From start to finish excellent company to deal with. The guy who came to measure and then the two fitters were very friendly and efficient. Very pleased with job they did. No hesitation in recomme... See more
Company replied
24 AK Business Park, Russell Road, PR9 7SA Southport, Merseyside, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
From start to finish excellent company to deal with. The guy who came to measure and then the two fitters were very friendly and efficient. Very pleased with job they did. No hesitation in recomme... See more
Company replied
Reconditioning of Wickes conservatory windows. 6 misty windows taken out, revamped/rebuilt and reinstalled. Not a straight forward job as windows were etched glass. No dramas from initial quote to... See more
Company replied
Nice chatty man came to measure up and gave a price. Agreed the price and date to fit. Came to replace glass within time window set, quick, efficient, no mess. Card payments taken. Jobs a good un. Gre... See more
Company replied
I am very pleased with the overall result and workmanship. However if you are going to send workmen into private residences, I would expect that they would come equipped with 1. Coverings to protect c... See more
Company replied
We repair the glass panels in double glazing; just the glass! This saves you time and energy. What is a failed double glazed unit? A failed double glazed unit is when condensation exists between the panes of glass. We also replace damaged or broken units, as well as locks, handles and hinges.
24 AK Business Park, Russell Road, PR9 7SA, Southport, Merseyside, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Service was extremely efficient. The surveyor was knowledgeable, explained everything in full and provided the quote on the spot.
An earlier appointment than my booked appointment became available and it was offered to me, which I availed of.
The fitters were extremely quick, in and out in less than 15 mins and no mess.
Would definitely recommend.
Excellent service no pushy salesman
Professional fair price excellent job turned up on time no mess
Really unhappy with the service received. Went with this company as the reviews looked good and thought it would be a really simple job as wanted it doing quickly. One of the team came to measure up, we agreed on both bedroom windows, a new door handle and to fix my front door that was sticking. Quoted me and the price was quite high but accepted it as thought this will be sorted within days. This was mid August and still not sorted. The handle fitted is white not gold which I was told about before, it’s far too big for the door and looks like shoddy work. They have been countless times and each time had the wrong hinges even though he was the guy that measured the windows! Finally got the right hinges (I think) and sent a different person to fit them. He only fixed one bedroom window not the two as agreed. Spoke to the office and they said it was only priced for one window! £360 for one window hinge and a door handle is super extortionate. Now sending someone else. Still not fixed the door and keep saying they were never told. Such poor poor service and 2 months on.

Reply from Cloudy2Clear Windows - North West (MM)
Very professional service from start to finish. Made enquiry over the Web on the 2nd and the windows were in by the 22nd. Large patio door glass and two smaller panels upstairs finished in an hour. All correspondence done by text with a very quick response time and a personal touch.
I contacted Cloudy2Clear for a quote on some window repairs, they were quick to respond and arrived at the property when they said they would. They ran through all of the options available to me and I felt well informed to make my decision. On the day of the fitting I was out of the property so when I returned the job had been completed. I raised an issue with the company as I believed it had been left incomplete. They responded straight away and arranged for someone to come out to check. Again, they arrived when they said they would. I showed them the issue and (full disclosure, I didn't understand something fully) they acknowledged there was a piece missing (this was an older window), but they had indeed completed the job as specified. Rather than leave it at that, which in fairness they would have had he right to do, they went out of their way to find a solution to my worries and fifteen minutes later, the job was all done and secure. Can't fault them or recommend the fitters or the staff in the office highly enough.
Needed a double glazed window replaced in back bedroom as it was full of condensation. Fabulous experience. Good price, quick and easy installation and cleared up after himself. Would highly recommend (and did).
If I could leave a zero I would. I booked an appointment a week ago for today (between 9am and 1pm). I rushed home from work to make sure I would be at home if I was first on the list. Got a call at 12.40 to say they had forgotten !!!!!!!!!!!!!!!!!!!
Not a good start so I havent rebooked and will look elsewhere
We had a window that had become misted, found cloudy2clear on an Internet search, gave them a call,from there an appointment was quickly made, quote was given, appointment for job was made and job was completed all in the space of a week.
Couldn't be happier with whole experience, would definitely recommend cloudy2clear to anyone in similar circumstances.
From first contact to completion of work we were very pleased with Cloudy to Clear Company
Company were quick to respond and come out to measure the replacements needed and quickly returned to fit the new windows absolutely recommend this company.
Friendly and quick service and a crystal clear windows, going to contact you for more, thank you very much Barb
This company were excellent to deal with from start to finish, they were very flexible to my needs, were able to give a quote and when I wasn't keen to do a full door replacement were able to offer me cheaper options. I am delighted with the completed work. I really couldn't have asked more from this company.
Easy to obtain a quote used a couple of times now, reliable and trustworthy, fitters are friendly and always have a smile. Comes guaranteed too, what more can you ask for .
Quick, efficient service from quote to installation. My like for like window was replaced within a week of requesting a quote. The installer left no mess and the damaged window was removed and replaced on the day I was told it would be done and well within 30 minutes start to finish. Everyone I dealt with was professional, friendly and helpful. Great job, well done!
prompt reliable trustworthy people from 1st phone call to complette plus long guarantee
Excellent service will definitely use again. Second time have used them and fully recommend Cloudy2Clear Wndows
Straight forward replacement of 1 pane, all went without hitch from 1st call to fitting.
Very happy with the service, punctuality and cost.
Really professional job by cloudy to clear.
Reasonably priced. Really happy with replacement windows in our conservatory.
Would definately use again. Highly recommend
Had full window replaced and 3 windows where the seals had gone very professional have done lovely job and all rubbish removed very pleased would not hesitate to use again
Delighted! Inspection / assessment was prompt, and the work was done quickly and efficiently, at a reasonable price
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.