This company & its staff are all amazing! From Julie on the phone who dealt with my last minute issue excellently to Connor & Jordan who worked like troopers to clear my late father’s flat, going abov... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Paddy and Owen turned up at the same time as a Fridge delivery (not their fault) to remove the remains of my old kitchen so were a bit delayed and people got in their way. Despite this they were effic... See more
Company replied
Thank you for responding with a quick turn-around of 24hrs to a request to remove furniture for my mum in Harrogate when she had a sudden delivery window for her new sofa open up. You took an old 3 se... See more
Company replied
First time using this company. We booked any time during the day, but as promised we were called 45 minutes before arriving, Jordan and Conner arrived on time. Dismantled the recliners quickly, obviou... See more
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4.7
Excellent
285 reviews
Replied to 72% of negative reviews
Typically replies within 48 hours
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See how their reviews and ratings are sourced, scored, and moderated.
Extortional pricing
I was quoted £99 for removal of a single item when I specified several items to be removed. My local council charges £29 for a single item (albeit unassisted) and £10.50 for additional ones. I am getting the items in question removed with assistance for less than £50 total. The prices that this company charges are extortionate!
March 18, 2026
Unprompted review
Reply from Clearance & Clean Up Ltd
Hi There,
We are always happy to receive honest feedback from customers, but in this case it is important to note that you did not book or use our service. Your review is therefore not based on an experience of our company, but on the fact that you did not agree with the quotation provided.
Our service is not comparable to a council bulky waste collection. We provide a fully assisted removal service, with a professional two-person team, flexible booking options, and fast collection times including same-day or next-day availability. Council services are generally unassisted, often require items to be placed outside in advance, operate with longer waiting times, and are subsidised by public funds.
As a licensed private waste carrier, our pricing reflects labour, transport, disposal charges, and recycling costs. Customers are, of course, free to choose the level of service that best suits their needs and budget. However, leaving a 1-star review and describing our pricing as “extortionate” without having used our service does not fairly reflect the value of what we offer.
We stand by the quality our service, and our many genuine customer reviews reflect that.
Kind Regards
Lewis
General Manager
Fantastic experience
Steve and Paddy were brilliant, very respectful and kind, going above and beyond to help by dismantling our old sofa which we struggled to do. Would definitely recommend to others
Thank you so much 😊
March 17, 2026
Unprompted review
Reply from Clearance & Clean Up Ltd
Hi Jude,
Thank you for leaving our service a 5 star review.
We're happy to hear you had a good experience with the sofa removal carried out by Paddy and Steve.
We have made sure to notify both Steve and Paddy of your kind words, which I'm sure they will be very happy to hear.
Thank you once again.
Steve and Paddy attended promptly and…
Steve and Paddy attended promptly and were only too keen to help. I had a slightly dodgy knee and so they insisted I didn’t get too involved and took all the clearance stuff I needed. Lovely chaps and I’d highly recommend.
March 17, 2026
Unprompted review
Reply from Clearance & Clean Up Ltd
Hi Simon,
Thank you for the nice 5 star review.
We're glad to hear Paddy and Steve could help you with your waste collection.
The team have been notified of your kind words, which I'm sure they'll be happy to hear.
Thank you for using Clearance and Clean Up.
Amazing service!!!
Recently had 3 piece suite collection. Paddy & Steve turned up. They were amazing and I can't thank them enough! My 3 seater wouldn't fit up my stairs, and they dismantled my sofa. Even breaking their tools to do so. Just went above and beyond to deliver a 5 star service. My furniture lift wasn't working and they made several trips, in the passenger lift and removed it all. I couldn't of received better collection men at abit of a stressful time, than those two. 10 stars!!!
March 13, 2026
Unprompted review
Reply from Clearance & Clean Up Ltd
Hi Sin,
Thank you for taking the time to leave us such a thoughtful review.
We're really happy to hear you had a good experience with the sofa removal service carried out by our team.
As a company, we always strive to be helpful and make the process as hassle-free as possible, so we really appreciate the nice feedback.
Your kind words have been passed over onto Paddy and Steve, which I'm sure they'll be thankful to hear.
Thank you for choosing Clearance and Clean Up.
