Class Fundraising Reviews 113

TrustScore 4 out of 5

4.1

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Rated 5 out of 5 stars

Great customer service, all queries answered within hours. All our parents were very happy with their orders. Definitely using again for 2026.

Rated 5 out of 5 stars

Five star review I received great service from Simon at The Class Fundraising Team, who arranged a reprint of my Grandson’s Christmas mug and couriered it to me free of charge as a gesture of good... See more

Rated 5 out of 5 stars

Bloody marvellous. We are having an utter melt down at the moment via our website and can't keep up with print orders. If it wasn't for these marvellous people helping us out this week with some stic... See more

Rated 5 out of 5 stars

Excellent customer service, especially Jeorgia. She dealt with our multiple questions and last minute changes in a professional, polite and kind manner. We order 7 different primary school teatowels... See more

Company details

  1. Shopping & Fashion

Written by the company

We proudly help more than 4,000+ schools, nurseries, clubs and charities fundraise across the UK fundraise. In 2021 we help raise more than £1m+ for projects across the UK. Founded in 2010 and now the UKs number 1 fundraiser for schools.


Contact info

4.1

Great

TrustScore 4 out of 5

113 reviews

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1-star

Replied to 33% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Fantastic company

We changed our usual Christmas fundraiser this year to Class Fundraising and we couldn’t be happier! The customer service we have received has been exemplary. Any issues we had were dealt with so quickly and nothing was too much trouble for them. The whole process from start to finish has been seamless and we have raised a fantastic amount of money for our school. 100% recommend Class Fundraiser! Thank you!

December 4, 2024
Unprompted review
Rated 5 out of 5 stars

Responsive to problems - will use again

There was a delay with part of my order this year. I rang these guys about it and even though it's a small order they couldn't have been more helpful. They reacted really quickly and the problem was sorted out literally within 24 hours. Will use again and again - brilliant.

November 29, 2024
Unprompted review
Rated 5 out of 5 stars

Absolutely amazing company

Absolutely amazing company! They have made something I thought wasn’t possible-possible!!

My daughter will be so happy when our order is delivered

If I could have given a higher rating than 5stars I would have!!!

November 28, 2024
Unprompted review
Rated 1 out of 5 stars

Poor customer service

Poor customer service

November 27, 2024
Unprompted review
Class Fundraising logo

Reply from Class Fundraising

Hi Alan

I have requested further information regarding your review as I am struggling to find any correspondence relating to you due to a lack of information supplied. It would be very helpful if you could supply further details so that we can understand why you felt a 1-star review was needed.

Monitoring our records, the only Alan we have spoken to recently was regarding a parent missing the order deadline. Unfortunately, the nature of our services means that we cannot keep shops open to an infinite date, we work in partnership with Schools and PTA's to ensure that all their children have the chance to order an item within a timed shop window (including a second shop for those who want one). We then deliver to thousands of schools to ensure they have their treasured items in time for Christmas and before school's break up. In these instances, it is your responsibility to ensure you order within this timeframe to avoid these disappointments.

Our team work tirelessly to provide an exceptional customer service experience for both organisers and parents. We constantly strive to always go above and beyond where possible.

Please return to us with the requested information, as we would like to investigate this further and understand what went wrong.

Thank you
Alex - Class Fundraising



Rated 5 out of 5 stars

Great service

We have used Class Fundraising for our Christmas Card fundraiser for about 5 years.

We have always been very happy with their service. The process is easy and makes us a good amount of profit every year.
My tip is to get the childrens card designs returned as soon as possible after they return in September to give yourself time to get the orders in early and get yourself the highest commission possible.

October 7, 2024
Unprompted review
Rated 5 out of 5 stars

A great service!

Worked with Class Fundraising for the last few years and they are always willing to go above and beyond to fulfill orders. Their products are amazing and we have lots of happy families receiving some lovely items. We've also raised an amazing amount this year in commission.

November 13, 2024
Unprompted review
Rated 1 out of 5 stars

Sold out of items

So disappointed our PTA has decided to use this company. We received our codes a couple of days ago. Went in today to order the reindeer my daughter wanted and it's sold out! Absolutely ridiculous to offer these products and then not have sufficient stock. Never heard of this from any other company that has been used over the years. Won't bother ordering at all.

November 10, 2024
Unprompted review
Class Fundraising logo

Reply from Class Fundraising

Hi ML - Thanks for your feedback and apologies you have been unable to order our popular Ronnie the Reindeer this year! We launched this product for the first time last year and after its popular success, we ordered 4x the amount for this year. We didn't expect the demand to exceed this at all.

We still have a wide range of products available, including our other soft toy Eddie the Teddy.

We would love the opportunity to discuss some further options with you and see if there is anything we can do to help! If you could email our team at info@classfundraising.co.uk and reference TrustPilot, I will ensure we do everything we can to help you!

We never want to disappoint and always start every season with the best intentions, monitoring buying trends and forecasts but this year Ronnie has exceeded everyone's expectations by a lot!

Rated 5 out of 5 stars

Great Commission Rates, Quality Products 🎄 & Helpful Staff

This is the second year in a row using class fundraising for Christmas orders for our small school, both times we have felt supported and the process simple.

Staff have always been helpful and happy to guide us where needed.

The packs provided are easy to follow with the added extras on how we can boost sales, like them adding stencils for the younger ones.

Lovely variety of quality products to choose from and options for high commission rates to be paid on early artwork returns. So it’s a win win for any school.

We will be back again next year, thank you Class Fundraising

September 13, 2024
Unprompted review
Rated 5 out of 5 stars

Professional and high quality

I had a wonderful experience with Class Fundraising. Their customer service was excellent, they were so communicative and answered all my questions. The product was even higher quality than I had expected and everyone was delighted with the results. I would highly recommend them and will certainly be returning to them in the future.

June 4, 2024
Unprompted review
Rated 5 out of 5 stars

Bloody marvellous

Bloody marvellous. We are having an utter melt down at the moment via our website and can't keep up with print orders. If it wasn't for these marvellous people helping us out this week with some sticky deadlines our heads would have exploded x thanks for rescuing us we bloody love you xxx
The quality is excellent too xxx

May 24, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent customer service

Excellent customer service, especially Jeorgia. She dealt with our multiple questions and last minute changes in a professional, polite and kind manner. We order 7 different primary school teatowels, They came so quickly, well packaged and look brilliant. Good quality and a good size. The instructions are really easy, but the excellent customer service makes them stand out. Our school will 100% use ClassFundraising.co.uk again.

March 25, 2024
Unprompted review
Rated 5 out of 5 stars

School Christmas Fundraiser success

Such a helpful team - nothing too much trouble and very flexible in their approach to resolving a couple of issues we had.
our orders were delivered as promised. The quality of the goods was great and we will be back for a third year.
Thank you

December 8, 2023
Unprompted review
Rated 5 out of 5 stars

This is our 2nd year of using Class…

This is our 2nd year of using Class Fundraising and a different person organised this. Although I didn't quite get the deadlines right, Class Fundraising extended my deadlines. They helped immensely and I will be using them again next year.

January 3, 2024
Unprompted review

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