Clever Accounts Reviews 760

TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 129 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and extensive knowledge, often highlighting individuals who go above and beyond to assist with queries and provide support. The service is frequently described as excellent, with many appreciating the clear communication, quick response times, and the overall ease of dealing with their accounting needs, making complex processes stress-free. Reviewers also value the personalized approach and the proactive support, which gives them peace of mind and allows them to focus on their businesses. However, some customers also noted issues with slow service and communication, with delays in receiving responses or final paperwork, leading to frustration and the need for constant follow-ups. A few other people also felt that the service was not tailored to their specific needs, describing it as sales-driven rather than advisory, and experienced a lack of availability from their assigned accountants.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, consistently praising their professionalism, helpfulness, and... See more

Service

People report positive experiences with service, with many customers expressing satisfaction and recommending... See more

Customer service

Customers consistently note positive experiences with customer service, praising the supportive,... See more

Response time

Reviewers mention positive feedback about response time, with many customers praising the quick and almost... See more

User experience

Clients share positive opinions on user experience, highlighting that systems are straightforward, easy to... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have been with Clever Accounts for a couple of years and Tina has provided fantastic service. She's extremely knowledgeable and attentive and has gone above and beyond whenever I've asked her a fair... See more

Rated 5 out of 5 stars

Suhail Sager has been an absolutely invaluable asset for us. We had originally started our small business with a different accounting firm that was an absolute disaster so we were really skeptical and... See more

Rated 5 out of 5 stars

5-star service from start to finish. They handled my first self-assessment submission and did all the work for me, making the whole process genuinely hassle free. Communication was clear, I was kept u... See more

Rated 5 out of 5 stars

Hamza was very patient with me and helped me get set up with my business account and sorting through all my finances with my tax return. He was extremely knowledgeable about all questions I had and re... See more


Company details

  1. Accounting Firm
  2. Accountant
  3. Bookkeeping Service
  4. Payroll Service
  5. Tax Advisor
  6. Tax Consultant

About Clever Accounts

Written by the company

Clever Accounts accounting services - Refer a Friend

Accountancy service and software perfectly balanced to provide tax-efficient solutions to sole traders, limited companies and landlords.
From £37.50 per month.

  • Get unlimited tax advice that saves
    you time and money.
  • A fixed, no-commitment monthly fee.
  • Completion of your Self Assessment tax return, VAT and Year-End Accounts.
  • Free company formation.
  • Free bank account with £75 cashback.
  • Open banking integration.
  • Payroll processing and payslips.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

760 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 60% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Everything is taken care of including…

Everything is taken care of including HMRC, just upload your receipts and invoices paid and they take care of the rest, link you bank account with them and they will match receipts to transactions. Its a 1 stop shop. No stress no worries

June 19, 2025
Unprompted review
Rated 5 out of 5 stars

Business reviews

I have never had any problems the clever Accounts, always there to help, if they can . So I thank them 100% that I have never had any problem with my business. I've been with clever Accounts now 3 years , and only getting strong year by year with all there help. Thank you again Clever Accounts

June 19, 2025
Unprompted review
Rated 4 out of 5 stars

Accounting made simple!

Accounting made simple! Portal easy to use and always quick to asnwer queries and keep my tax records up to date. Trouble free and pain free!

June 19, 2025
Unprompted review
Rated 5 out of 5 stars

Efficient

Clever Accounts have been efficient, reliable, and affordable. They’ve made managing our company finances straightforward and stress-free. Highly recommend their service.

June 19, 2025
Unprompted review
Rated 5 out of 5 stars

Thanks Tina for all your help and continued support

I have been with Clever Accounts for several years now and this has all been new to me. Tina has been my main accountant and has been extremely helpful and patient in answering all my queries no matter how big or small or how silly they sounded. It is a pleasure having her as my accountant and I highly recommend her to anyone wishing to sign up with Clever Accounts.

June 11, 2025
Unprompted review
Rated 1 out of 5 stars

Another vat penalty point because of…

Another vat penalty point because of this company. Honestly don’t bother, they clean up their act for abit and then slip back into old habits.

June 9, 2025
Unprompted review
Clever Accounts logo

Reply from Clever Accounts

Hi,
Thank you for your review. We're very sorry to hear about your concerns and believe you have recently been in conversation with one of our managers to clarify the issues with your account. However if you do have any further concerns please don't hesitate to get in touch ad we will be happy to assist.
Kind regards,
The Clever Accounts Team

Rated 5 out of 5 stars

Great service

Great service - I’ve had the same accountant for a few years now who knows my business and always responds to queries helpfully and promptly.

June 6, 2025
Unprompted review
Rated 4 out of 5 stars

Thank you Suhail for the filling the…

Thank you Suhail for the filling the accounts. It was all new for me and Suhail had the patience to bear with me (delays due to travel, classifying transactions etc.) and make it as painless as possible. The filing got delayed a bit which is on me.
I recommend Suhails services to anyone who runs a startup like me.

May 27, 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look