Reply from Clearance & Clean Up Ltd
Hi Shaune,
Thank you for leaving us a 5 star review.
We're delighted to hear we could help you with your waste collection today and we will pass your kind words onto both Paddy and Steve.
Thank you for choosing Clearance and Clean Up.
Fast and easy
Steve and paddy did a great job of clearing our waste. Fast and easy.
March 12, 2026
Unprompted review
Reply from Clearance & Clean Up Ltd
Hi Simon,
We really appreciate you taking the time to leave our company a 5 star review.
We're happy to hear Paddy and Steve could help you with your waste collection and your kind words have been put forward to them.
Thank you for choosing Clearance and Clean Up.
The two gentlemen of Stockport.
The two gentlemen, Ste and Gaz, were professional, courteous, careful and good-humoured.
They applied their strength with expertise, I’m so grateful for their work carried out willingly and rapidly.
Thank you, you are a credit to your company!
March 12, 2026
Unprompted review
Reply from Clearance & Clean Up Ltd
Hi Edward,
Thank you for the 5 star review, we're happy to hear you were satisfied with the waste collection carried out by Stephen and Gareth.
We always strive to apply professionalism and be as helpful as we can in each job, so to hear your kind words means a lot.
Your feedback has been passed over onto the team, which I'm sure they'll appreciate.
Thanks again.
On time
On time, cleared everything quickly. Great job Paddy and Steve.
March 12, 2026
Unprompted review
Reply from Clearance & Clean Up Ltd
Hi Stephen,
Thank you for the 5 star review, it's greatly appreciated.
We're glad to hear you had a good experience with the waste collection service carried out by Paddy and Steve.
We'll be certain to make sure your kind words reach them both.
Thank you once again.
Ste and paddy turned up on time
Ste and paddy turned up on time. Very friendly
Quick efficient lads.
Would highly recommend
March 6, 2026
Unprompted review
Reply from Clearance & Clean Up Ltd
Hi Patrick,
Thank you for the 5 star review about our waste collection service, we're happy we could help you with your clearance.
Helpful and Accommodating - would recommend
We rang them yesterday (10/3/26) to see if they could collect our two seater and three seater sofas urgently, as we had been let down by the British Heart Foundation (yet again). They were very helpful and accommodating and collected our sofas on the 11/3/26. Can definitely recommend
March 11, 2026
Unprompted review
Reply from Clearance & Clean Up Ltd
Hi Sarah,
Thank you for taking the time to leave our service a 5 star review.
We are pleased to hear we could help you with the removal of your sofas and truly appreciate the very kind words.
Thank you once again for choosing Clearance and Clean Up.
Excellent prompt service at a good…
Excellent prompt service at a good price. The two guys that turned up Dan and Shaw were really helpful, quick and made easy work of the collection. I would highly recommend these two and the company.
March 10, 2026
Unprompted review
Reply from Clearance & Clean Up Ltd
Hi Karen,
Thank you for taking the time to leave our service a 5 star review, we're delighted to hear we could help you with your waste collection yesterday.
It's always our top priority to make the process as hassle-free as it can be, so to hear the team did this means a lot.
Your kind words will be passed onto Dan and Shaun, which I'm sure they'll be happy to receive.
Thank you again.
Loverly Lads super fast workers.
Loverly Lads as always, and super quick ant there work , and they swept up after them selves too.
Very well done pady and mick , see u again soon. 😁
March 6, 2026
Unprompted review
Reply from Clearance & Clean Up Ltd
Hi Sally,
Thank you for taking the time to issue us a 5 star review and using our service again, we really appreciate it.
We are glad to hear our team could help you with your waste collection and tidied up afterwards, it's exactly what we strive to do.
Your kind words have been passed over to the team, which I'm sure they will be happy to hear.
Thank you for choosing Clearance and Clean Up.
Great service
Great service. Very friendly and helpful. Very quick. Would recommend.
March 6, 2026
Unprompted review
Reply from Clearance & Clean Up Ltd
Hi there,
Thank you for the 5 star review.
We're happy to hear you had a good experience with our waste collection service from start to finish.
We always strive to be helpful in each and every job, so we really appreciate the kind words.
