Roger quickly responded to my initial enquiry, then turned up on the dot for the survey. He gave us a price which we accepted, then booked a fitting date that suited us well. The fitting team also arr... See more
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See what reviewers are saying
We had one side of a large double glazed conservatory window broken. We had asked two other companies to quote and were still waiting 2 weeks later. Cloudy2Clear came and gave us a quote on the spot... See more
Easy to book assessment, and quote given immediately. Fitting arranged within a couple of weeks, and 3 replacement glass windows fitted in less than an hour. Appointments all on time, staff courteous... See more
Company replied
Everyone we interacted with; bookings, payments and fitters; was polite, curtious and efficient. There were a couple of accidental breakages but new panes were ordered and fitted quickly and with no... See more
Company replied
Company details
- Window Supplier
- Double Glazing Installer
- Glass Repair Service
- Locks Supplier
- Window Installation Service
- Window Treatment Store
Written by the company
We repair the glass panels in double glazing; just the glass! This saves you time and energy. What is a failed double glazed unit? A failed double glazed unit is when condensation exists between the panes of glass. We also replace damaged or broken units, as well as locks, handles and hinges.
Contact info
Unit 30, Old Mill Industrial Estate, PR5 6SY, Preston, United Kingdom
- 08006121118
4.6
Excellent
70 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 97% of negative reviews
Typically replies within 48 hours
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Cloudy2Clear are brilliant !
Cloudy2Clear are brilliant !
Came to measure on time as promised, gave me an installation date, the installer was amazing, highly recommend their service, thank you !
Will definitely recommend and use them again !
October 31, 2024
Unprompted review
Reply from Cloudy2Clear Windows - Lancaster (MM)
Thank you for your review.
Reply from Cloudy2Clear Windows - Lancaster (MM)
Thank you for your review.
Misleading advertising
Misleading advertising, they imply they cover South Lakes (Cumbria), yet they will not work in Grange Over Sands. A location in the middle of the region. Bizarre?
September 2, 2024
Unprompted review
Reply from Cloudy2Clear Windows - Lancaster (MM)
Thank you for your review.
Excellent workmanship
Excellent workmanship. Slight difficulty in getting callback when I wanted to make full payment.
June 5, 2024
Reply from Cloudy2Clear Windows - Lancaster (MM)
Thank you for your review.
Really good experience.
Easy to book assessment, and quote given immediately. Fitting arranged within a couple of weeks, and 3 replacement glass windows fitted in less than an hour. Appointments all on time, staff courteous and friendly, and to top it all, a very reasonable price. Would highly recommend!
June 14, 2024
Reply from Cloudy2Clear Windows - Lancaster (MM)
Thank you for your review.
Reply from Cloudy2Clear Windows - Lancaster (MM)
Thank you for your review.
inaccurate measurements
The man who came to measure the windows took incorrect measurements. On the day of fitting we were told the fitter would be here early morning but I had to ring up at 11.00 to find out where he was. I got through to a central office who could not connect me to the local branch. When the fitter did arrive the window panes didn’t fit. He took further measurements and gave me a new date for fitting.
When it came time to pay, once again it was impossible to connect to the Lancaster branch and it took a further 24 hours to get through to someone to make my payment.
April 25, 2024
Reply from Cloudy2Clear Windows - Lancaster (MM)
Thank you for your review.
Very smooth and efficient replacement
Very smooth and efficient replacement - all done in less than 1 hour - well worth the money!
October 9, 2023
Reply from Cloudy2Clear Windows - Lancaster (MM)
Thank you for your review.
Excellent service once I met my fitter
Excellent service from the window fitters. Good communication when they would be coming.
Once Roger came to measure, the service went very well however prior to this trying to get an initial estimate via the head office was very frustrating.
August 9, 2023
Reply from Cloudy2Clear Windows - Lancaster (MM)
Thank you for your review.
Excellent product
The windows when they arrived were very good, quickly done without any mess. It did however take over 2 months to get a quote and 8 weeks for the work to be done after we had agreed to go ahead. We weren't in any rush and they do look great now they are done
August 8, 2023
Reply from Cloudy2Clear Windows - Lancaster (MM)
Thank you for your review.
Roger and Ant provided an excellent…
Roger and Ant provided an excellent service. Roger had replaced a number of windows for me in a previous house so I got in touch when I needed a new double glazed unit at my current property.
July 26, 2023
Unprompted review
Reply from Cloudy2Clear Windows - Lancaster (MM)
Thank you for your review.
Friendly helpful service
Friendly helpful service, responsive and reliable
August 6, 2023
Unprompted review
Reply from Cloudy2Clear Windows - Lancaster (MM)
Thank you for your review.
Great service and a quality product 5*
May 25, 2023
Unprompted review
Reply from Cloudy2Clear Windows - Lancaster (MM)
Thank you for your review.
The whole experience was handled very…
The whole experience was handled very professionally. Roger communicated well, and him and his team completed the installation of the units efficiently snd tidily. Thank you.
July 6, 2023
Reply from Cloudy2Clear Windows - Lancaster (MM)
Thank you for your review.
A good job done efficiently
Both workmen were courteous, friendly and worked efficiently. We were very pleased with the result and would recommend Cloudy2Clear to anyone who require replacement glass window panels
July 1, 2023
Reply from Cloudy2Clear Windows - Lancaster (MM)
Thank you for your review.
Friendly and efficient service.
June 29, 2023
Reply from Cloudy2Clear Windows - Lancaster (MM)
Thank you for your review.
Reply from Cloudy2Clear Windows - Lancaster (MM)
Thank you for your review.
Tidy and efficient workmanship
After a slight delay getting a quote the work was quickly scheduled and completed satisfactorily. Staff were pleasant and tidy in their work.
June 7, 2023
Reply from Cloudy2Clear Windows - Lancaster (MM)
Thank you for your review.
Superb Service
Can not find any fault with this company and will definitely use again. Kept all promises and with a 25 year guarantee on the product you get peace of mind
April 4, 2023
Unprompted review
Reply from Cloudy2Clear Windows - Lancaster (MM)
Thank you for your review.
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