Clarks - Worcester Reviews 135

TrustScore 4.5 out of 5

4.6

30 High Street, WR1 2QL Worcester, Hereford & Worcester, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Fantastic customer support from Shakira who was so patient and helpful. After trying many styles she came up with an ingenious suggestion which completely solved my problem!

Rated 5 out of 5 stars

As soon as I walked in, I was greeted by a member of staff called Shakira who went above and beyond to help me find a comfortable shoe as I have suffered with plantar fasciitis for some time now. I am... See more

Rated 5 out of 5 stars

Within a matter of weeks of purchasing our son's new school shoes, he had incredibly grown out of the shoes bought from Clarks Worcester. The store manager offered an exchange (even though I had mi... See more

Rated 5 out of 5 stars

Appointment system for school shoes is a good idea, when we arrived, shop was busy but as we had an appointment both kids got measured straight away by a lovely girl who was new called Izzy Cox. She g... See more


Company details

  1. Shoe Store
  2. Boot Store
  3. Shoe Factory

Written by the company

At Clarks, our mission is to empower everyone with the freedom to move comfortably. Experts in shoemaking since 1825, we combine the latest comfort technologies, innovative construction techniques and contemporary designs to create pairs that help you take every day in your stride. We’re dedicated to providing outstanding customer service, so you can always count on us when finding the perfect men's, women's and kids' shoes – whether shopping online or visiting our friendly stores.


Contact info

  • 30 High Street, WR1 2QL, Worcester, Hereford & Worcester, United Kingdom

  • 0190528143

4.6

Excellent

TrustScore 4.5 out of 5

135 reviews

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Replied to 98% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

Speedy service

Grace at the Worcester branch was brilliant and so helpful. Although is was chaotic with the back to school shoe shop in full swing we were seen quickly and had good choice in shoes. Will definitely return to this branch

August 28, 2024
Unprompted review
Rated 5 out of 5 stars

Great service

Olly was fantastic , helped us straight away was friendly and dealt with our needs well

August 31, 2024
Unprompted review
Rated 5 out of 5 stars

Fin from Worcester was extremely…

Fin from Worcester was extremely helpful and polite. Thank you for all your help with helping my daughter find the perfect school shoes. This young man is a credit to the company.

August 23, 2024
Unprompted review
Rated 5 out of 5 stars

Clarke worcester

I'd love to say a massive thank you to Abbie at the Worcester Clarkes store today. My first time shopping for my daughters school shoes next week, and she was nothing buy patient and helpful, making the whole process easy. I offered a tip but she counter offered with the review. So here you go Abbie, and thank you so much again

August 30, 2024
Unprompted review
Rated 5 out of 5 stars

The need of school shoes!!

Olly at the Worcester branch was great!! Really calm, polite and efficient in what was a crazy crazy day we visited! I am so grateful we booked a slot as we were supported as soon as we arrived, we knew exactly what we wanted so it made for a great experience, we waited longer at the pay point than we did for the shoe service, but Olly kept us up to speed with what was going on, thank you

August 28, 2024
Unprompted review
Rated 5 out of 5 stars

Lovely staff and very accommodating.

They're all lovely staff in worcester . We came closing time and they let us in and very attentive to my son and the guy made sure that it's the correct size and if my son was comfortable w/ the shoe.

August 12, 2024
Rated 5 out of 5 stars

Great service - thanks Molly

Molly in Worcester stepped forward to proactively help as we entered the shop. She gave clear advice on measurements and found a pair of shoes that suited my daughter a treat. Happy customers-thank you Molly.

August 28, 2024
Unprompted review
Rated 5 out of 5 stars

Thank you Ross

We were served by Ross in the Worcester branch. He was polite, helpful and very patient. Made the whole experience of shoe shopping stress free. Brilliant!
Thank you Ross.

August 23, 2024
Unprompted review
Rated 5 out of 5 stars

Lillie was fantastic and so helpful

Lillie was fantastic and so helpful. She literally couldn’t have done more for my girls in sizing and choosing their new school shoes. My eldest is 8 and is measuring at 3.5, her disappointment when realising that the unicorn shoes she wanted did not go up to her size. Lillie went out of her way to find the best shoes for Poppy and shoes that she liked and fitted well. For my little one Lillie managed to order her size into store as patent was not available in store. She made my girls feel excited about new shoes and went above and beyond. Thank you Lillie!

August 22, 2024
Unprompted review
Rated 5 out of 5 stars

Lillie was amazing

Lillie was amazing, Maisy had a great time trying on shoes and chatting on with Lillie. What a great positive experience we had in what also appeared to be quite stressful for some people. We were in great hands, keep up the great work, Lillie at Worcester Clark’s high street branch 👌

August 26, 2024
Unprompted review
Rated 5 out of 5 stars

Thank you Finlay 😊

We had a great service from Finlay today! Thank you for helping our son with a school shoes choice, Finlay was really helpful and professional 👍

August 24, 2024
Unprompted review

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