Thank you once again.
Totally unreliable
Booked a 2 hour window collection, emailed 36 hours beforehand to say cannot fulfil this, needs to be an am collection 0730 -1300. No show! No communication whatsoever. Telephone call to enquire what’s going on, waited an hour, no return call. Awaiting a refund. This level of service is unacceptable and frankly just rude. If you cannot provide a service don’t offer it. First and last time using, totally unreliable.
March 5, 2026
Unprompted review
Reply from Clearance & Clean Up Ltd
Hi Michelle,
Thank you for taking the time to leave your feedback. We are sorry to hear that you were disappointed with your experience.
We aim to provide a reliable and efficient service, and we are proud that the vast majority of our customers are pleased with the service they receive. That said, we take all feedback seriously and will be reviewing the circumstances surrounding this booking internally.
We can confirm that a full refund was processed promptly for this booking.
We appreciate you bringing this to our attention, as customer feedback is important in helping us monitor and improve our service.
Thanks again,
Lewis
General Manager
Paddy and Steve did a great job
Paddy and Steve did a great job, rang ahead, took off their boots and was very efficient
Dean
March 5, 2026
Unprompted review
Reply from Clearance & Clean Up Ltd
Hi Dean,
Thank you for taking the time to leave us 5 star review.
We are happy to hear Paddy and Steve could help you with your waste collection.
Your kind words have been passed over onto the team, which I'm sure they will really appreciate.
Thank you once again.
Great service
From the initial telephone call to the collection of items to be disposed of - only three words are required
Excellent customer service
Would highly recommend
Rosemarie Curtis
March 2, 2026
Unprompted review
Reply from Clearance & Clean Up Ltd
Hi Rosemarie,
Thank you for taking the time to leave us a 5 star review.
I'm happy to hear we could assist you throughout from booking on to the waste collection being carried out by our team Mark and Tyler.
Your kind words have been passed onto Mark and Tyler as well as the customer service team.
Thank you once again.
Brilliant Service
Mark and Tyler arrived and professionally removed a sofa bed from upstairs, friendly and efficient service. Thank you. Fair price too.
February 25, 2026
Unprompted review
Reply from Clearance & Clean Up Ltd
Hi Sarah,
Thank you for leaving us a 5 star review.
It's great to hear you had a good experience with the sofa removal service carried out by Mark and Tyler, we're glad to hear they could help.
We will happily pass your kind words onto the team, which I'm sure they will really appreciate.
Thanks again.
The 2 lad's
The 2 lad's, Ste & Gaz where Great. Very Professional and made me feel at ease, like I'd known them for years. Would definitely recommend this company
February 24, 2026
Unprompted review
Reply from Clearance & Clean Up Ltd
Hi Darren,
We really appreciate you taking the time to leave us a 5 star review.
It's always our top priority to make the process of collecting waste as hassle-free as possible, so to hear Stephen and Gareth did this means a lot.
Your kind feedback has been passed over onto the team, which I'm sure they'll be thankful to hear.
Thank you for choosing Clearance and Clean Up.
Ste & Gaz came today to collect our…
Ste & Gaz came today to collect our waste solar PV material. Friendly approachable guys punctual and fast, would recommend 👍🏼
February 23, 2026
Unprompted review
Reply from Clearance & Clean Up Ltd
Hi Debbie,
Thank you for leaving us a 5 star review, we're delighted to hear our team could help you with the collection of your waste.
We have passed your kind words onto both Stephen and Gareth.
Thank you for using Clearance and Clean Up.
Ste & Gaz did a great job clearing all…
Ste & Gaz did a great job clearing all the old kitchen. They swept up after they finished loading. They were very friendly and courteous.
Would recommend them to everyone will use them when I need any rubbish moving again.
February 19, 2026
Unprompted review
Reply from Clearance & Clean Up Ltd
Hi Steven,
Thank you for the 5 star review. It's great to hear our team could help you with your kitchen clearance.
We always try our upmost in every collection to not only clear the waste, but clean up afterwards as well, so to hear we did this means a lot.
Your very nice words have been passed onto Stephen and Gareth, which they really appreciate receiving.
Thank you for choosing us.
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