Id always recommend this place, only problem I've had is receiving the incorrect item which was amended in the same week. I also ordered yesterday around 1700hrs and it was delivered today. Outstandin... See more
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got sent the wrong vapes and neither of them work. been trying to get in contact for a month now and nothing has been done. they’ve emailed back once asking what my issue is and every time i tell them... See more
What a fantastic company. My orders always arrive within a day or two. I had an issue with one of my vapes not working properly. I contacted cloud kings and not only did they respond quickly, they res... See more
Company replied
Absolutely brilliant. Easy to order, and a fantastic selection of flavours and types. Best of all, next day delivery at no extra cost. This is fantastic! Great customer service as every detail is se... See more
Company replied
Company details
Written by the company
We are one of the leading suppliers of Disposable Vapes. At the heart of our business, Customer satisfaction is our number one focus.
Contact info
20-22 wenlock road rd , N17 GU, London , United Kingdom
- Info@cloudkings.co.uk
- cloudkings.co.uk
4.4
Excellent
156 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
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Excellent service clear precise and…
Excellent service clear precise and fast delivery
September 8, 2024
Reply from Cloudkings
Thanks for the 5 ⭐️ review Diane :) we really appreciate it!!
Reply from Cloudkings
Thanks for the 5 ⭐️ review Simon :) we really appreciate it!!
Reply from Cloudkings
Thanks for the 5 ⭐️ review Paul :) we really appreciate it!!
Reply from Cloudkings
Thanks for the 5 ⭐️ review Andrea :) we really appreciate it!!
Fantastic company
Great communication questions and very quick delivery recommended anyone to use them.
September 2, 2024
Reply from Cloudkings
Thanks for the 5 ⭐️ review Paul :) we really appreciate it!!
Informed of postage and delivery
Informed of postage and delivery. Arrived in good time. Perfectly packaged. Great product. Would order again.
August 15, 2024
Unprompted review
Reply from Cloudkings
Thanks for the 5 ⭐️ review Deb :) we really appreciate it!!
Great Variety and Products
Great products, lots of variety, don't order the next day on a Sunday it doesn't get delivered till Wednesday so not worth it.
July 21, 2024
Reply from Cloudkings
Hi Sarah, firstly thanks for review, could you kindly give me your order number please so I can look into this further for you, all our orders are sent out Tracked 24 if ordered before 4pm and if an order is placed on a weekend then it’s processed on the next working day which will be on a Monday, when we dispatch an order it’s pretty much out of our hands for delivery, all we can do is make sure the items are dispatched then it’s down to Royal Mail, Royal Mail advise to allow up to 72 hours for Tracked 24 during busy periods, I would say 95% of the time Tracked 24 will get there next day but unfortunately problems can arise with the delivery service that is out of our hands.
Best vape store I’ve found
Best vape store I’ve found. Absolutely amazing flavour range and free next day delivery when spending £20. You can’t ask for more than that. Excellent customer service too!
August 5, 2024
Unprompted review
Reply from Cloudkings
Thanks for the 5 ⭐️ review Kelly :) hope to see you again soon!
Great delivery time and great products
July 15, 2024
Reply from Cloudkings
Hi Liam :) Thankyou for the 5 stars ⭐️ we hope to see you again soon
Reply from Cloudkings
Hi Jason thanks for the 5 ⭐️ we really appreciate it! :)
Reply from Cloudkings
Thanks Sharon :) it’s much appreciated!! Hope to see you again soon
Reply from Cloudkings
Hi Rhys,
I’ve tried to locate an order under your name but cannot find any.
Please reach out to us at info@cloudkings.co.uk so we can address this immediately.
Thank you for bringing this to our attention.
Best Regards,
Cloudkings
UPDATE: I have located your order through the email address provided and it seems you have ordered yesterday and is due to getting delivered today, I would appreciate it if you could update your review and next time if there is an issue like this contact us first.
UPDATE: your order was Successfully Delivered on 03-08-2024 24 hours after you made the order, i would appreciate if you could amend your review! thanks
Great website with great prices and perks!!
I only came across this website yesterday as the disposable vape I usually buy was out of stock from another website. I'm so happy I ordered from cloud kings!!! They had the exact vape in the flavour I wanted ( Hayati Pro Ultra 15000 Puffs Disposable Vape in Grape gummy bear/strawberry gummy bear) They are very reasonably priced (£12.99) and the fact I only need to spend £20 or more to get free next day tracked delivery is fantastic!!! Another great perk is the loyalty points you can earn from your purchases. These points will soon add up and can go towards money off future orders. I even got 10% off my first order by signing up to their mailing list!!! Very happy customer indeed and will definitely be buying from cloud kings again! I highly recommend them, you won't be disappointed buying from them. Thank you Cloud Kings!! 💨💨💨
July 20, 2024
Unprompted review
Reply from Cloudkings
Thankyou for the lovely review!!! We really appreciate it and hope to see you back soon :)
I bought a tornado pink lemonade and it…
I bought a tornado pink lemonade and it got burnt after 2 days i spent £12.98 on it!!!
June 6, 2024
Unprompted review
Reply from Cloudkings
Hi faith sorry to hear this could you email us at info@cloudkings.co.uk so I can rectify this issue for you please :)
Reply from Cloudkings
Appreciate the review Victoria 😊
Best customer service I’ve received, wouldn’t shop anywhere else
Brilliant website, I’ve used these many times and always had a great experience. My latest purchase was incorrect but I contacted them on the website and they replaced my order no questions asked and received it the next day, very impressed. I wouldn’t shop anywhere else for my vapes, customer service is next level
May 8, 2024
Unprompted review
Reply from Cloudkings
Thanks for the review Danielle! 😊
Used a good few times now
Used a good few times now, really quick and great customer service, would definitely recommend
April 20, 2024
Unprompted review
Reply from Cloudkings
Hi rob thanks for the review we really appreciate it :)
There quick delivery and good prices…
There quick delivery and good prices some of the vapes r brilliant others not so good but you get that with vapes the only negative I'd say is that I emailed them about a recent purchase and the vape ran out far too quick before it stated in the little screen and they never replied haven't replied to any email that I sent about it
Have since sorted the issue out so thank you will deffo be back for more :-)
March 31, 2024
Unprompted review
Reply from Cloudkings
Hi Stephen thanks for the review, I’ve tried searching for your email and could not find anything with your name, please can you contact us at info@cloudkings.co.uk and I will make sure we can rectify the issue and in regards to the postage situation it’s free delivery on orders over £20.
quick shipping ,excellent…
quick shipping ,excellent products.really happy with service
November 17, 2023
Unprompted review
Reply from Cloudkings
Hey donatas! Thankyou for the kind review we really appreciate it :) we hope to see you back again soon
Very happy a great service and fast…
Very happy a great service and fast delivery
March 1, 2024
Unprompted review
Reply from Cloudkings
Thanks for the 5 star review sam :) you are a valued customer with us and we are glad to see you are satisfied with the service!
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