ClouDNS Reviews 

169
•
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

I have been using CloudDNS for 10 years now, with over 20 domains gone through the hosting. All control is available to you, unlike greedy companies that charge to add a record and refuse to transfer... See more

Rated 5 out of 5 stars

Great support 24x7 . They solve the problem instantly . I didn't have any problem in their service . I had problem in paying .they solved it immediately

Rated 5 out of 5 stars

We needed to find a new DNS provider in the EU region which is GDPR and ISO27001 compliant. CloudDNS is much more than that as their DNS service is stable, fast, easy to manage and supports secondar... See more

Company details

  1. DNS Provider
  2. also in
  3. Email Service Provider
  4. Web Hosting Company

Written by the company

ClouDNS provides fast and secure DNS hosting for over 950,000 domain names. We operate our own Anycast DNS network with 50+ data centers on six continents. Try our professional DNS hosting control panel for free and check how we can improve your domain name speed and first-page loading.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

169 reviews

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4.7

All reviews

(169)

30 reviews in the last 12 months

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Rated 5 out of 5 stars

Great anycast DNS hosting

I use ClouDNS for hosting DNS records of multiple domains of myself and clients. The technical side is great, but maybe not that easy to start with if your new to DNS. But if you have some technical background, you'll enjoy it. They invested in technical support as well, fast and great answers to my technical questions via chat. The price is quite low, but nevertheless they do a great job without compromise.

February 27, 2021
Unprompted review
Rated 5 out of 5 stars

Great DNS service

Great DNS service, with great support - I use cloudns fully for all dns in our hosting company for all clients. And it works perfectly, since day 1 without any downtime or problem at all.

Support is very quick and very competent, and if there is something special they cannot handle they they create a ticket for you with your requirements to the correct department, you cannot ask for better service than that.

Only thing that could be better, would be the whmcs module. That needs an update, possibly with templates and such.

February 26, 2021
Unprompted review
Rated 5 out of 5 stars

Fantastic, affordable services with a friendly and knowledgeable support team!

I manage a fairly large number of domains, and therefore require a powerful, yet easy-to-use DNS provider!

ClouDNS has not disappointed! For what you get, their prices are very reasonable, and I haven't come across a feature that I've needed which hasn't been available.

Their recent additions, especially the Reseller Panel, are absolutely fantastic. We can provide our clients with top-notch, enterprise-grade DNS services under our brand, without having to maintain the network ourselves (something which we previously did via a PowerDNS cluster, and not something that we plan to do again now we have ClouDNS)!

On top of that, their support team is extremely knowledgeable, friendly and quick to respond to messages. I have only had to contact them on a couple of occasions, and each time my issue was resolved in minutes.

I cannot recommend ClouDNS highly enough, and will be using their services for long to come! Thank you, team!

February 16, 2021
Unprompted review
Rated 5 out of 5 stars

Great company

Great company, never had any issue. Contacted support once and got help immediately from a very professional person.

February 13, 2021
Unprompted review
Rated 5 out of 5 stars

Fully satisfied

I write from Italy, Rome. I have to thank you for the impeccable service regarding dns names. Never had a problem or a disservice. Ip address propagation is fast in my country. The method for automatic updating is also excellent. You don't need applications but a simple script does the job. Today I could not log in to change some parameters and chat assistance that I contacted without waiting, in the person of Gabriela whom I thank, allowed me to brilliantly solve the problem. Very good. Livio

February 7, 2021
Unprompted review
Rated 5 out of 5 stars

Most responsive DNS provider

ClouDNS has been my DNS Provider for a really long time. I was frustrated waiting for the DNS propagation delay with my domain registrar and I have not regretted the decision ever.
You will find the live chat quick and knowledgable (as I did today). In addition, you will also benefit from a top notch provider. As and when new standards evolve, I have found their servers receiving the updates. If you need a record, they have a mechanism in place to register the same.

February 6, 2021
Unprompted review
Rated 1 out of 5 stars

Poor support and service does not work

Attempted to switch our DNS servers over to CloudDNS. Told support several times before moving over that their servers were not properly responding to DNS requests. Support was very clear that it was because I hadn't updated the NS records. So I trusted them and pulled the trigger. Moved over the name server and all websites went down. Support said they had escalated the issue to 'admins' and after 24 hours of downtime and no response, we pulled the plug on the service.

In short: service doesn't work and support is useless. Do not use this company.

January 31, 2021
Unprompted review
ClouDNS logo

Reply from ClouDNS

Hello! We are sorry to hear about your problem and that our support did not resolve it in a timely manner. Please contact us to discuss some type of compensation!

Rated 5 out of 5 stars

Excellent

I decided to try this company for a DNS provider rather than relying on local DNS configuration on a new web server in a single location for redundancy purposes. I have been with them a few months and have not only had fast and friendly technical assistance when needed but find the actual interface really easy to use.

Updated and new records propagate extremely quickly and is just a nice experience all around. They are currently managing nearly 500 DNS zones for our clients and haven't had a problem or outage yet. Also loads of knowledge base articles to assist where more complex thinks like setting up PHP scripts to backup master zones and connecting via API accounts.

It is a shame the person below me (Marian Preda) obviously doesn't know any better and has ruined what would be a perfect rating so far.

Keep up the good work folks.

May 12, 2020
Unprompted review

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