The shoes and boots were excellent. One star removed because Clarks use EVRI knowing that they are unreliable. The last 3 parcels EVRI has delivered with my address on the label has been delivered to... See more
Location
Switch location122/123 Designer Outlet, St Nicolas Ave, YO19 4TA York, North Yorkshire, GB
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See what reviewers are saying
Perfect summer slip on walkers. Cloudsteppers. Soo comfortable, easy to wear. Comfy to keep on all day walking around town. Feel secure which is great for slider type footwear, feels like a trainer... See more
I've ordered 5 pairs of trainers and casual shoes from Clarkes. The latest casual shoes turned up on time stated. Excellent quality fit true to size. Great choice of colours will definitely re order w... See more
The handbag was a Xmas gift pleased with purchase so far , I also purchased suede shoes which were beautifully made but unfortunately one shoe was too big and I had to return them . Items arrived prom... See more
Company details
Written by the company
At Clarks, our mission is to empower everyone with the freedom to move comfortably. Experts in shoemaking since 1825, we combine the latest comfort technologies, innovative construction techniques and contemporary designs to create pairs that help you take every day in your stride. We’re dedicated to providing outstanding customer service, so you can always count on us when finding the perfect men's, women's and kids' shoes – whether shopping online or visiting our friendly stores.
Contact info
122/123 Designer Outlet, St Nicolas Ave, YO19 4TA, York, North Yorkshire, United Kingdom
- 01904654365
4.4
Excellent
228 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 98% of negative reviews
Typically replies within 48 hours
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Good product and value for money
It has been great experience so far-I love the product as you expect from Clark and excellent value for money!
July 14, 2025
Fabulous shoes at a great price
Fabulous shoes at a great price, delivered quickly. Returns were reimbursed quickly too.
July 8, 2025
Deserve million star.
Deserve millions of stars.. best of the best there a no comparison with Clark mark leader..
July 13, 2025
I love this sandals Wesley belt dark…
I love this sandals Wesley belt dark Brown. It!s comfy , light weight and beautifly design. Perfect for holiday and everyday use.
July 5, 2025
Rang up to tell them that they had…
Rang up to tell them that they had delivered another customers shoes was told that I couldn’t return them and to throw them away !!!!
July 8, 2025
Reply from Clarks - York Outlet
Hi Olivia Pennant,
Thank you for taking the time to leave us a review and I am very sorry to read of your experience on this occasion.
I have investigated your order and I am pleased that our Customer Care Team have since resolved your query. Please don't hesitate to get back in touch with us, via the link below, if you require any further support.
https://www.clarks.com/contact-us
Thank you again for sharing your experience and please accept my sincere apologies for any disappointment caused on this occasion – Zubeida
Mens shoes
Good quality shoes decent price quickish delivery & easy for returning any unwanted shoes!
June 30, 2025
They came before I expected them and…
They came before I expected them and I’m so pleased with your lovely wedge sandals
July 2, 2025
All shoes was looking great and good fit
The quality and design of the shoes delivered on time, Ll sizes were the ones I ordered
June 30, 2025
Easy ordering and returns
Had no problems with ordering or when I had to return something. Very straightforward.
June 30, 2025
Excellent service from orders,fast…
Excellent service from orders,fast delivery and returns.No p&p on orders and returns.No waiting on refunds.Told my friend and she order 2 pairs of sandals very pleased. Will definitely recommend and order again.
June 25, 2025
Sandals sole starting to come apart &…
Sandals sole starting to come apart & also emailed but no reply very bad customer service unhappy customer
June 25, 2025
Reply from Clarks - York Outlet
Hi jacqueline sutherland,
Thank you for taking the time to leave us a review and I am very sorry to read of your experience on this occasion.
I have investigated your order and I am pleased that our Customer Care Team have since resolved your query. Please don't hesitate to get back in touch with us, via the link below, if you require any further support.
https://www.clarks.com/contact-us
Thank you again for sharing your experience and please accept my sincere apologies for any disappointment caused on this occasion – Zubeida
Clarkes casual shoes Review
I've ordered 5 pairs of trainers and casual shoes from Clarkes. The latest casual shoes turned up on time stated. Excellent quality fit true to size. Great choice of colours will definitely re order with Clarkes outlet.
June 18, 2025
Your staff Mia was amazing
Your staff Mia was amazing, she knew about products and very friendly. Fantastic costumer service from Mia
June 18, 2025
Unprompted review
Hassle free online purchase & used some…
Hassle free online purchase & used some vouchers without any problem. Very happy with all my Clarks Originals. 😊
June 3, 2025
Always my go to brand
Always my go to brand. Clarks is always the best quality and prices are worth it.
May 21, 2025
Delivered on time and shoes exactly as…
Delivered on time and shoes exactly as ordered, excellent service.
May 24, 2025
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