Clarksdiscount Reviews 94

TrustScore 1.5 out of 5

1.3

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

Do not buy grom this company which is in China and has nothing to do with Clarks. Not only does this fake company charge you extra, allegedly for shipping, but doesn't tell you that when you place the... See more

Rated 1 out of 5 stars

Ordered a pair of boots, thinking they were from Clarks originals, there not! Completely my own fault, should have checked website better before ordering. Arrived after weeks of waiting, far to small,... See more

Rated 1 out of 5 stars

I wish l had read the reviews before buying but the ad looked genuine. Foolish not remember the old saying if it looks too good to be true it probably is. The boots do fit well, however are a brush... See more

Rated 1 out of 5 stars

Do not buy from this company absolutely rubbish. I bought what I thought was going to be 2 pairs of orthopaedic sandals in leather, what I got was 2 pairs of plastic cheap shoes that looked nothing li... See more

Company details


Contact info

1.3

Bad

TrustScore 1.5 out of 5

94 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

I wish l had read the reviews before…

I wish l had read the reviews before buying but the ad looked genuine. Foolish not remember the old saying if it looks too good to be true it probably is.
The boots do fit well, however are a brushed material not leather and are so flimsy will probably fall to pieces if worn too often.
A Chinese company masquerading as a Clarks subsidiary

November 15, 2023
Unprompted review
Rated 1 out of 5 stars

Don’t waste your money

Don’t waste your money!
I couldn’t even fit my feet in the boots …lightweight imitations lacking material, certainly not wide fitting as I ordered.

November 15, 2023
Unprompted review
Rated 1 out of 5 stars

The boots I received today were barely…

The boots I received today were barely worth 1 star. They had never seen any leather, are cheap and nasty, I’ll-fitting and considering they were supposed to be “orthopaedic” are decidedly dangerous. Please don’t be gullible - learn from my mistake! Can I get a refund please?

November 13, 2023
Unprompted review
Rated 1 out of 5 stars

Absolute crap

Absolute crap! Ordered leather boots and they are just flimsy, so thin and utterly awful. They also stink!
Will be returning first thing tomorrow.
Don't waste your money!!!!

November 12, 2023
Unprompted review
Rated 2 out of 5 stars

Still waiting for my shoes to be…

Still waiting for my shoes to be delivered, .money was taken 2weeks ago but still no shoes. At last shoes have arrived found them dumped in front of my car on the drive , no notification of delivery. They are definitely not Skechers shoes as indicated by the advert . Think this company is just using the Clarks logo to get sales. Yet another Chinese scam.

November 10, 2023
Unprompted review
Rated 1 out of 5 stars

Absolutely useless

Absolutely useless. Took about a month to arrive. No box and no return slip. Shoes were narrow and undersized. Do not buy from this group

October 17, 2023
Unprompted review
Rated 1 out of 5 stars

Avoid at all cost

This company is not Clarks! Sent for 2pairs of boots after reading fb reviews total scam both arrived with soles hanging off,contacted customer service and was offered 20%off I refused and asked for a full refund was then offered 30% again I refused.They say return at my own cost and only when received and inspected would they consider refund I contacted PayPal with pictures and received full refund in days.

September 29, 2023
Unprompted review
Rated 1 out of 5 stars

Scam !!!Please ,please ,please listen to these…

Please ,please ,please listen to these reviews not the false ones on their adverts.This company is a total scam hiding behind various names. My PayPal payment went to China under a totally different name and the "so called confirmation " came from yet another company. They are nothing to do with Clarks !!! Obviously I fell for their scam and only became suspicious when I saw where my payment went.PayPal have been helpful and got my money refunded really quickly.I have informed Facebook but they still say the adverts are within their guidelines???? How can Facebook and PayPal still work with these criminal scammers when they are faced with all this evidence?

October 24, 2023
Unprompted review
Rated 1 out of 5 stars

RUBBISH!! RUBBISH!! RUBBISH!!

