Clickcarservicing Reviews 364

TrustScore 3.5 out of 5

3.6

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Rated 1 out of 5 stars

Had my car serviced by this company, three months later found out the mechanic hadn’t put the oil filter back on properly, it’s cost me 644 pounds to fix the problems, incompetent work! now you can’t... See more

Rated 5 out of 5 stars

Cannot rate this service highly enough! Busy day at work today and David my technician was fantastic! He kept me informed prior to my appointment, showed up exactly on time and got the job done quickl... See more

Rated 5 out of 5 stars

A return visit from David today to carry out a small job picked up on my full service carried out a few weeks ago. Honestly can't fault David or the company at all, was kept well informed, communicati... See more

Rated 5 out of 5 stars

Liam came to service my car this morning, he called the night before to advise the time he will be coming. Arrived slightly earlier than expected which helped with my work schedule. Completed the work... See more

Company details

  1. Car Service

Written by the company

National Car Repair, Servicing & MOT... at your doorstep. How does it work? Simply tell us which service or repair you need and we’ll get a qualified technician to your door. Your expert technician will come to whichever address suits you best, at the date and time of your choice. No need to go to the garage – just sit back, grab a drink, and enjoy your favourite show


Contact info

3.6

Average

TrustScore 3.5 out of 5

364 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Great service!

Liam arrived on time and was bright and bubbly. He got on straight away and informed me of everything that he did. Will definitely use this service again when needed and will recommend!

July 25, 2023
Unprompted review
Rated 4 out of 5 stars

Liam - ClickCarService

My experience with ClickCarServicing has been really positive and straightforward.
Very little hassle, the booking process was simple and the service I received was convenient and efficient coming to my home.
Liam was very friendly, professional and efficient in giving my car a full service.

The only thing that I would say could be improved is the payment system in providing a confirmation / receipt of payment when paying before the service is carried out.

CCS do offer a discount if you pay before the service, which is a nice touch.

July 24, 2023
Unprompted review
Rated 1 out of 5 stars

Avoid this place at all costs

Avoid this place at all costs. I booked a Full Service and a free Summer health check to be carried out in the morning. However, the technician didn't arrive until 15:40 and left at 16:19. I don't believe they did much more than simply replacing the oil and filter, even though the Full Service is supposed to include 40 checks, and the Summer health check should cover 25 points. What's more frustrating is that I've been asking for reports for four days in a row, and they keep telling me I'll receive them the same day, but I still haven't received anything. Their repeated false promises and lack of follow-through are incredibly unprofessional and unacceptable. I even asked for a refund, but they are blatantly ignoring me. This level of service is completely unacceptable.

July 12, 2023
Unprompted review
Rated 5 out of 5 stars

Great service

Daniel was very helpful and polite. Kept in touch to let me know what time he would be arriving. I would definitely recommend and be using again myself. Thank you 😊

July 19, 2023
Unprompted review
Rated 5 out of 5 stars

Darren

Great job it's the second time I have used clickcarservicing and I have recommended them to a few people and most certainly use them again

July 19, 2023
Unprompted review
Rated 5 out of 5 stars

Daniel was brilliant

Daniel was brilliant. On time and straight to work with no fuss whatsoever.

Gave good advice after finishing the work and was extremely personable too.

Highly recommended.

July 17, 2023
Unprompted review
Rated 1 out of 5 stars

Very unhappy and still waiting for a refund

Very unhappy with the service provided. I am due a refund and was advised it had been processed. However no sign of the refund and after chasing for over a month, communication from Duncan has now stopped. Very disappointing and extremely poor customer service. I will continue to chase for the money I am owed.

July 17, 2023
Unprompted review
Clickcarservicing logo

Reply from Clickcarservicing

Good morning, I am sorry for the delay you experienced. I have checked with accounts and I understand this is all resolved now however?

Rated 5 out of 5 stars

Review for Darren

I had Darren as my technician today, he was honest and very helpful and fast and did a thorough job, very great full. He is the only technician I will have in the future.

July 17, 2023
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service, was initially late but had forewarned me of this by communicating during the day and well before the allotted time.

Completed the service in the time stated and was really helpful, pleasant and considerate.

July 13, 2023
Unprompted review
Rated 5 out of 5 stars

Quick, simple and good comms

Josh's communication was great! From letting me know he was due to arrive early to walking me round and explaining the work needed for my car to pass my MOT. I felt he was genuine and have confidence in the service he carried out for me. I have a follow-up appointment to carry out the needed work which was booked there and then too. I felt the prices were genuine and reasonable.

July 12, 2023
Unprompted review
Rated 5 out of 5 stars

I had a great experience with this…

I had a great experience with this company. From the moment Darren arrived, he was friendly and knowledgeable and kept me updated every step of the way with the necessary repairs. I would recommend this company to anyone thinking about using them.

July 11, 2023
Unprompted review

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