Visited store to buy last minute school shoes. Always helpful in making sure that shoes fit perfectly, especially as child's feet are a little wider than standard and most shoe shops don't cater for t... See more
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Excellent experience at the Taunton store on a Saturday, with Jess doing a fantastic job. She made sure we were well looked after, measuring up my young daughter and helping us find appropriate school... See more
We were served by Lydia in your Taunton store. She was absolutely incredible with our daughter. She was patient and kind. Our daughter has autism and shoes are a real sensory issue for her. She must... See more
Gabby the store manager decided to try and Mum shame me by looking down her nose at my son, huffing and puffing and generally make herself look ignorant by expecting children to behave like adul... See more
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Company details
Written by the company
At Clarks, our mission is to empower everyone with the freedom to move comfortably. Experts in shoemaking since 1825, we combine the latest comfort technologies, innovative construction techniques and contemporary designs to create pairs that help you take every day in your stride. We’re dedicated to providing outstanding customer service, so you can always count on us when finding the perfect men's, women's and kids' shoes – whether shopping online or visiting our friendly stores.
Contact info
7 / 8 East Street, TA1 3LQ, Taunton, Somerset, United Kingdom
- 01823214044
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Replied to 98% of negative reviews
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Ben was helpful and polite
Ben was helpful and polite. Really good service. Thank you.
Went to Clark’s today and was served by…dawn
Went to Clark’s today and was served by dawn. She’s the only person who I trust to measure my children’s fit. She’s outstanding kind with the children understanding but her knowledge about shoe fitting is amazing. Was measure week before in Clarks and wrong size was taken. Came back to see dawn and measured correctly. She needs a pay rise. She’s asset to Clark’s. Left having brought 3 pairs of schools.
Taunton excellent service - odd shoe scheme
My daughter has 2 very different size feet, not only in length, but width and instep. It is a puzzle to find shoes available in correct sizes that fit well. Karolina helped with patience and suggested the shoes we eventually bought (and stayed beyond her shift to help us). Great service. And the odd shoe scheme is perfect for us so we can buy the shoes we need (rather than 2 different pairs)
Shopping for school shoes
The store was busy (which was expected) but we didn't have to wait long. Iola was patient with my two grandchildren in for school shoes, very thorough and experienced with the fitting. Very happy with my purchase.
We were served today by Melissa at the…
We were served today by Melissa at the Taunton store.
What an absolute pleasure… the easiest and quickest I’ve ever been in to buy school shoes for my children.
Everyone left happy.
Melissa is a credit to Clarkes
The store was clean
The store was clean, bright and well staffed.
I could see plenty of staff especially in the children’s area which is where we needed help.
Staff greeted me and handed me over to Lewis.
Lewis listened to our needs/wants. As we had just returned from an unsuccessful trip to a local outlet.
Lewis fitted school schools, daps and weekend shoes.
He was polite and sociable with my little boy and showed him all the cool things about his new school shoes.
Would visit again!
Patient, thorough and unfased by sweaty feet!…
We went to get measured for school shoes after my son had been at sports club all day, so he probably had yukky sweaty feet! We were served by Mason and he was great, very patient and thorough. We also needed new trainers which we were going to come back for at a later date, but Mason told us about their promotion so we got them on the day saving us £10! This visit reaffirmed by trust in Clarks.
Clark’s in Taunton visited during back…
Clark’s in Taunton visited during back to school shopping trip. No appointment, seen straight away by helpful, friendly staff. Served by Mason who was very tolerant of my eight year old (and me) and managed to get a pair of shoes with little stress. Thank you.
Kristian was really kind and my…
Kristian was really kind and my daughter, who normally hates having her feet measured, was surprisingly calm. All the staff at Taunton store have been helpful whenever I've been there. Grateful for good service on the high street.
Brilliant
I took my 3 children to have feet measured. I booked an appointment. They were running on time and had fantastic service from Lydia.
First rate
We had a great experience finding the perfect school shoe. Niamh in Taunton was excellent and immediately put a slightly nervous boy at ease whilst measuring him for his very first school shoe. Thanks Clarks!
Lovely experience
Lovely experience , Mitzi was very helpful and welcoming. Was happy to help with everything 🙂
Brilliant service
Brilliant service. Niamh was friendly, kind and knew the best options suitable for my daughter. Very professional and welcoming!
Quick and easy
Niamh was kind and efficient when fitting shoes for both my daughters. Very pleased with the quality of the service.
extremely helpful
Lucy was extremely helpful . She went above and beyond .
Customer Service by Niamh
Niamh was very patient and helpful with my brother who has a disability whilst delivering great customer service which was very much appreciated :)
Our go-to for school shoes
We went to the Taunton store today to get new school shoes. Mitzi was really helpful and patient, taking the time to make sure that my child was happy with the style of shoes and that the fit was just right. Really appreciated the care taken. Clarks shoes have always provided good support for growing feet, and their school shoes tend to last really well.
Thank you Aimee -Henry loves his shoes
Thank you Aimee -Henry loves his shoes! So good to have a Clarks shop back in Taunton!!
A great experience
Kristian from the Taunton store was absolutely brilliant. So kind and made our daughter (who often hates strangers) feel so at ease. Found some great shoes for her tricky feet which is no easy feat!
A professional and very positive experience. Thank you!
Dawn from the Taunton Clark’s branch…
Dawn from the Taunton Clark’s branch was extremely helpful and very patient with me whilst I was deciding which work shoe to choose from! Excellent service!
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