Clearance & Clean Up Ltd Reviews 285

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 189 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for their amazing helpfulness, professionalism, and positive attitude, often going above and beyond expectations. The service provided is consistently described as excellent, with many people appreciating the efficiency and ease of the booking process and collection. Reviewers also highlight the reasonable pricing. However, some customers also noted issues with the product, specifically regarding the amount of waste collected, with some feeling that less was taken than agreed upon or that the pricing for the collected amount was too high. There were also occasional reports of missed collection windows and poor communication from customer service.

What people talk about most

Staff

Customers consistently report positive experiences with staff. Reviewers frequently praise the politeness,... See more

Service

Users describe positive interactions with service, highlighting the efficiency and professionalism of the... See more

Booking process

Reviewers highlight positive aspects of the booking process. Customers consistently praise the ease and... See more

Product

Customers consistently note ambiguous experiences with product. While some reviewers praise the service for... See more

Price

Clients share positive opinions on price, finding it reasonable and fair for the services received. Many... See more

Reviews shaping this summary

Rated 5 out of 5 stars

This company & its staff are all amazing! From Julie on the phone who dealt with my last minute issue excellently to Connor & Jordan who worked like troopers to clear my late father’s flat, going abov... See more

Company replied

Rated 5 out of 5 stars

Paddy and Owen turned up at the same time as a Fridge delivery (not their fault) to remove the remains of my old kitchen so were a bit delayed and people got in their way. Despite this they were effic... See more

Company replied

Rated 5 out of 5 stars

Thank you for responding with a quick turn-around of 24hrs to a request to remove furniture for my mum in Harrogate when she had a sudden delivery window for her new sofa open up. You took an old 3 se... See more

Company replied

Rated 5 out of 5 stars

First time using this company. We booked any time during the day, but as promised we were called 45 minutes before arriving, Jordan and Conner arrived on time. Dismantled the recliners quickly, obviou... See more

Company replied



Contact info

4.7

Excellent

TrustScore 4.5 out of 5

285 reviews

5-star
4-star
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2-star
1-star

Replied to 72% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

Efficient ollection

Ste and Gaz were brilliant. They arrived at the time arranged. They were polite and friendly. They collected the items efficiently. They worked hard.

February 18, 2026
Unprompted review
Clearance & Clean Up Ltd logo

Reply from Clearance & Clean Up Ltd

Hi Brian,

We really appreciate you leaving us a 5 star review. We are pleased to hear our team could help you with your rubbish removal.

As a company, we always strive to be punctual and polite in every job, so to hear your kind feedback means a lot.

Gareth and Stephen have been notified of your nice words, which I'm sure they will be very happy to receive.

Thank you once again.

Rated 5 out of 5 stars

Good experience

Easy booking process, Tyler and Mark were friendly and professional.

February 18, 2026
Unprompted review
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Reply from Clearance & Clean Up Ltd

Hi Jacquie,

Thank you very much for the 5 star review, we are happy to hear you were satisfied from booking on to Tyler and Mark collecting your waste.

We have passed your kind words over onto the team, who are always happy to hear positive feedback.

Thank you once again.

Rated 5 out of 5 stars

Shed clearout

Ste and Gaz that came on Wednesday was just the best,very professional and pleasant.If I needed this company again I would ask for Ste and Gaz simply the best.

February 18, 2026
Unprompted review
Clearance & Clean Up Ltd logo

Reply from Clearance & Clean Up Ltd

Hi Jacqui,

Thank you for leaving a nice 5 star review, it's very much appreciated. We're delighted to hear our team could help you with the clearance of your shed.

Your kind feedback has been passed on over to Stephen and Gareth, which I'm sure they'll be glad to hear.

Thank you for choosing Clearance and Clean Up.

Rated 5 out of 5 stars

Ste & gaz came to empty out bins

Ste & gaz came to empty out bins, there was on time, professional and got the job done very quickly, couldn’t recommend more

February 11, 2026
Unprompted review
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Reply from Clearance & Clean Up Ltd

Hi Courtney,

Thank you for leaving us a 5 star review, we're happy to hear you were satisfied with the waste collection carried out by Stephen and Gareth.

We would be more than delighted to pass your kind words onto the team, which I'm sure they will appreciate.

Thank you once again.

Rated 5 out of 5 stars

Nicky & Stewart did a great job…

Nicky & Stewart did a great job collecting out sofa. Called in advance & completed thd job efficiently.
Thanks chaps

February 9, 2026
Unprompted review
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Reply from Clearance & Clean Up Ltd

Hi Michael,

Thank you for the 5 star review, we're happy to hear you had a good experience with our sofa removal service.

We will pass your kind words onto Nikki and Stuart, which I'm sure they will be glad to receive.

Thank you for choosing Clearance and Clean Up.

