Roger quickly responded to my initial enquiry, then turned up on the dot for the survey. He gave us a price which we accepted, then booked a fitting date that suited us well. The fitting team also arr... See more
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We had one side of a large double glazed conservatory window broken. We had asked two other companies to quote and were still waiting 2 weeks later. Cloudy2Clear came and gave us a quote on the spot... See more
Easy to book assessment, and quote given immediately. Fitting arranged within a couple of weeks, and 3 replacement glass windows fitted in less than an hour. Appointments all on time, staff courteous... See more
Company replied
Everyone we interacted with; bookings, payments and fitters; was polite, curtious and efficient. There were a couple of accidental breakages but new panes were ordered and fitted quickly and with no... See more
Company replied
Company details
- Window Supplier
- Double Glazing Installer
- Glass Repair Service
- Locks Supplier
- Window Installation Service
- Window Treatment Store
Written by the company
We repair the glass panels in double glazing; just the glass! This saves you time and energy. What is a failed double glazed unit? A failed double glazed unit is when condensation exists between the panes of glass. We also replace damaged or broken units, as well as locks, handles and hinges.
Contact info
Unit 30, Old Mill Industrial Estate, PR5 6SY, Preston, United Kingdom
- 08006121118
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 97% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
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Superb service from start to finish
Superb service from start to finish. First chap who came to measure up, and then the two fitters, couldn't have been more efficient or more pleasant. Good value for money, too.
David

Reply from Cloudy2Clear Windows - Lancaster (MM)
Good
Careful quick cleaned up afterwards pleasant to deal with cheaper than other quotes

Reply from Cloudy2Clear Windows - Lancaster (MM)
Very friendly company
Very friendly company. Came to assess when they said they would, very pleasant chap, explained everything to me, gave me quote and arranged a fitting day to suit me. Again first class service, rang to say he was on his way, very tidy again very pleasant, cleaned up any mess and removed the old glass for me. Will 100% use again when i need to

Reply from Cloudy2Clear Windows - Lancaster (MM)
Excellent service
Needed a replacement double-glazed window unit in an existing, sound, wooden frame - all the normal outfits would only offer replacement of the whole window, in uPVC.
Fortunately, we were tipped-off about Cloudy2Clear, who have branches nationwide - ours was at Lancaster. They were happy to come to our house and quote for this small job, and their service was first class from start to finish - and at a very reasonable price.
Communication with the client was excellent; the two glaziers turned up on time and did the job quickly. They were polite and friendly, and cleared up all the mess. The work comes with a 25 year guarantee.
Thoroughly recommended.
Truly professional service
Truly professional service, from survey to delivery. good communications and helpful polite installation team.
new windows, great service
Just had our new windows fitted by the Lancaster team.
Great service, fair prices and great customer service.
Would definitely recommend to others
A totally trouble-free experience, thank you
Roger quickly responded to my initial enquiry, then turned up on the dot for the survey. He gave us a price which we accepted, then booked a fitting date that suited us well. The fitting team also arrived exactly as promised, were careful to put on overshoes and lay protection on the carpet. They were very courteous, worked quickly and it was a totally trouble-free and pleasant experience AND we now have clear windows again!
Easy to contact and organise.
Easy to contact and organise.
Quick and efficient
Neat job, and tidy up afterwards
Very polite
Very polite, friendly . Left no mess . Apart from a new window you would never have known anyone had been in the house. Thanks
Replaced 2 x large patio door windows.…
Replaced 2 x large patio door windows...Total experience from initial contact, job assessment and job completion excellent. Friendly and helpful men completed job within a week. Price for job seemed a littlle more than expected though given the time frame from start to finish price acceptable - (£520).
Great service, would recommend
From measuring to installation a very positive experience. Helpful, punctual, friendly, tidy and wouldn't hesitate to use them again.
Broken conservatory window
We had one side of a large double glazed conservatory window broken. We had asked two other companies to quote and were still waiting 2 weeks later. Cloudy2Clear came and gave us a quote on the spot which we accepted with 2-3 weeks for manufacture. We were going on holiday and they got the unit early, came and fitted it, all done in a week.
Everyone involved was polite, helpful and efficient. Highly recommended.
Really professional
Really professional, reliable and courteous service. And we now have a window we can see through
Speedy
Both the estimate and the installation of new double glazing were speedy and efficient. The cost very reasonable.
Efficient service and pleasant people
The service was efficient and the people really pleasant. I'm very happy with the finished work.
Prompt and excellent service
Prompt and excellent service. Quote given immediately and fitted within days. Well pleased.
Great service
Great service , professional friendly and did a great job, will definitely use again.
Clear as a sunny Lakeland Day
The Team pre visit and visit were helpful, professional and speedy . Kitchen window and bedroom windows were replaced and fixed (lock) . They even advised on using a hint of 3 in 1 oil which comes in a spray to lubricant my hinges. Comes with a great guarantee. Many thanks for such a great job done X Well done to the team
EXCELLENT JOB
I needed to replace a misted double glazing pane in a hard wood surround. Roger Bonnick quickly popped round to give me a very reasonable quotation for the work, and shortly after did the job swiftly, in a very professional manner and to my complete satisfaction. I certainly recommend him to any future customers.
The fitters were brilliant
The fitters were brilliant, arrived on time took roughly 30mins to remove glass and replace new .no problems, other company's had said it wouldn't be possible because of the age of frames but these guys said no problem and they were true to their word, would recomend and definitely use again. Many thanks .
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