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Rated 1 out of 5 stars

Scam scam scammm!!! I was scammed by this website a couple years back .I never received anything and all my inquiries on updates were ignored.

Rated 1 out of 5 stars

Unfortunately I couldn't pick no stars, This company isn't worthy of any. I haven't received my order and after reading many other reviews I don't think I'm likey too. Something really needs to be don... See more

Rated 1 out of 5 stars

Ordered in January, it is now 29th May, no order. Received generic responses, they also said they'd send a replacement order.. Nothing. I shall be seeking a refund through my bank immediately. Don'... See more

Rated 1 out of 5 stars

Was looking forwardto this item, ordereference it in feb same thing everyone's emails been saying. Thank you for reaching out. In some cases delivery takes longer depending on the location, unfor... See more

Company details

  1. Fashion Accessories Store
  2. Clothing Store
  3. Jewelry Store
  4. Women's Clothing Store

Information provided by various external sources

Classy Ella is a retailer of better–priced jewelry and accessories for women who love Elephants and wildlife animals.


Contact info

1.0

Bad

TrustScore 1 out of 5

926 reviews

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Rated 1 out of 5 stars

This company is a ripoff!

This company is a ripoff!! The other reviews says it all and it's all true. They take your money and send you nothing and always an excuse each time you contact them. Please avoid!!!

June 17, 2018
Unprompted review
Rated 1 out of 5 stars

I ordered an item in July 2017

I ordered an item in July 2017, they charged my card, and it never arrived. I didn't remember about this order until February, when I contacted them. They said they shipped out a new order and that it was estimated to be delivered in 15-25 business days. No order was delivered in 15-25 days. I emailed them in May and they said "Our promotional free items are sent with Standard Shipping therefore tracking information is available within China only, after the package is sent to the destination country the tracking information can no longer be updated by China Post in the destination country however the package is on its way and will be delivered by the local post office."

It's June now, almost a year since I've made the original order and I still have not received anything.

June 16, 2018
Unprompted review
Rated 1 out of 5 stars

DISAPPOINTED CUSTOMER!!!!!..

I placed an order with this bunch over 3 months ago and I'm STILL waiting for it. After 6 weeks of not receiving item, I emailed them with my concerns. They reply and say they will send another one. A few weeks later I email asking for tracking number. They give me one. I track it a few days later (directly from email) to see it apparently traveled around China for 4 days straight then nothing. A month later, still in same place in China. Then I go to their web site using tracking number. Comes back saying can't find item. Took screen shots of both tracking places and emailed Classy Ella and have not got any response. They need to change their name to CLASSY RIPOFFS. Not happy Jan!

June 15, 2018
Unprompted review
Rated 1 out of 5 stars

I have been in touch with classy Ella…

I have been in touch with classy Ella numerous times about a peek a boo elephant that I paid shipping for on 3/4/18... Never received. They supposedly sent out another item in May. I still have not received anything. I filed a complaint with BBB today and I am going to take this to a class action attorney if I dont not resolve this matter.

Regards,
Jennifer

June 15, 2018
Unprompted review
Rated 1 out of 5 stars

another victim of this scam

another victim of this scam. Normally I look these things up so suppose its my fault that I didn't this time. Ordered March now June with nothing, just told another has been sent but no tracking. Have asked for money back numerous times and informed my bank but cant get non sterling fee back. Cant believe they are still getting people`s money, con artists.

June 12, 2018
Unprompted review
Rated 1 out of 5 stars

SCAM

I ordered from here in December. Now June and nothing. I emailed and emailed and they sent out my order twice more, but whenever I said I didn’t want my order I want refund they just said they’re sending another order, never replied about a refund. Still haven’t received anything but I contacted my bank and they refunded me the money. Do not buy from here it is a SCAM

June 10, 2018
Unprompted review
Rated 1 out of 5 stars

Ordered two separate orders same day…

Ordered two separate orders same day was given tracking info to only find it only says China.. then doesn't track any further 4 months later still nothing emailed them they said they will send another over a month later still nothing! So mad they took over $40.00

June 7, 2018
Unprompted review
Rated 1 out of 5 stars

RETAIL SCAMMERS

I ordered 2 months ago, never received anything. I have emailed multiple times and get no response, but I get TONS of emails from them asking me to buy more stuff.

DO NOT BUY. I am turning off my card because I am nervous that will hit me with charges down the road and I am reporting them to my bank.

June 7, 2018
Unprompted review
Rated 1 out of 5 stars

I wouldn't even give one star

I wouldn't even give one star. I ordered two items at the same time for them for my granddaughter's birthday never got her email and they said they would send the new one never got those either and now they don't answer emails. It is a rip-off I wished I had read the reviews first. Now my granddaughter did not give her birthday presents I am out the money

June 7, 2018
Unprompted review
Rated 1 out of 5 stars

I ordered the elephant mirrors nine…

I ordered the elephant mirrors nine weeks ago and haven’t received them yet but they sure took my payment out. I have emailed numerous times and they answered me one time stating they had sent out another set but I haven’t received them and now they aren’t emailing me back. Would not recommend buying anything from this company!!

June 6, 2018
Unprompted review
Rated 1 out of 5 stars

SCAM SCAM SCAM BEWARE!!!!!!!!!!!!!!!!!!

I ordered first of December 2017!!!! Received nothing. Told order was lost sent new order supposedly but now it’s june 2018 nothing still. They are a scam and have reported along several people to BBB! Please report if you have ordered.

June 4, 2018
Unprompted review
Rated 1 out of 5 stars

Classy Ella SCAM! Elephant Chair

I ordered an elephant baby chair for my partner's little sister, on February 2nd. It's june 4th and I haven't received it. I've emailed and been ignored. I tried to check my order on their order status option by entering my email and order number ... nothing came up. I thought perhaps I got my order number wrong, so i sent the option 'track with just your email'. This sent my order number to my email, the exact same one as I used and it still didn't work it loaded and left a blank page...

It's a scam. I'm so disappointed I love elephants and I have a huge collection at home, I was excited to buy from this store especially becuase i follow their Instagram and they seemed legit but I will never again. I was charged for an item they never delivered I looked online and turns out they've done this to loads of other people. It's disgusting. DON'T ORDER FROM CLASSYELLA.

June 4, 2018
Unprompted review
Rated 1 out of 5 stars

4 months ago I ordered my best friends…

4 months ago I ordered my best friends son a plush elephant chair. 2 months later I complained to them. They said they'll send a new one for free. 4 months later they have been ignoring all emails from me. DO NOT ORDER FROM CLASSY ELLA! ! I can promise you that you will not receive your product! I've never had such a terrible experience ordering anything and I've ordered from shady companies many times.

June 3, 2018
Unprompted review
Rated 1 out of 5 stars

This Business is Trash!!!

I did not receive any of my items and when I contacted customer support they said my items were on the way. Well two weeks later I got nothing and customer support won't even reply.

June 2, 2018
Unprompted review
Rated 1 out of 5 stars

Order something in February and STILL have…

Order something in February STILL have not received it. I emailed them and they said it will take 15-25 days. Emailed them again after 35 days of waiting and received no response. Emailed them AGAIN and still no response.... This company should be shut down and never scam another person..

June 2, 2018
Unprompted review

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