The boots I received are absolute rubbish!! They aren't leather, they certainly aren't orthopaedic, the "fleecy lining" is a thin layer of some weird plastic stuff. They are supposed to be a size 6 but clearly aren't as I cannot get my feet in them without the lining rucking up and I have narrow feet.
I cannot return them nor get a refund because they are "discounted" but they aren't worth 19 pence never mind the £18.99 I paid (how stupid was I?). They charged £4.99 postage but as they weigh almost nothing, this is also clearly a rip off.
In short, they are nothing like the ones shown on the photos so DON'T BUY THEM OR ANY OF THEIR OTHER PRODUCTS!!!!

October 26, 2023
Unprompted review
Rated 1 out of 5 stars

Rubbish

They are not Clarks shoes -they are cheap rubbish. No point in returning them because the postage is more than the shoes cost. Waiting for a 25% refund and I keep the shoes which will go to a charity shop. I paid with PayPal so will report this company to them. DO NOT BUY FROM THIS COMPANY.

October 16, 2023
Unprompted review
Rated 1 out of 5 stars

Counterfeit Merchandise

Saw ad on FB that pictured shoes with a large caption "SKECHERS". Ordered 2 pairs US size 7.5 (38 equivalent). Took more than 2 wks. to receive in a mylar bag, no shoe boxes. I own many genuine Skechers and these were clearly cheap knockoffs. There is no Skechers info on the shoe insoles or sizing tag inside. Furthermore, they are too narrow and at least an inch shorter than the real Skechers. I couldn't wear them if I tried. I started by emailing them as website stated 100% guaranteed and full refunds if dissatisfied. They want me to keep the shoes for a 10% refund and a $5 coupon for a future order! I replied that this was fraud and I want a full refund. They have not responded. Now FB profile shows no ads are posted. Also emails go to insummers.com, no ads currently posted. The mailing label says they were shipped from a company called CAINIAO in Elk Grove Village, Illinois and the credit card charge went to Layla Ltd. of London and Hong Kong. I'm working with my credit card issuer to get a refund and have been advised to contact the Attorney General's office. Also, since these were delivered by the US Postal Service, I am reporting to them as it's a federal offense to ship counterfeit products.
UPDATED: They have now contacted me again. When I asked them to send me a postage paid return label, they refused. They said shipping costs are too high and they still want me to keep the shoes for a 25% refund. They strongly urged me not to try to return the shoes as "they might get lost". A final email to me asks me to review the product and my experience with them. They made all sorts of disclaimers in their email, trying to get off the hook for their false advertising. The review was to consist of my narrative. No questions were posed to me. Their review request was very peculiar and was clearly intended to make them appear innocent of any wrongs.

October 3, 2023
Unprompted review
Rated 3 out of 5 stars

Took 23 days to arrive

Took 23 days to arrive. Customer services replied to my email straight away with shipping updates. The shoes are not exactly like the ones shown, much much cheaper and not real leather as stated. Saying that, they are extremely comfortable.

October 13, 2023
Unprompted review
Rated 3 out of 5 stars

No problem

Well, I've read all the bad reviews and I have to be fair - "bad" wasn't my experience. My two pairs of shoes came and they were as they were described. I have given 3 stars because they arrived about a week later than stated. They were reasonable quality for the price. The company do look like they are using the Clarks name, but if you read closely, they aren't.

August 28, 2023
Unprompted review
Rated 1 out of 5 stars

Scam do not order

Scam do not order. Never received order however they insisted had been delivered and signed, for the tracking info stated signed for at 1:54am !!!!
After much emailing I gave up and have used chargeback with my credit card.
Lesson learnt most of the ads on Facebook are suspect scams.

July 28, 2023
Unprompted review
Rated 1 out of 5 stars

don't bother

Advertised on Facebook, I thought it was genuine clarks........took weeks to come from China. Easy returns..OK as long as you pay the postage to China!!
Absolute rubbish.

August 24, 2023
Unprompted review
Rated 1 out of 5 stars

It’s a scam website

It’s a scam website. The PayPal merchant name is in Chinese, they didn’t respond to my email and you’ll notice the comments are fake if you read closely. They’re done by a bot using seemingly real people’s accounts. Do not use. I got a refund from PayPal almost immediately.

September 8, 2023
Unprompted review

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look