Clear Crystal Reviews 2,255

TrustScore 4.5 out of 5

4.3

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality of the products, particularly the jewelry and Christmas crackers, noting they offer great value for money. Many people appreciate the quick delivery service and the ease of ordering, often highlighting the beautiful presentation of items. However, some customers were not happy with the quality of certain items, especially gifts received in crackers, describing them as cheap or not matching advertised descriptions. A few people also mentioned issues with incorrect items being sent or free gifts not being received as expected, though customer service often resolved these promptly.

What people talk about most

Product

Reviewers mention positive feedback about product. Many customers are delighted with the quality and beauty... See more

Quality

Customers had positive experiences with quality, often praising the excellent craftsmanship and durability of... See more

Order

Clients share positive opinions on order. Many customers found the ordering process very easy and appreciated... See more

Delivery service

Users describe positive interactions with delivery service. Customers frequently praise the quick and fast... See more

Value for money

Consumers are highly satisfied with the value for money. Many reviewers praise the fantastic prices, good... See more

Based on these reviews

Rated 5 out of 5 stars

Bought lovely bracelet had compliments ordered 2 for presents saw necklace matching ordered to go with one of bracelets then one for myself. By buying staggered I also had free items plus 2 calendars... See more

Rated 5 out of 5 stars

Hi I've bought from this company a few times,mainly for Christmas and anything I've bought was great value for money! My daughter and granddaughter loved the jewellery advent calendars and I loved t... See more

Rated 5 out of 5 stars

Couldn't place my order at first, but an email sent and answered very quickly everything went through. Delivery was in two days, and the quality was excellent as always. Have made purchases in the pas... See more

Rated 5 out of 5 stars

I ORDERED QUITE A FEW ITEMS , ALL RECEIVED WITHIN A FEW DAYS. MY FAMILY, DAUGHTER, STEP DAUGHTERS, GRAND DAAUGHTERS, GREAT GRANDDAUGHTERS & A FEW FRIENDS ALL WERE GIVEN CLEAR CRYSTAL GIFTS ALL GREATLY... See more


Company details


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

2K reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Love love love this company ❤️

This company has great service the delivery is very fast the product are honestly stunning i love the free gift they offer as you have no idea what your getting apon delivery the gifts are just as gorgeous as the item you order

August 26, 2025
Rated 1 out of 5 stars

I returned my order upon their…

I returned my order upon their instructions after receiving rubbish goods (not a single crystal item in the order) but have not received my refund. I have sent so many messages asking them to refund my order or to contact me if there is a problem, but have been completely ignored. Shame on you for your awful customer service.

September 1, 2025
Unprompted review
Rated 1 out of 5 stars

Can’t wear earrings

I brought some earrings, they are pretty but I can not put them in . The stem is fixed and can’t work out how to put them in. Send 2 emails which have been ignored. Can not get a refund as no information how to do this. Invoice says to contact customer services , but no reply. Company closing down so guess I’ve got to loss my money as earrings not fit for purpose

August 25, 2025
Rated 1 out of 5 stars

Hello Clear Crystal

Hello Clear Crystal.
I can’t give you honest feedback cos still haven’t received my orders. Since I really don’t know will I get them at all

July 28, 2025
Rated 5 out of 5 stars

Satisfied customer.

I have always loved your crackers.advent calendar and more. Such good value for money, and seeing people faces on receiving these wonderful gifts by a Christmas crackers or advent.

July 28, 2025
Rated 3 out of 5 stars

Expensive

I'm sorry, but I was disappointed! Poor quality of the actual advent calender, flimsy card, the jewellery wasn't that good for an adult, as a kids trinket advent it would be good . Expensive for what it was in my opinion.
I will be gifting it to my Niece rather than my daughter, but it's way over what I would normally spend on her gift!

July 28, 2025

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