too much trouble. She also highlighted an in-store promo on trainers to save £10 which we also bought too. Thank you Megan credit to the team.

August 21, 2024
Unprompted review

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