Went to get grandson some new shoes, staff really polite and helpful. Lauren was our salesperson and was very friendly and helped my grandson choose his shoes, had a lovely conversation with him while... See more
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Krystle is kind, patient, and always smiling. She always manages to meet my needs and find the right shoes. I'm so grateful; I wish there were more such friendly salespeople. Thank you so much. Best r... See more
I was dreading buying school shoes the weekend before school starts, but I was in and out in 10 minutes. Alyssa (in Queensgate), was polite and efficient. She showed my son the options, checked his si... See more
We was served by Jack trying to get my 3 year old a new pair of trainers. She didn't want to have her feet measured (normal threenager behaviour) however he was very patient and allowed her to try on... See more
Company details
Written by the company
At Clarks, our mission is to empower everyone with the freedom to move comfortably. Experts in shoemaking since 1825, we combine the latest comfort technologies, innovative construction techniques and contemporary designs to create pairs that help you take every day in your stride. We’re dedicated to providing outstanding customer service, so you can always count on us when finding the perfect men's, women's and kids' shoes – whether shopping online or visiting our friendly stores.
Contact info
73 Queensgate, PE1 1NS, Peterborough, Cambridgeshire, United Kingdom
- 01733348995
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Replied to 98% of negative reviews
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Served by Megan she was great with our…
Served by Megan she was great with our son Stanley helped him choose his new school shoes.
Really happy
Really happy with the help from Megan today at Queensgate Peterborough, so friendly
Professional and friendly
Alicia served us today - she was really helpful and friendly. Helped my son chose his first school shoes and checked very thoroughly that they fit properly! Thank you
Shoe fitting with Megan for two…
Shoe fitting with Megan for two children. Very helpful, knowledgeable and easy to book an appointment. Thank you
Really great experience!
Really great experience fitting my daughter’s first pair of school shoes. Big shout out and thank you to Jack, my daughter has autism and usually struggles with measuring and choosing shoes. Jack was patient, very knowledgeable about the best fit for her and was so helpful throughout. Will be returning for her winter boots soon!
KAYLA WAS LOVELY
The service was very quick and efficient, Kayla made us have a very good experience. She was polite and helpful and sized my son perfectly
Thank you Nadia.
"I visited Clarks in Peterborough city centre today looking for more comfortable work shoes. I was helped by Nadia, whose communication skills and patience were exceptional. Thanks to her, I couldn't leave without buying a pair! Highly recommend for great customer service."
Super service
Super service from Kemi! Very friendly and great with the kids!
Professional & helpful, thank you Jack!
We were helped by Jack today. He took care to ensure my daughter’s shoes fitted well and also shared the Clark’s promise. He then advised us of the trainer’s promotion, of which we availed. Jack was professional, knowledgeable and best of all - not pushy! An asset to any store!
brilliant service today!
lovely experience, we were assisted by a very polite young man called Jack, he was so helpful and patient with us today, really admire his great work ethic!! x
Clare was really helpful and…
Clare was really helpful and knowledgeable. She got me exactly wanted I wanted very quickly and answered all my questions. I'm very happy with my purchases.
Queensgate store. Daughter had a great time!
We were served in the Queensgate store by Sophie, who was training 2 new starters. The experience was great. Most importantly, my daughter, who can be shy at times, had a good time. Sophie knew everything about the shoes and was able to make some great recommendations. The trainees also did a great job of being chatty and their measurements were accurate when checked. Clark’s can sometimes be considered an expensive option for school shoes but we got both shoes and trainers on a deal and it was very reasonable. Especially alongside the extended guarantees. Great experience all round. Thank you.
the 2 young ladies were super helpful…
the 2 young ladies were super helpful and lovely.. Sophie and Caitlin were professional, friendly and made our shopping experience easy.
thanks a million
Excellent quick service
Took my son in to have his feet measured for new school shoes. Was greeted by Lola who was training (supported by a colleague). She was brilliant! She carefully & correctly measured his feet, helped us find a pair that fitted perfectly with a polite, calm & professional manner. It was the quickest & easiest shoe shopping experience I’ve had in 16 years! Thank you Lola! I highly recommend Clark’s!
Very pleasant helpful and friendly staff
Jack was absolutely brilliant Very friendly polite and helpful nothink was to much bother for him he bent over backwards to assist me
Queens gate
Jack from the queens gate store in Peterborough was absolutely brilliant with both my daughters. Spent great amount making sure they were comfortable in both shoes and styles.
Very nice experience choosing the shoes…
Very nice experience choosing the shoes for my old parents, Rebecca was wonderful doing her job.
Pleasant
Its always a pleasant trip at Clarks with my two nieces. Everyone was welcoming and helpful in the Peterborough branch. Success from the Peterborough Queensgate branch was great!
Thank you to Rebecca for making the…
Thank you to Rebecca for making the process of buying school shoes for my additional needs child a nice and easy one. Wish you all the best!
Good experience
Clare was very polite and professional with a friendly manner. Helpful service got me a good pair of shoes.
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