From start to finish excellent company to deal with. The guy who came to measure and then the two fitters were very friendly and efficient. Very pleased with job they did. No hesitation in recomme... See more
Company replied
Location
Switch location24 AK Business Park, Russell Road, PR9 7SA Southport, Merseyside, GB
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See what reviewers are saying
Reconditioning of Wickes conservatory windows. 6 misty windows taken out, revamped/rebuilt and reinstalled. Not a straight forward job as windows were etched glass. No dramas from initial quote to... See more
Company replied
Nice chatty man came to measure up and gave a price. Agreed the price and date to fit. Came to replace glass within time window set, quick, efficient, no mess. Card payments taken. Jobs a good un. Gre... See more
Company replied
I am very pleased with the overall result and workmanship. However if you are going to send workmen into private residences, I would expect that they would come equipped with 1. Coverings to protect c... See more
Company replied
Company details
- Window Supplier
- Double Glazing Installer
- Glass Repair Service
- Locks Supplier
- Window Installation Service
- Window Treatment Store
Written by the company
We repair the glass panels in double glazing; just the glass! This saves you time and energy. What is a failed double glazed unit? A failed double glazed unit is when condensation exists between the panes of glass. We also replace damaged or broken units, as well as locks, handles and hinges.
Contact info
24 AK Business Park, Russell Road, PR9 7SA, Southport, Merseyside, United Kingdom
- 08006121118
4.6
Excellent
278 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 48 hours
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Swift job done.
October 11, 2023
Reply from Cloudy2Clear Windows - North West (MM)
Thank you for your review.
Great service, quick & price reasonable.
Quick response for quote, fitting date within 10 days given that day.
Good communications, polite fitters left site clean.
October 19, 2023
Reply from Cloudy2Clear Windows - North West (MM)
Thank you for your review.
Great service with quality products
Great service from start to finish. They came and measured up then 2 weeks later came and fitted the new panel of glass within minutes. Great price and so easy and a 25 year guarantee what more could you want. Thankyou Linda.
October 25, 2023
Reply from Cloudy2Clear Windows - North West (MM)
Thank you for your review.
Excellent job!
October 18, 2023
Reply from Cloudy2Clear Windows - North West (MM)
Thank you for your review.
Fast and efficient from initial quote…
Fast and efficient from initial quote to delivery and fitting. Excellent.
October 3, 2023
Reply from Cloudy2Clear Windows - North West (MM)
Thank you for your review.
Reply from Cloudy2Clear Windows - North West (MM)
Thank you for your review.
Good product, bad service
The product themselves is fine, it’s the service we were provided which was lacking. An error on their part led to the wrong window being ordered. This was made out to be our fault, of which it wasn’t. We were charged the price on the invoice (of which they said was a ‘contract’), only to be emailed about 1 month after installation to say we owed more money. The service received has been appalling and I would t use them again
September 7, 2023
Unprompted review
Reply from Cloudy2Clear Windows - North West (MM)
Dear Morgan, The order confirmation was emailed to yourself, both parties have agreed that there was miscommunication with one of the units and this was removed off your job with no charge to yourself. With regards to the extra items which have been invoiced at a later date these were extra handles which were added on after the quotation was sent. These have been fitted which is why payment was requested. We hope this clarifies the situation for you.
Replacement cloudy window
From estimate to fitting a excellent service really pleased Thanks.
September 29, 2023
Reply from Cloudy2Clear Windows - North West (MM)
Thank you for your review.
Reply from Cloudy2Clear Windows - North West (MM)
Thank you for your review.
From the initial assessment to the…
From the initial assessment to the installation completion this has been a five star experience. All those involved were friendly, professional, efficient and informative. I would unhesitatingly recommend Cloudy2Clear Windows.
Many thanks and much appreciation to Stan, James and Darren,
August 29, 2023
Reply from Cloudy2Clear Windows - North West (MM)
Thank you for your review.
Disappointed
Disappointed that the original guarantee did not extend to the need for this replacement of an original installed by this company.
These were the first tradespeople for a long while not to remove outside boots when walking over carpets.
The displacement of a cistern lid was not reported to me. Litter was left on floor and not removed.
August 8, 2023
Reply from Cloudy2Clear Windows - North West (MM)
Hi Brian, we are sorry to hear about your experience. We are looking into this for you.
Steamy windows!
Had a cloudy window for years and finally got around to doing something about it and couldn't be happier. Double glazing replaced in 30 minutes and looks better than ever.
September 4, 2023
Reply from Cloudy2Clear Windows - North West (MM)
Thank you for your review.
Reply from Cloudy2Clear Windows - North West (MM)
Thank you for your review.
Prompt friendly a very good service…
Prompt friendly a very good service would definitely recommend
August 13, 2023
Reply from Cloudy2Clear Windows - North West (MM)
Thank you for your review.
CloCloudy2clear windows are absolutely fantastic what they do , always very polite and professional , They are always my go to place to have my glass replaced , and on top of that you get a 25 year Gu
Cloudy2clear windows are absolutely fantastic what they do , always very polite and professional , They are always my go to place to have my glass replaced , and on top of that you get a 25 year Guarantee
Mandy
August 9, 2023
Unprompted review
Reply from Cloudy2Clear Windows - North West (MM)
Thank you for your review.
Fully recommended
Initial surveyor visit gave excellent advice , price , and installation date . On the installation date very professional , clean , quick , very impressed , fully recommended , they emailed the invoice and guarantee
August 1, 2023
Reply from Cloudy2Clear Windows - North West (MM)
Thank you for your review.
Replacement window.
The quotation was provided on completion of the measuring-up and the replacement unit was fitted around a fortnight later. Very efficient.
August 7, 2023
Reply from Cloudy2Clear Windows - North West (MM)
Thank you for your review.
Good reliable service
July 27, 2023
Reply from Cloudy2Clear Windows - North West (MM)
Thank you for your review.
Came on time to measure and install.
July 17, 2023
Reply from Cloudy2Clear Windows - North West (MM)
Thank you for your review.
Very pleased. Absolutely knew what was happening from…
Absolutely knew what was happening from start to finish. All on time and completed to a high standard
July 12, 2023
Reply from Cloudy2Clear Windows - North West (MM)
Thank you for your review.
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