We were served by a very helpful young lad this evening. His name was Will. I needed to purchase a pair of school shoes asap for the next day and he did his absolute best and had lots of patience aft... See more
Location
Switch locationUnit A15 South Terrace, Rushden Lakes, NN10 6FS Rushden, Northamptonshire, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
We were served at Clark’s, Rushden lakes today by a lovely young gentleman called Reuben. My husband struggles with his mobility and was unable to sit down on the shop seating as it was too low, so he... See more
We went into Clarks at Rushden Lakes for my baby’s first shoes and was served by Frankie. A massive thank you for supporting us as first time parents by explaining each step and putting our daughte... See more
Went into store, after booking time online. Arrived early but told we couldn't been seen until time booked. Went in at booked time and still sat to wait for a sales person although other customers cam... See more
Company replied
Company details
Written by the company
At Clarks, our mission is to empower everyone with the freedom to move comfortably. Experts in shoemaking since 1825, we combine the latest comfort technologies, innovative construction techniques and contemporary designs to create pairs that help you take every day in your stride. We’re dedicated to providing outstanding customer service, so you can always count on us when finding the perfect men's, women's and kids' shoes – whether shopping online or visiting our friendly stores.
Contact info
Unit A15 South Terrace, Rushden Lakes, NN10 6FS, Rushden, Northamptonshire, United Kingdom
- 01933314991
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 98% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Someone who understands true customer service…
Thank you Beth for all your advice and know how when helping get my son's school shoes
Lauren at rushden lakes was amazing
Lauren at rushden lakes was amazing
Friendly and very help for,
Sorry it late review had so much on
Will defo go again
Thank you
Thank you Lauren at Rushden Lakes for…
Thank you Lauren at Rushden Lakes for your efficient and kind service
My 2 year old grandson is quite a handful!
Fantastic service from Dani at Rushden…
Fantastic service from Dani at Rushden Lakes. Very patient and attentive and knowledgeable
Emily at Rushden Lakes was wonderful
Emily at Rushden Lakes was wonderful. Friendly, really helpful and very patient.
Thank you!
Amazing service at Clark’s Rushden Lakes
We went into Clarks at Rushden Lakes for my baby’s first shoes and was served by Frankie.
A massive thank you for supporting us as first time parents by explaining each step and putting our daughter at ease by talking and smiling alongside her even when she randomly flopped for a hug.
We will definitely be back!
Dani was really helpful and attentive.
Fantastic by Courtney and the rest of…
Fantastic by Courtney and the rest of the team. Went with a child who is very picky. Very well handled, very helpful, very patient.
Really patient and picked the perfect…
Really patient and picked the perfect son for my son thank you!!
We had an amazing experience today
We had an amazing experience today! We got a lot of help from Nicola, very nice and friendly lady! Thank you for measuring shoe size and your assistance.
Dani at Rushden Lakes was very helpful…
Dani at Rushden Lakes was very helpful and super patient with my one year old (who apparently doesn't like having his feet measured). Despite his resistance we managed to leave with a pair of shoes that fit perfectly. Many thanks!
Great service
I came in with my niece, who recently needed a new pair of shoes since her schools shoes had broken. I was helped by a lovely worker called ilham, she was amazing, with nothing but smiles on her face. I definitely recommend coming to Clarks rushden lakes for shoes, she was extremely helpful continued to ask me and my niece all the right question. She is awfully hardworking and deserves a lot of gratitude on my behalf.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







