Class Fundraising Reviews 113

TrustScore 4 out of 5

4.1

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Rated 5 out of 5 stars

Great customer service, all queries answered within hours. All our parents were very happy with their orders. Definitely using again for 2026.

Rated 5 out of 5 stars

Five star review I received great service from Simon at The Class Fundraising Team, who arranged a reprint of my Grandson’s Christmas mug and couriered it to me free of charge as a gesture of good... See more

Rated 5 out of 5 stars

Bloody marvellous. We are having an utter melt down at the moment via our website and can't keep up with print orders. If it wasn't for these marvellous people helping us out this week with some stic... See more

Rated 5 out of 5 stars

Excellent customer service, especially Jeorgia. She dealt with our multiple questions and last minute changes in a professional, polite and kind manner. We order 7 different primary school teatowels... See more

Company details

  1. Shopping & Fashion

Written by the company

We proudly help more than 4,000+ schools, nurseries, clubs and charities fundraise across the UK fundraise. In 2021 we help raise more than £1m+ for projects across the UK. Founded in 2010 and now the UKs number 1 fundraiser for schools.


Contact info

4.1

Great

TrustScore 4 out of 5

113 reviews

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Replied to 33% of negative reviews

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Rated 5 out of 5 stars

Great service, would highly recommend

We used Class Fundraising for the first time this year with our school to create some Festive mementos for the children. The whole process from beginning to end was seamless and really easy to use. Whenever I did have any questions, the team were really helpful in giving me guidance. Delivery was fast and the quality of the products was brilliant. We will definitely use you again next year!

December 15, 2023
Unprompted review
Rated 5 out of 5 stars

Straightforward experience from start…

Straightforward experience from start to finish. We've used them for years and they are brilliant. Excellent customer service........ Only criticism is ordering unusual items.... jigsaws etc. Always seem to be sold out when trying to order. Maybe just very popular but has been them same for some time.

December 15, 2023
Unprompted review
Rated 5 out of 5 stars

This year we had a brilliant experience…

This year we had a brilliant experience with Classfundraising! Their Customer Service team were really helpful and our orders arrived super quickly - giving us many happy parents with some amazing artwork 😊

November 1, 2023
Unprompted review
Rated 5 out of 5 stars

Fabulous option for School Christmas Cards

We have previously used other providers for Christmas cards and chose to use Class Fundraising for the first time this year. Their gift options offer great choice and are of fair value. The quality of the items are fabulous too. As the organiser, the fundraising hub is very easy to work through and allowing parents to organise directly makes the task very effortless - Thank you! Items were packed well, with delivery notes and clear instructions.
Families loved the option to buy a cuddly toy!
Would benefit from improving communication with customer service about order enquiries and following up online contact. All enquiries were dealt with, but there was no communication (after making contact via website form) to say that someone was dealing with the enquiry.

November 17, 2023
Unprompted review
Rated 5 out of 5 stars

We've used ClassFundraising for the…

We've used ClassFundraising for the first time this year, to order school tote bags for Christmas. The art packs were sent to us quickly and contained everything we needed, plus plenty of spare. The packs were simple to use and had the return packaging enclosed too! We were unsure if they'd arrive on time, but they came a lot quicker than anticipated and are fabulous! We had a few issues at our end, which Caroline rectified for me straight away, including missing 50 items from my original order. Caroline has managed to sort this massive faux pas our for me, still getting me the items before Christmas! Thankyou Class Fundraising, we will definitely be using you again!

December 12, 2023
Unprompted review
Rated 5 out of 5 stars

Great from start to finish.

Great from start to finish.

Pack very easy to order and arrived quickly- free to order

Instructions clear and straight forward

Posted for free and visual was sent for me to review within a couple of days- amazing! Visual was spot on. Exactly what I’d asked for

Turn around time was well within the 10 day turn around.

Very happy with the results!

Thank you and would definitely use again/recommend to others

December 7, 2023
Unprompted review
Rated 5 out of 5 stars

Brilliant company

My initial review was 2 stars as I received sealed envelopes but Sean costigan emailed me wanting to rectify my order not only has he arranged new envelopes but a free mug for my issues. Sean went above and beyond to sort my issue and deserves a 10 star review Thank-you Sean I ordered my son cards and a bauble and gift cards which I love especially bauble as a keepsake every xmas.

December 2, 2023
Unprompted review
Rated 5 out of 5 stars

Back to their best

We have had a really good experience with Class Fundraising this year with our Christmas cards etc. We wanted to use them as their prices are really competitive and we wanted to ensure parents got the best value. Every part of the process has been so easy, alongside great, responsive communication. Both as a parent and the organiser for our school it's been great. On top of that they have bent over backwards to help us wherever they could - thank you Class Fundraising!

December 1, 2023
Unprompted review
Rated 5 out of 5 stars

Memories to treasure

Fantastic cards and decorations received for both my children. I accidentally dropped and broke my sons decoration and it was replaced free of charge. I couldn't rate Class Fundraising highly enough. Lovely gifts which we can treasure for years to come.

November 27, 2023
Unprompted review
Rated 5 out of 5 stars

Exceptional Customer Service

I would highly recommend this company, not only are their products beautifully made and an excellent way of raising funds for your school but they also value their customers. I have received excellent customer service and would extend particular thanks to Derek Bradley, the Client Services Manager who dealt with my enquiry.

November 27, 2023
Unprompted review
Rated 5 out of 5 stars

Exceptional Customer Service; Easy Website to Use

My daughter's design smudged on the way to school. But no worries! Class Fundraising asked me, before they finalized everything, whether it needed any touchups. I asked them to remove the smudge, and whoosh! It was gone.
What exceptional customer service.

Also, I thought logging into the website to approve the art, order prints, etc, etc, would be a pain and complicated. Not so! Easy-peasy. Even for me.

Would highly recommend.

November 20, 2023
Unprompted review
Rated 5 out of 5 stars

Great communication

Great communication. There was a problem with my daughter’s design as it wasn’t completed at my child’s school. My daughter drew a new design and it was uploaded quickly so I could order the prints before the school deadline. Thank you

November 14, 2023
Unprompted review
Rated 5 out of 5 stars

Delighted!!

We are delighted with our products! The team were fantastic at making an edit to the artwork, which printed beautifully on the cards and mug. Thank you very much!

October 25, 2023
Unprompted review
Rated 5 out of 5 stars

School Xmas cards

My childrens' school used this company to make Xmas cards with photos of the children. They were so helpful and supportive in sorting out an issue with the original proof, would thoroughly recommend.

October 20, 2023
Unprompted review
Rated 5 out of 5 stars

Great design customer service

My son’s card had a bit of fluff on the scan and a big area of white space at the side, so I emailed to highlight this and Sean very quickly cleaned it up and cropped it more centrally, with no fuss and super clear communication. Such a great customer service on design! This means I can order lots of lovely Christmas gifts now! Thank you

October 17, 2023
Unprompted review
Rated 5 out of 5 stars

Fantastic Service

My son had made a spelling error on his design. Sean was able to delete this and rewrite correctly onto the design. Excellent communication, we really appreciate your flexibility - Thank you! Looking forward to seeing the cushion and cards that we have ordered!

October 8, 2023
Unprompted review

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