Rated 5 out of 5 stars

Ste & Gaz came to take away rubbish…

Ste & Gaz came to take away rubbish from a recent renovation. They were fabulous, came earlier than expected and cleared up really quickly. They even brushed up and left my garden looking as best as they could. Highly recommend!

February 9, 2026
Unprompted review
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Reply from Clearance & Clean Up Ltd

Hi Lottie,

Thank you for the 5 star review, we really appreciate it. We're glad to hear the team could help you with your waste collection.

In every job, we always strive to be punctual, efficient and clean up after every collection, so to hear we did this means a lot.

Your kind words will be passed onto Gareth and Stephen, which I'm sure they will appreciate.

Thank you once again.

Rated 5 out of 5 stars

The two men who came today to move…

The two men who came today to move waste from kitchen being fitted did an excellent job cleaned up well thank you ps thank you Steve and gaz

February 5, 2026
Unprompted review
Clearance & Clean Up Ltd logo

Reply from Clearance & Clean Up Ltd

Hi there,

Thank you for leaving us a 5 star review, we're glad to hear we could help you with the collection of your kitchen waste.

We have passed your kind words onto Stephen and Gareth to which I'm sure they will very much appreciate.

Thank you for using Clearance and Clean Up.

Rated 5 out of 5 stars

Gaz and ste were excellent

Gaz and ste were excellent, efficient and brilliant. Wish I had more money to give them a tip but a 5star review is what they really deserve. Done me a great service because I couldn't do it myself as I am recovering after my operation. Thank you so much guys

February 4, 2026
Unprompted review
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Reply from Clearance & Clean Up Ltd

Hi Mark,

We really appreciate you taking the time to leave such a thoughtful 5 star review, we're happy our team could help with the collection of your waste.

Gareth and Stephen have been notified of your kind feedback, which I'm sure they will be really happy to hear.

Thank you once again.

Rated 5 out of 5 stars

paddy and owen are the best

paddy and owen are absolutely brilliant, fast efficent and friendly. loved the service will be contacting again for clearance and cleanup

January 30, 2026
Unprompted review
Clearance & Clean Up Ltd logo

Reply from Clearance & Clean Up Ltd

Hi Mamoona,

We really appreciate you taking the time to leave us a 5 star review.

It's great to hear that the team could help you with your waste collection and they have been notified of your kind words.

Thank you for choosing Clearance and Clean Up.

Rated 5 out of 5 stars

Great service.

Had Paddy his colleague remove a sofa and box.

Quick, professional and got the job done.

Exactly what you’d want, top guys!

January 30, 2026
Unprompted review
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Reply from Clearance & Clean Up Ltd

Hi Kyle,

Thank you for the 5 star review and for the nice words about our service, we're happy to hear the team could help you with your sofa removal.

We would be more than delighted to pass your kind words onto Paddy and Owen, which I'm sure they will greatly appreciate.

Thank you once again.

Rated 5 out of 5 stars

Removal of old kitchen waste

Paddy and Owen arrived on time. They was friendly and polite and got rid of the rubbish quickly. Would use again and highly recommend to others

January 30, 2026
Unprompted review
Clearance & Clean Up Ltd logo

Reply from Clearance & Clean Up Ltd

Hi Emma,

Thank you for using our kitchen collection service and leaving a 5 star review, we're delighted to hear we could help you clear your waste.

Paddy and Owen have been notified of your kind words and we're sure they'll be happy when they receive it.

Thank you once again.

Rated 5 out of 5 stars

Paddy and Steve did a great job

Paddy and Steve did a great job, quick and professional.

January 29, 2026
Unprompted review
Clearance & Clean Up Ltd logo

Reply from Clearance & Clean Up Ltd

Hi Charlie,

Many thanks for leaving a 5 star review, we're glad to hear you were happy with the waste collection service carried out by our team.

Your kind words have been shared with Paddy and Steve, and we're sure they'll massively appreciate it.

Thank you for choosing Clearance and Clean Up.

Rated 5 out of 5 stars

Paddy & Steve

Paddy & Steve

Great Helpful and accommodating.

Overall brilliant service. Very quick and efficient. Very impressed and definitely recommend.

January 29, 2026
Unprompted review
Clearance & Clean Up Ltd logo

Reply from Clearance & Clean Up Ltd

Hi there,

Thank you for leaving us a 5 star review, we really appreciate it. We're pleased to hear we could help you out.

It's always our top priority to be helpful, polite and efficient with every waste collection we carry out, so it means a lot to hear your nice words.

Your feedback has been passed onto Paddy and Steve, which I'm sure they'll be glad to hear.

Thank you once again.

Rated 5 out of 5 stars

Very professional company, friendly staff and reasonable price!

