The shoes and boots were excellent. One star removed because Clarks use EVRI knowing that they are unreliable. The last 3 parcels EVRI has delivered with my address on the label has been delivered to... See more
Location
Switch location122/123 Designer Outlet, St Nicolas Ave, YO19 4TA York, North Yorkshire, GB
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See what reviewers are saying
Perfect summer slip on walkers. Cloudsteppers. Soo comfortable, easy to wear. Comfy to keep on all day walking around town. Feel secure which is great for slider type footwear, feels like a trainer... See more
I've ordered 5 pairs of trainers and casual shoes from Clarkes. The latest casual shoes turned up on time stated. Excellent quality fit true to size. Great choice of colours will definitely re order w... See more
The handbag was a Xmas gift pleased with purchase so far , I also purchased suede shoes which were beautifully made but unfortunately one shoe was too big and I had to return them . Items arrived prom... See more
Company details
Written by the company
At Clarks, our mission is to empower everyone with the freedom to move comfortably. Experts in shoemaking since 1825, we combine the latest comfort technologies, innovative construction techniques and contemporary designs to create pairs that help you take every day in your stride. We’re dedicated to providing outstanding customer service, so you can always count on us when finding the perfect men's, women's and kids' shoes – whether shopping online or visiting our friendly stores.
Contact info
122/123 Designer Outlet, St Nicolas Ave, YO19 4TA, York, North Yorkshire, United Kingdom
- 01904654365
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 98% of negative reviews
Typically replies within 48 hours
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Excellent service
Excellent service, good choice & great 20% discount on two pairs for our grandson
i had to return a pair of trainers they…
i had to return a pair of trainers they were lovely trainers but i could'nt get my feet into them and got my refund fast
Quick delivery
Fast delivery and great service. I initially ordered a size too small and had to return it, then reordered in a bigger size. The return process was very simple, and I received my refund within a week.
Was easy to order
Was easy to order, and it arrived very quickly. The boot is perfect for what my husband needed. Thanks
Good experience
Thankyou l like my trainers and happy…
Thankyou l like my trainers and happy with your service so here’s to the next time
Fabulous winter boots.
Amazing offer... prompt delivery and update info on delivery details. Gorgeous boots.
Fabulous experience
Beautiful bag and purse, and at bargain sale prices.
They are both a lovely quality. Clarks Outlet website is easy to navigate and order from, and they do have some amazing prices on their goods. I've bought quite a few things now and always been pleased with the quality and the service.
Cloudsteppers. Perfect summer slip on walkers
Perfect summer slip on walkers. Cloudsteppers. Soo comfortable, easy to wear. Comfy to keep on all day walking around town. Feel secure which is great for slider type footwear, feels like a trainer and flip flop in one.
Clarks my go to shoe shop.
I've been using Clarks online for my shoe purchases for a number of years now. Always quick delivery, always the item that's photographed and I'm more than happy with my experience with Clarks as a company. I've only once had to return a purchase as they were a wee bit tight and there was no quibbles and I was refunded promptly.
The shoes arrived on time .I found them…
The shoes arrived on time .I found them to be up to
Clarks high standards
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