Clear Crystal Reviews 2,255

TrustScore 4.5 out of 5

4.3

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality of the products, particularly the jewelry and Christmas crackers, noting they offer great value for money. Many people appreciate the quick delivery service and the ease of ordering, often highlighting the beautiful presentation of items. However, some customers were not happy with the quality of certain items, especially gifts received in crackers, describing them as cheap or not matching advertised descriptions. A few people also mentioned issues with incorrect items being sent or free gifts not being received as expected, though customer service often resolved these promptly.

What people talk about most

Product

Reviewers mention positive feedback about product. Many customers are delighted with the quality and beauty... See more

Quality

Customers had positive experiences with quality, often praising the excellent craftsmanship and durability of... See more

Order

Clients share positive opinions on order. Many customers found the ordering process very easy and appreciated... See more

Delivery service

Users describe positive interactions with delivery service. Customers frequently praise the quick and fast... See more

Value for money

Consumers are highly satisfied with the value for money. Many reviewers praise the fantastic prices, good... See more

Based on these reviews

Rated 5 out of 5 stars

Bought lovely bracelet had compliments ordered 2 for presents saw necklace matching ordered to go with one of bracelets then one for myself. By buying staggered I also had free items plus 2 calendars... See more

Rated 5 out of 5 stars

Hi I've bought from this company a few times,mainly for Christmas and anything I've bought was great value for money! My daughter and granddaughter loved the jewellery advent calendars and I loved t... See more

Rated 5 out of 5 stars

Couldn't place my order at first, but an email sent and answered very quickly everything went through. Delivery was in two days, and the quality was excellent as always. Have made purchases in the pas... See more

Rated 5 out of 5 stars

I ORDERED QUITE A FEW ITEMS , ALL RECEIVED WITHIN A FEW DAYS. MY FAMILY, DAUGHTER, STEP DAUGHTERS, GRAND DAAUGHTERS, GREAT GRANDDAUGHTERS & A FEW FRIENDS ALL WERE GIVEN CLEAR CRYSTAL GIFTS ALL GREATLY... See more


Company details


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

2K reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Great customer care

When ordering was given a code for free items with my order.
My order arrived in good time but not the offer , emailed them and received a quick reply with an apology and saying items on the way. 2 days later received the item .
Like their customer care and support will definitely use again

October 15, 2025
Unprompted review
Rated 5 out of 5 stars

Great quality.

Easy to use , great value, huge range,easy site to navigate, outstanding products, very, very good delivery time, just all round excellent quality and value .

August 28, 2025
Rated 5 out of 5 stars

Great value

Simple to place my order and kept informed regarding delivery. The free gifts I received were as lovely as my preferred choice

August 26, 2025
Rated 1 out of 5 stars

I ordered a watch from my grandson

I ordered a watch from my grandson, unfortunately he doesn't like it and I need to return it. I emailed Clear Crystal as per their T&C's 4 times and sent 2 messages on the website, still No response! So disappointed. I've ordered some beautiful jewellery no problem as I never needed to return anything before.

August 21, 2025
Unprompted review
Rated 2 out of 5 stars

Sporadic prices, poor customer experience.

Sporadic prices, "sales" often included overly inflated figures. Jewellery is not silver and sends you green. Emails sent to info are not replied to.

My "free" gift was a metal bangle that could have been mistaken as a craft supply.

Crackers were indeed pretty and half of the items were decent, but for the price I expected a much more quality product. Its no surprise that they are "closing down".

December 17, 2024
Unprompted review
Rated 1 out of 5 stars

Still waiting for refund

I brought a couple of rings but got sizing wrong so sent them back on 21st July but still have not received my refund. I have messaged them four times asking when I might be getting my refund but have heard nothing from them, not even an acknowledgement.

July 21, 2025
Unprompted review
Rated 4 out of 5 stars

Overall not bad

Overall not bad. However, with first purchase there seemed to be free gift of a pen, but when I opened the package it was in complete pieces. Products are very nice though.

August 28, 2025

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