I had a pile of DIY waste that was growing and a load of plasterboard offcuts that was just too much to take to the tip, and a skip seemed overkill. Mark and Tyler (hope the names are right) managed to clear the lot in less than half an hour and left it nice and tidy after! I only booked 2 days previously so great turnaround. Very professional company, friendly staff and reasonable price!

January 28, 2026
Unprompted review
Clearance & Clean Up Ltd logo

Reply from Clearance & Clean Up Ltd

Hi Jamie,

Thank you for using our waste collection service and leaving such a nice 5 star review, we're happy to hear we could help with the clearance of your DIY waste.

As a company we always strive to not just clear waste, but keep all spaces clean and tidy afterwards, so to hear we did this means a lot.

Your kind words have been passed onto Mark and Tyler, which I'm sure they will really appreciate receiving.

Thank you for choosing Clearance and Clean Up.

Rated 5 out of 5 stars

Excellent Service.

Grimsby, NE Lincs...Easy to book and, excellent communication from Louise. Lovely team arrived at agreed time and swiftly removed my unwanted sofa. Brilliant service that I would not hesitate to use again.

January 28, 2026
Unprompted review
Clearance & Clean Up Ltd logo

Reply from Clearance & Clean Up Ltd

Hi Karen,

We really appreciate you taking the time to leave us a 5 star review, we're happy to hear you had a good experience from booking on to having the waste collection carried out by our team.

The team who completed the job for you was Pierce and Dan, and we would be more than glad to pass your kind words onto them as well as Louise.

Thank you once again.

Rated 5 out of 5 stars

Both teams thorough removed in good…

Both teams thorough removed in good time ,friendly and helpful
23rd and 26th

January 23, 2026
Unprompted review
Clearance & Clean Up Ltd logo

Reply from Clearance & Clean Up Ltd

Hi Jayne,

Thank you for using our service and leaving a kind 5 star review, we're happy to hear we could help you with your waste collection on both occasions.

Rated 5 out of 5 stars

Efficient and friendly service

Fast, efficient, friendly service. Paddy and Steve were great to deal with. They were helpful and removed the furniture with the minimum of fuss. Thank you

January 23, 2026
Unprompted review
Clearance & Clean Up Ltd logo

Reply from Clearance & Clean Up Ltd

Hi Richard,

Thank you for the kind words and the 5 star review, it means a lot to us to hear you had a good experience with the furniture collection service carried out by our team.

We have passed your nice words over onto Paddy and Steve, which I'm sure they'll be happy to receive.

Thank you for once again.

Rated 5 out of 5 stars

Mike and gaz where Very professional…

Mike and gaz where Very professional and tidy

January 22, 2026
Unprompted review
Clearance & Clean Up Ltd logo

Reply from Clearance & Clean Up Ltd

Hi Wayne,

Many thanks for leaving us a 5 star review, we're happy to hear we could be of assistance with your waste collection.

Your kind words have been passed on over to the team, which I'm sure they'll appreciate hearing.

Thank you for using Clearance and Clean Up.

Rated 5 out of 5 stars

Fast time around - great service

Thank you for responding with a quick turn-around of 24hrs to a request to remove furniture for my mum in Harrogate when she had a sudden delivery window for her new sofa open up. You took an old 3 seater sofa, 2 chairs (one electric) and a footstool. The collection team wore boot protectors and were in and out in a flash - no time to stop for a brew when offered!

January 21, 2026
Unprompted review
Clearance & Clean Up Ltd logo

Reply from Clearance & Clean Up Ltd

Hi Jonathan,

Thank you for leaving us a 5 star review, it's greatly appreciated. We're glad to hear we could help you with your furniture collection.

The team who completed the job for you was Mark and Tyler and we will happily pass your kind words onto them.

Thank you for choosing Clearance and Clean Up.

Rated 5 out of 5 stars

Highly recommended removal service

Clearance & Clean Up were sensitive to my bereavement and professional dealing with clearing my father's property. It is a sad time when a close relative passes and you have to clear their property, but the company was compassionate to my loss.

I dealt with Angela over the phone to list the items that needed removal. She was kind, professional and efficient.

The two collection drivers, Jordon, and Darren, were of the same ilk. Sensitive to my loss, but very professional. They double-checked everything before moving anything, chatted as they worked, and were speedy and efficient.

I can't thank this company enough for its service. It is a paid for service of course, but they do it well, and in the case of bereavement, they do it with sensitivity.

I can't recommend them highly enough. Thanks guys!

January 15, 2026
Unprompted review
Clearance & Clean Up Ltd logo

Reply from Clearance & Clean Up Ltd

Hi Steve,

Thank you for taking the time to write us such a nice review, we are sorry to hear about your loss.

It means a lot to us as a company to hear that we could help you with your collection from start to finish, especially during such a difficult time.

Your kind words have been passed over onto Angela and the team, which I'm sure they will be delighted to hear.

Thank you for choosing Clearance and Clean Up.

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