Clever Accounts Reviews 760

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 129 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and extensive knowledge, often highlighting individuals who go above and beyond to assist with queries and provide support. The service is frequently described as excellent, with many appreciating the clear communication, quick response times, and the overall ease of dealing with their accounting needs, making complex processes stress-free. Reviewers also value the personalized approach and the proactive support, which gives them peace of mind and allows them to focus on their businesses. However, some customers also noted issues with slow service and communication, with delays in receiving responses or final paperwork, leading to frustration and the need for constant follow-ups. A few other people also felt that the service was not tailored to their specific needs, describing it as sales-driven rather than advisory, and experienced a lack of availability from their assigned accountants.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, consistently praising their professionalism, helpfulness, and... See more

Service

People report positive experiences with service, with many customers expressing satisfaction and recommending... See more

Customer service

Customers consistently note positive experiences with customer service, praising the supportive,... See more

Response time

Reviewers mention positive feedback about response time, with many customers praising the quick and almost... See more

User experience

Clients share positive opinions on user experience, highlighting that systems are straightforward, easy to... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have been with Clever Accounts for a couple of years and Tina has provided fantastic service. She's extremely knowledgeable and attentive and has gone above and beyond whenever I've asked her a fair... See more

Rated 5 out of 5 stars

Suhail Sager has been an absolutely invaluable asset for us. We had originally started our small business with a different accounting firm that was an absolute disaster so we were really skeptical and... See more

Rated 5 out of 5 stars

5-star service from start to finish. They handled my first self-assessment submission and did all the work for me, making the whole process genuinely hassle free. Communication was clear, I was kept u... See more

Rated 5 out of 5 stars

Hamza was very patient with me and helped me get set up with my business account and sorting through all my finances with my tax return. He was extremely knowledgeable about all questions I had and re... See more


Company details

  1. Accounting Firm
  2. Accountant
  3. Bookkeeping Service
  4. Payroll Service
  5. Tax Advisor
  6. Tax Consultant

About Clever Accounts

Written by the company

Clever Accounts accounting services - Refer a Friend

Accountancy service and software perfectly balanced to provide tax-efficient solutions to sole traders, limited companies and landlords.
From £37.50 per month.

  • Get unlimited tax advice that saves
    you time and money.
  • A fixed, no-commitment monthly fee.
  • Completion of your Self Assessment tax return, VAT and Year-End Accounts.
  • Free company formation.
  • Free bank account with £75 cashback.
  • Open banking integration.
  • Payroll processing and payslips.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

760 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 60% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

I used Clever Accounts for my…

I used Clever Accounts for my accounting needs, and I couldn’t be more impressed! My accountant is professional, attentive, and incredibly knowledgeable, making the entire process seamless and stress-free. They took the time to understand my business, offered tailored advice, and ensured everything was handled efficiently and accurately. Their clear communication and proactive approach saved me lots of time. I highly recommend Clever Accounts

July 25, 2025
Unprompted review
Rated 5 out of 5 stars

Great Company

I have been with Clever Accounts for 8 years for both my Company & Personal accounts. They provide superb service at an affordable price. My own accountant, Hasib, Is excellent & provides a very professional service

July 21, 2025
Unprompted review
Rated 5 out of 5 stars

Accounting Service

I have an excellent relationship with my Accountant who is always at the end of the phone if I have a query. Clever Accounts are quick and efficient.

July 14, 2025
Unprompted review
Rated 5 out of 5 stars

Great service and very knowledgeable

I have been with Clever Accounts for a couple of years and Tina has provided fantastic service. She's extremely knowledgeable and attentive and has gone above and beyond whenever I've asked her a fairly involving question. Having a good accountant makes a difference financially, Tina has saved me a lot of money with her advice. I'd thoroughly recommend.

July 9, 2025
Unprompted review
Rated 5 out of 5 stars

Great turnaround

Yes, Charlie has always replied to any questions or concerns I have had. The turnaround has always been quick. It’s always been resolved too.

July 8, 2025
Unprompted review
Rated 5 out of 5 stars

Being sole trader it can be challenging…

Being sole trader it can be challenging doing accounts on your own, but Clever Accounts have been extremely helpful and informative with how everything should be done and managing my accounts. I had a previous company manage my accounts and Clever have shown why they are the better firm.

July 4, 2025
Unprompted review
Rated 5 out of 5 stars

Definitely 5 star rating absolutely…

Definitely 5 star rating absolutely fantastic very helpful and always just a phone call away if you are stuck or have any questions they are always there to help and I would highly recommend them to other people

July 1, 2025
Unprompted review
Rated 2 out of 5 stars

I have been with clever accounts for 2…

I have been with clever accounts for 2 years now. Every time I email them it feels like I have to chase them. I can't expect them to fill out and complete what they say. It's such a constant hassle that you might as well do it yourself. They screwed up a few times and left my accounts in disarray. It also feels impossible to complain or chase.

I only mainly used them for yearlies but they cost me thousands of pounds. Definitely not worth what I'm paying them. Their responses usually take 3-4 days, sometimes even a week. Sometimes they will say things but weeks go by without an action until you have to chase again.

June 30, 2025
Unprompted review
Clever Accounts logo

Reply from Clever Accounts

Hi Andrei,

Thank you for your honest review and we're very sorry to hear of the issues you have experienced and believe you are currently in contact with one of our managers to address these matters.
If however you have any further concerns please don't hesitate to get in touch!

Kind Regards,
The Clever Accounts Team

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