CLC Interiors Reviews 262

Do not buy anything here. Read the reviews. They speak for themselves.

Just a word of advice to all the people who have paid the company but not received the goods including my self, as I paid for the goods using my credit card which I always do when buying on the internet, I have been credited back from the credit card company.

By the way the company has shut down this month and is in the hands of the liquidators.

Ordered a sink 4 months ago. Initially told me it was out of stock and kept promising it would come the following week. It never did. All my emails have been ignored and phone goes to voicemail. They have taken £250 from me for nothing which in my book is theft. Don't go anywhere near them.

The owner is scum. I bought a sink from his “company” and I’ve heard nothing. Emailed and called. Tracked him down on social media (Twitter, Facebook and instagram) messaged him on all three as I wanted answers and the coward blocked me.. since then I have looked at his accounts, he is in a HUGE amount of debt and his business is 100% about to go bankrupt. Don’t even bother buying anything from him as frankly your money will just get absorbed into his account. Then when he’s bankrupt he won’t have to pay any debts back! Nasty man don’t know how you sleep!! He should be arrested as what he is doing is theft!

Do not order from this company. I ordered a sink the beginning of April still waiting for it. Taken the money but made no contact. APPAULLING

CLC Interiors are easily the worst company I have ever dealt with and I advise all to avoid them.

Ordered and paid for a ceramic sink at the end of April. Not had any communication from CLC at all regarding delivery. I've left countless messages (they never answer the phone), sent numerous e-mails, contacted them via livechat...nothing, absolute silence. The only option left for me now is Trading Standards and the Small Claims Court.

My advice to anybody looking to buy anything with this company is go elsewhere, even if it's more expensive. At least you might get some customer care and what you actually paid for!

AVOID AT ALL COSTS.

Me and my partner tried to get in touch with them for 3 consecutive days. We sent email, called their office at lest 10 times and left 3 - 4 voicemails.. Nobody ever answered the phone or called us back.

Horrible customer service, I wonder how they can have business with this kind of behaviour. Definitely not recommended

This company is disgraceful, I have spent hours trying to contact them by phone, left messages, wrote emails both through there website and separately. I can not get in touch with them at all, they have had
my money for a sink I ordered since 20/03/18.
I am very annoyed with them.
Don't know how they get away with it they should be stopped from trading.
DO NOT ORDER FROM THIS COMPANY.

I was so annoyed with the shocking customer service from this company I felt the need to set up a trust pilot account just to write a review. Ordered 2 sinks, no delivery/email/phone call after 10 days (even though on website delivery clearly states 5-7 working days or they will contact you). I contacted them numerous times to chase delivery, ended up cancelling my order whilst on the phone to them as they couldn’t guarantee my required delivery. After 5 days still no refund I rang (left messages) and emailed. Luckily I paid through PayPal and have been able to claim my money back through them but it’s taken 2 weeks. DONT TOUCH THIS COMPANY WITH A BARGE POLE

I ordered 2 sinks online, the sinks never arrived. I phoned to ask where they were, CLC assured me they would be delivered that week. Again they never arrive. I phone again they then tell me they are waiting for the pedestals to be in stock. I ask to cancel as over 2 weeks have past. They assure me they will be delivered on Thursday. Again no sinks. I email to cancel the order (which I order elsewhere for less money and receive next day) they finally apologise and promise to refund my card. Over a month later no refund, I have now opened a case with paypal. Disgusting customer service.

Really helpful, professional, competitively priced company. Helped in my decision making and the result on both bedrooms (fitted wardrobes) was fabulous!

The trust pilot logo always tells me the company cares and generally are a professional organisation but CLC are the exception to that rule. I ordered a sink waste. Should have been easy. I should have read their reviews first but didnt - My mistake. It said 5 to 7 days on the web order page. After nothing arrived after two weeks I called CLC every day for a week at different times of the day and couldnt get them to pick up the phone. I tried e mailing them as per their suggestion on their recorded message and they didint reply. I went on their web site and completed their contact form on more than one occasion and didnt recieve a reply. Fortunatly I ordered through PayPal who also tried to contact CLC and I think they gave up but through PayPal I did get my money back. CLC are obviously in meltdown and I wouldnt touch them with a bargepole.

Placed order sink was there as promised. No problems at all.

Shockingly bad company to buy from. Ordered a radiator which was shipped quickly but the towel rail was not shipped for some months despite regular reminders. They then sent something that was not the towel rail. There is no one that will respond to emails, ship the right part or refund what was paid for the towel rail. Don't buy from these guys.

Not good. Ordered a sink advertised on their site which a couple of other retailers said had been discontinued. I was assured it was available, but expected delivery dates passed with no sign of the sink. Eventually I cancelled but it took almost a month to get a refund and had to lodge a PayPal dispute to achieve this. A bad experience and personally the refund problem would be enough to put me off shopping with them again.

I can't thank the CLC team enough for our beautiful fitted bedroom. We were working to a very tight schedule and they went beyond the call of duty to make sure that the bedroom was measured, parts ordered and fitting done on a date that fit in with the other tradesmen that we had working with us. The joinery / fitting of the furniture was superb, intricately contoured into deep, detailed period-style coving. Top class! I'd highly recommend CLC and will definitely be using them again.

Shocking company to deal with - very low morals - I am now into week two of trying to get a paypal refund for a cancelled order . Staff are border line indifferent then today I got passed to the boss - who basically shouted at me over the phone so I refused to speak to him. My advice which may cost me my refund of over £500 never happening is avoid this company at all costs.

Had a new kitchen and bathroom supplied and fitted through CLC. Fitter turned up on time, very tidy and cleaned up and removed all old fittings and rubbish. Staff were very helpful and friendly. Kitchen and bathroom look high quality and reasonably priced. Very happy with both

Avoid this company at all costs.
They never reply to emails, and do not sort out problems. One of the worst customer service experiences I've ever had.

Ordered a bath panel June 13th. Delivered broken. Called and they sent a replacement. Also delivered broken. I had to send about 6 emails before getting a reply about a third one, which had a huge wait time so I opted to cancel for a refund and have them collect the damaged panels, which was finally agreed on 10th August.

From 10th Aug for the following weeks and months they kept telling me they would send a courier to collect the panels and were issuing a refund. I would say about 1 in 4 times they said they'd sent a courier, one would turn up, but refuse to collect the panels from my garden, and the time I was in, they wouldn't take it as they had no room in the van!

After me sending regular emails (at least weekly, almost never replied to), they finally issued me a refund at the end of October, but never collected the panels.

Terrible Customer Service - Never reply to emails, and do not sort the problem out, not to mention how long it takes! AVOID.

You took 6 weeks to deliver fixings we had to phone you constantly
different people became involve with our order.

I am a contracts director and in 52 years in the industry have never
seen such bad service, I am surprised you are still trading.
you are not fit for purpose you sent me the wrong length of fixings

So frustrated I will have to cut to size. it would be interesting if
you are still in business this time next year.