From start to finish my experience with 55+Co-ownership has been exceptional, and everyone I dealt with have guided me through the process with ease. Without them I wouldn’t be sitting in my new fore... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
The process with Co-ownership from start to finish was fantastic. They explained everything clearly. The website was easy to access and documents easy to upload. Any queries we had were answered quick... See more
Company replied
Great experience from start to finish! Any enquiries were replied to in a timely manner and any staff I spoke to were lovely and friendly making the whole process that much more relaxed. Thank... See more
Company replied
I recently received correspondence from the Energy Team at Co-ownership about an energy grant. I applied and was quickly contacted by Kim from the Customer Services team, who clearly explained what I... See more
Company replied
Company details
Written by the company
Co-Ownership is a not-for-profit organisation helping people become homeowners. Since 1978 we've helped over 35,000 people buy their own home in Northern Ireland, and currently have over 11,000 co-owners. We are a registered charity and are regulated and part funded by the Department for Communities.
Contact info
Moneda House, 25-27 Wellington Place, Belfast, BT1 6GD, Belfast, United Kingdom
- 028 9032 7276
- marketing@co-ownership.org
- co-ownership.org
4.9
Excellent
981 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Brilliant
Smooth sailing the whole way. Very helpful and informative. Highly recommend for future applicants :)
February 11, 2025
Reply from Co-Ownership
So happy to hear this feedback, best wishes in your new home.
Reply from Co-Ownership
So pleased to hear this, all the best in your new home.
Co Ownership application
The service was quick, application was realy easy and smooth. Great and efficient customer service.
February 7, 2025
Reply from Co-Ownership
It's great to hear this, congratulations on your new home.
Reply from Co-Ownership
Thank you for your feedback, congratulations on your new home.
Our dream come true .It was great…
Our dream come true .It was great experience with co ownership .We found very helpful and supportive.It is a straight forward process and you can chase your dream in a short time .All the staff were very supportive and information's they provided was really helpful .From our bottom of heart we would like to say "Thank You"
January 31, 2025
Reply from Co-Ownership
Thank you for your kind words, we love to hear this feedback. Wishing you all the best in your new home!
Reply from Co-Ownership
Thank you for your feedback, best wishes for the future.
Great way onto property ladder.
We purchased our first home through co-ownership and the whole process was very smooth and staff more than willing to help with any questions we had along the way.
January 24, 2025
Reply from Co-Ownership
Thank you for your feedback, congratulations on your new home!
Without co ownership I wouldn't be a home owner …
Without co ownership I wouldn't be sitting in my new home today. They are very efficient and quick when evaluating and inspecting properties I looked at but luckily I only had 1 property that wasn't suitable for co ownwership but after seeing the indepth report I knew what to look out for when viewing other properties. 3 month on I am now sitting in my new home that I can afford. (Mortgage) so thank you for everything and getting me to where I now after a very difficult year.
January 16, 2025
Reply from Co-Ownership
Congratulations on your new home, great to hear your story!
Great way to get going with my frist…
Great way to get going with my frist ever home
January 17, 2025
Reply from Co-Ownership
Thanks for the feedback and congratulations on your new home!
Easy and brilliant
Co-ownership has been great and I wouldn't of been able to afford a house by myself without co-ownership. They are really understanding and easy to talk too especially since I had no experience in buying a house . Now am in my new house and loving it.
January 15, 2025
Reply from Co-Ownership
Thank you so much for your kind words, all the best in your new home!
Good but improvements could be made
Advisors were very understanding and helpful, but their advise wasn’t always correct. Often I couldn’t log in to my account, even though my login details are correct. Saying that, they helped me buy my first house- it’s a small price to pay
January 10, 2025
Reply from Co-Ownership
Thanks for your feedback, we'd been keen to hear more about your experience if you'd like to get in touch. Wishing you all the best in your new home.
A☆☆☆☆☆ smooth & easy process
A☆☆☆☆☆ smooth & easy process! The co-ownership team were very attentive & answered all questions. Easy step by step process! Thanks
January 9, 2025
Reply from Co-Ownership
We're so pleased to hear about your positive experience, congratulations on your new home!
Reply from Co-Ownership
Thank you, and best wishes in your new home!
Excellent scheme and efficient service
I am so happy (and relieved) to have purchased a home with Co-Ownership. For solo buyers on modest incomes, this is a lifeline. Housing security is a basic human need and the precarity of renting in the private sector is worsening in the current market. It's wonderful to finally have a place to call my own. Co-ownership dealt with everything very promptly - anyone I spoke to or emailed were helpful and supportive. I am so grateful to you all. Many thanks and happy New Year!
December 20, 2024
Reply from Co-Ownership
Thank you so much for your review, we're so pleased to hear about your positive experience. Congratulations on your new home!
Reply from Co-Ownership
Thank you and best wishes for the future.
Reply from Co-Ownership
We love to hear feedback like this, thank you and best wishes.
Perfect service
The service was excellent, their communicational skills were perfect and very clear. Thank you very much for all the help that you have given us.
December 19, 2024
Reply from Co-Ownership
Thank you for this amazing feedback, we're so pleased to have been able to help you. Congratulations on your new home!
Total communication with the staff.no…
Total communication with the staff.no question was too silly...they really worked to help me get my house purchase sorted with no stress.
December 19, 2024
Reply from Co-Ownership
We're so pleased to hear this feedback, thank you for your review and best wishes for the future.
Reply from Co-Ownership
Thank you for your feedback, best wishes.
Very concise with the information that…
Very concise with the information that they needed. Very quick turn around with paperwork to make the moving transition seemless
December 16, 2024
Reply from Co-Ownership
Thank you for your feedback and congratulations on your new home.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.