Cloudy2Clear Windows - North West (MM) Reviews 

278
TrustScore 4.5 out of 5

4.6

24 AK Business Park, Russell Road, PR9 7SA Southport, Merseyside, GB


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Rated 5 out of 5 stars

From start to finish excellent company to deal with. The guy who came to measure and then the two fitters were very friendly and efficient. Very pleased with job they did. No hesitation in recomme... See more

Company replied

Rated 5 out of 5 stars

Reconditioning of Wickes conservatory windows. 6 misty windows taken out, revamped/rebuilt and reinstalled. Not a straight forward job as windows were etched glass. No dramas from initial quote to... See more

Company replied

Rated 5 out of 5 stars

Nice chatty man came to measure up and gave a price. Agreed the price and date to fit. Came to replace glass within time window set, quick, efficient, no mess. Card payments taken. Jobs a good un. Gre... See more

Company replied

Rated 4 out of 5 stars

I am very pleased with the overall result and workmanship. However if you are going to send workmen into private residences, I would expect that they would come equipped with 1. Coverings to protect c... See more

Company replied


Company details

  1. Window Supplier
  2. Double Glazing Installer
  3. Glass Repair Service
  4. Locks Supplier
  5. Window Installation Service
  6. Window Treatment Store

Written by the company

We repair the glass panels in double glazing; just the glass! This saves you time and energy. What is a failed double glazed unit? A failed double glazed unit is when condensation exists between the panes of glass. We also replace damaged or broken units, as well as locks, handles and hinges.


Contact info

  • 24 AK Business Park, Russell Road, PR9 7SA, Southport, Merseyside, United Kingdom

  • 08006121118

4.6

Excellent

TrustScore 4.5 out of 5

278 reviews

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4.6

All reviews

(278)

1,805 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent Company

Excellent Company. Very high standard of workmanship, clean and tidy. Cannot fault. Reasonable price for our replacement windows. Reliable.

March 22, 2024
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Reply from Cloudy2Clear Windows - North West (MM)

Thank you for your review.

Rated 5 out of 5 stars

Really excellent team

Really excellent team. Efficient, polite and very tidy. The workmanship is excellent. We thoroughly recommend Cloudy2Clear.

March 7, 2024
Unprompted review
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Reply from Cloudy2Clear Windows - North West (MM)

Thank you for your review.

Rated 5 out of 5 stars

great company

Darren came and measured quoted, good price, ready and fitted on the day promised. Second time I have dealt with Cloudy to Clear. First class service.

March 6, 2024
Unprompted review
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Reply from Cloudy2Clear Windows - North West (MM)

Thank you for your review.

Rated 5 out of 5 stars

Very Satisfied Customer

From the first visit to measure the windows to the actual replacements everything ran very smoothly
Appointment times were kept and the employees were pleasant, friendly and efficient
Have used this firm over several years and still happy to recommend them

March 5, 2024
Unprompted review
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Reply from Cloudy2Clear Windows - North West (MM)

Thank you for your review.

Rated 4 out of 5 stars

Experienced and efficient

Experience on pinpointing the window problem; fast in doing preliminary solution; satisfying final change of locks.

February 20, 2024
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Reply from Cloudy2Clear Windows - North West (MM)

Thank you for your review.

Rated 5 out of 5 stars

Superb- 5* service.

I am extremely pleased with their service. From the initial consultation to the flawless installation, their team exhibited professionalism and expertise. The windows not only enhance the aesthetic of my home but also provide exceptional energy efficiency and a very competitive price.

February 8, 2024
Unprompted review
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Reply from Cloudy2Clear Windows - North West (MM)

Thank you for your review.

Rated 5 out of 5 stars

Great service

I was kept well informed and the guy was great and so quick.

January 12, 2024
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Reply from Cloudy2Clear Windows - North West (MM)

Thank you for your review.

Rated 5 out of 5 stars

Sometimes the best measure of a company…

Sometimes the best measure of a company is how they respond when things don't go to plan. I had two jobs for the firm. Both seemed straightforward: replacing a pane of glass; and fixing a leaking frame. As it turned out the pane was replaced with no issue, but the leak was tricky. It wasn't easy to spot the cause, and the leak only happened in certain weather conditions.

However, they always responded politely and fast. Booking a slot for my job within a day or two. The skilled workman tried a variety of solutions until the problem was successfully identified and fixed. It took a couple of visits, but they found the problem and fixed it fast and efficiently.

They kept to their appointment times and informed me of any possible delays. I would highly recommend this firm and the all round service they provide.

December 15, 2023
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Reply from Cloudy2Clear Windows - North West (MM)

Thank you for your review.

Rated 5 out of 5 stars

Trustworthy Company!!

This is the 3rd time we have used Cloudy2Clear and can not fault them. Would definitely recommend to anyone thinking of using C2C...A Trustworthy Company !!

January 5, 2024
Unprompted review
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Reply from Cloudy2Clear Windows - North West (MM)

Thank you for your review.

Rated 4 out of 5 stars

The surveyor and fitter was fantastic

The surveyor and fitter was fantastic. I had 2 fitting appointments cancelled, which was disappointing, especially using some leave for 1 of the days. Eventually my single glass pane was replaced. I did get a discount for the inconvenience and actually it was very reasonably priced. Thanks

December 15, 2023
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Reply from Cloudy2Clear Windows - North West (MM)

Thank you for your review.

Rated 1 out of 5 stars

On the 6th November we had 5 windows…

On the 6th November we had 5 windows installed, all but one have been wet on the inside, and takes nearly all day to clear even when they have been wiped down.
These windows are worse than the ones that were there before.
Somebody from the company came on Tuesday to have a look at them, took some pictures and said that they will get back to me the following day so far Nobody has contacted me and it is now Friday.

December 5, 2023
Unprompted review
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Reply from Cloudy2Clear Windows - North West (MM)

Dear Margot, we will look into this and come back to you asap.

Rated 5 out of 5 stars

Very happy with the service

Very happy with the service. Would be my first call if I had another issue with my windows

November 28, 2023
Unprompted review
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Reply from Cloudy2Clear Windows - North West (MM)

Thank you for your review.

Rated 4 out of 5 stars

I am very pleased with the overall…

I am very pleased with the overall result and workmanship. However if you are going to send workmen into private residences, I would expect that they would come equipped with 1. Coverings to protect carpet and floor coverings in the the immediate vicinity of the windows they are working on. 2. That they be encouraged not to drop debris onto lower down outside roof and glass surfaces below where they are working. 3. That they come equipped with an industrial grade vacuum/hoover to clear up after them. Otherwise Great thank you.

November 21, 2023
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Reply from Cloudy2Clear Windows - North West (MM)

Thank you for your review.

Rated 5 out of 5 stars

Good quality..

Good quality... positive information... swift installation all done with courtesy.

November 9, 2023
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Reply from Cloudy2Clear Windows - North West (MM)

Thank you for your review.

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