Overall waiting time was great, and they did so well to support myself and my son throughout his assessment and his diagnosis. They done very well in understanding him, and i couldn't of asked... See more
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Review summary
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A fantastic weight off my shoulders to start with. A brilliant, knowledgable, professional, caring, articulate and wonderful specialist clinical. She was brilliant. The comprehensive report was fantas... See more
I was very nervous at first but it was a very comfortable session, Adil was very understanding and informative on how I feel. This really helped me understand myself further now I have a clearer mind... See more
Clinical Partners were amazing with my daughter from start to finish. Multiple video appointments, staff were incredibly professional. The wait time for an ASD assessment was 5.5 months at that point... See more
Company details
Written by the company
We are one of the UK’s leading providers of mental health services who work both privately and with the NHS to help people and families experiencing mental and emotional difficulties to get better. Through in-person and remote appointments, we connect thousands of patients with senior clinicians for a range of mental health difficulties including autism, ADHD, anxiety, and depression. Mental health affects us all. Whatever your challenge, we're here for you.
Contact info
11-12 Lister House, W1G 9ST, London, United Kingdom
- 0203 326 9160
- help@clinical-partners.co.uk
- clinical-partners.co.uk
4.6
Excellent
10K reviews
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Very quick and reliable service
August 18, 2026
I found clinical partners very…
I found clinical partners very professional and the clinician who done my daughters assessment really helped her through and made her feel comfortable, I have found my experience with them amazing and very professional
August 3, 2026
Really helpful
Helped me to understand myself a bit better and to be kinder to myself following my diagnosis.
August 15, 2026
We had a really positive experience…
We had a really positive experience with Clinical Partners for my son’s ADHD assessment. The whole process was handled professionally and sensitively, and I felt that my concerns and the information I provided about my son were genuinely listened to and taken into account.
The clinician was understanding and thorough, and everything was explained clearly. The final report was extremely detailed and gave us a much better understanding of my son’s needs and the difficulties he experiences, along with helpful recommendations for supporting him going forward.
I was also incredibly impressed with the turnaround time for the final report — it was exceptionally fast, particularly considering how thorough and detailed the report was.
After a long journey trying to understand my son’s needs, having his difficulties properly recognised and understood has been incredibly valuable. I’m very grateful for the care taken throughout the whole process and would happily recommend Clinical Partners to other families.
August 17, 2026
We were made to feel like we matter
We were made to feel like we matter, very understanding. The conversation was very casual which I liked and they reflected on other cases for references which helped a lot. We also got the outcome at the end of the call so no waiting around which was excellent. Great zoom meeting!
August 8, 2026
Speedy ADHD
I was referred to Clinical Partners for my ADHD assessment and found the whole process thorough and speedy. I spoke to several people on email(Luke, Sharon and Taofee and they were polite and friendly and answered all my questions completely and were so helpful. Lisa did my assessment and she was also great and I felt understood.
August 13, 2026
Everyone was lovely to talk to
Everyone was lovely to talk to , the lady doing assessment was amazing and explained things to my son if he didn't understand.
August 17, 2026
Excellent clinician
Excellent clinician, super fast appointment, diagnosis and report.
Very informative, i’m now finally on my way to learning coping strategies to improve my life.
August 17, 2026
Great from start to finish staff was…
Great from start to finish staff was really helpful and friendly felt at ease talking to them as I have bad anxiety the response time was also great onky wanted 9 months great service would highly recommend thankyou guys
August 17, 2026
Everything was explained and very…
Everything was explained and very helpful from start to finish .
August 14, 2026
The staff are very friendly and the…
The staff are very friendly and the response time is quick. The service overall is excellent.
August 17, 2026
Speedy and dilligent
They were very diligent and quick getting me booked for appointments and sending over my documents. Samson was also very kind
August 17, 2026
All the clinicians was amazing so…
All the clinicians was amazing so helpful and understanding and always happy to listen if needed to ask questions, the time from referral to having two diagnoses in matter of months is amazing has I didn’t know about right to choose clinical partners and been fighting with nhs ped and other doctors school to help for 12 years and nothing and in matter of months they are amazing I would recommend to anyone
August 17, 2026
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Very hard work
When I eventually got to see an assessor it was good. However it took a lot of perseverence and several complaints about lack of communication to get there. The paperwork seemed endless and I had several triages and it was a really stressful process with complex and confusing forms - my ‘informant’ said the same. So sadly a thumbs down from me.
August 17, 2026
Reply from Clinical Partners
Thank you for taking the time to share your feedback. We are pleased to hear that your assessment experience was positive once you were able to see an assessor. However, we are very sorry to learn about the difficulties you experienced beforehand, including the delays, communication issues, multiple triages, and the complexity of the paperwork.
We appreciate how frustrating and stressful this must have been for both you and your informant. Your comments have been shared with the team as we continually review our processes and look for ways to improve communication and make the pathway easier to navigate.
Thank you again for your feedback. It helps us identify where improvements are needed and improve the experience for others using the service.
Kind Regards
The patient Experience Team
Bekky the mental health nurse was…
Bekky the mental health nurse was lovely. She explained everything to my daughter. Great service.
August 17, 2026
Great experience so far!!
Very well explained, agents happy to stay and explain and answer questions where possible.
August 13, 2026
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