We headed down early one morning to Clarks Southampton towards the end of summer hols hoping we could beat the rush (aware we didn't have a pre-booked appointment!) - Sadika help us immediately, she w... See more
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Layla was brilliant today at the Southampton branch. We had some issues from school shoes sold by another branch and Layla listened to us, offered some good advice and let us exchange the shoes and in... See more
We were seen by Saara in the Southampton Above Bar Street store on Sunday. We didn't have an appointment to get our 2 year old son Harry's feet measured but Saara saw us and made sure the shoes fitted... See more
This was my first time shopping at Clarks. The variety is amazing, tje things I tried on were extremely comfortable. Sadia was the young lady that helped me out, and made the experience all the better... See more
Company details
Written by the company
At Clarks, our mission is to empower everyone with the freedom to move comfortably. Experts in shoemaking since 1825, we combine the latest comfort technologies, innovative construction techniques and contemporary designs to create pairs that help you take every day in your stride. We’re dedicated to providing outstanding customer service, so you can always count on us when finding the perfect men's, women's and kids' shoes – whether shopping online or visiting our friendly stores.
Contact info
36 Above Bar Street, SO14 7DR, Southampton, Hampshire, United Kingdom
- 02380224515
4.4
Excellent
99 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 98% of negative reviews
Typically replies within 48 hours
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Hassle free exchange
I needed to change a pair of shoes due to picking the wrong size the previous day. Maria was extremely helpful in making sure I got the correct sizing.
July 3, 2024
Unprompted review
Family shoe shop
Helpful & attentive staff and relevant sizes in the sale section
June 29, 2024
Unprompted review
Helpful, friendly service
Great service - very helpful. Thank you Maria for helping my son get his new smart shoes !
June 21, 2024
Unprompted review
Big thanks to Rahul @ Southampton for…
Big thanks to Rahul @ Southampton for going out the back and finding our son specific car themed trainers because we said he was obsessed with them! :)
May 25, 2024
Unprompted review
Great experience
Polite, attentive staff. Layla was very helpful.
Clean, tidy shop.
Easy to see displays.
Delighted to find shows to go with my outfit.
June 15, 2024
Unprompted review
Thomas was very helpful
Thomas was very helpful at helping us measure both our kiddos feet
June 15, 2024
Unprompted review
Amy really helped me a lot in deciding…
Amy really helped me a lot in deciding which pair of shoes to buy. Thank you for your great service! now i’m happy working with my clarks shoes ☺️☺️❤️
June 15, 2024
Unprompted review
Went to Clarkes southampton to get some…
Went to Clarkes southampton to get some new shoes for our toddler. Thomas was great measured her feet and helped us with the best shoes gave some great advice! Would definitely recommend and return great service
June 8, 2024
Unprompted review
Thanks Thomas for helping my daughter…
Thanks Thomas for helping my daughter get her first pair of shoes!
June 8, 2024
Unprompted review
That’s why I keep going back to Clarks!
Excellent service and support in finding exactly the right shoes today. Amy at the Southampton store couldn’t have been more helpful.
May 2, 2024
Unprompted review
Great experience from Rahul in…
Great experience from Rahul in Southampton. Will definitely return here to buy school shoes for my son.
April 27, 2024
Unprompted review
Mary at Clarks Southampton was…
Mary at Clarks Southampton was absolutely brilliant. She was very patient and understanding in finding the perfect choice for me! Thank you Mary for an excellent experience.
April 27, 2024
Unprompted review
Thomas was so helpful
Thomas was so helpful, took thorough and exact measurements of our 7 year old boy and in the end we happily spend £108 on shoes and sneakers. He is an asset to your business.
April 20, 2024
Unprompted review
Thomas @ Clarks Southampton was great
Thomas @ Clarks Southampton was great, who helped my daughter. Good experience and good customer care. Thank you
April 13, 2024
Unprompted review
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