Coastal.com  

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Rated 4 out of 5 stars

I ordered a pair of glasses with similar measurements to my current frames, but when I received them, the lenses looked really thick. Luckily, Coastal has a great return policy, and they were re... See more

Company replied

Rated 5 out of 5 stars

I had to return another pair because the other pairs merge to small. Coastal was great about helping me offer this one and it’s perfect! The yellow is very subtle and the fit is snug so I don’t worry... See more

Rated 5 out of 5 stars

I've been ordering my glasses (and my husband's) from Coastal for years now. We tried one other online glasses company but quickly switched back to Coastal. I'm always happy with our purchases, and th... See more

Rated 5 out of 5 stars

Excellent company to deal with. Easy website to use. Lightning fast delivery. That impressed me most of all. The prices are far and away the best I found online after making comparisons against seven... See more

Company details

  1. Eye Care Center
  2. Contact Lenses Supplier
  3. Glasses Store
  4. Sunglasses Store

About Coastal.com

Information provided by various external sources

Shop Glasses
Shop Sunglasses
Shop Contact Lenses

Coastals's Promise

Steam rising off fresh coffee. Snow on the mountains. Your best friend’s smile. There are so many amazing things to see in the world, and we want to make sure everyone has access to eyewear that helps them see their world clearly. That’s why we’ve created a platform that makes it easy to get contact lenses, glasses, and sunglasses online.

Our Story

Our story begins in the year 2000, when we became one of the first ever retailers to offer eyewear online. We’ve always been ahead of the curve and have since grown to become one of the biggest (and the best) providers of glasses, sunglasses, and contact lenses in the world. Today, we help people from the west coast of California to the east coast of Australia get the eyewear they need to hit important deadlines, watch the sun set on the horizon, and see all the amazing things waiting just around the corner.

Our Mission

When we say that we believe everyone has access to the eyewear they need, we truly mean everyone. That’s why we launched Our Mission. For every pair of glasses purchased through our Buy One, Give One initiative, we donate a pair to someone in need. We also work with organizations across the world to help provide education, eye screenings, and access to eye care in communities near and far.

Our Products

What are you looking for? We’ve got it. Designer and budget-friendly, retro and modern, simple and statement-making, we offer eyewear options to suit everyone. Our selection of contact lenses includes daily, weekly, and monthly varieties from the leading brands and new, innovative labels alike. In the glasses and sunglasses cabinet you’ll find 2,000+ styles, including frames starting from just $9 alongside the world’s favourite designer labels including Ray-Ban, Michael Kors, Oakley, and more. Our Virtual Try On tool allows you to try frames on using the camera on your mobile phone or computer.

Coastal's Company Guarantees

We want to be the place you go when it's time for contacts, glasses, or sunglasses, which is why we’re determined to make it as easy for you as possible to get what you need. When you shop at Coastal.com, you can rely on: 24/7 support via phone, live chat, and email. The fastest delivery, with same-day options for contact lenses. Low Price guarantee, so if we don’t already beat it, we’ll match it.


Contact info

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

Frames are very well made and sturdy. Now if they could just give me the correct prescription!

I will be updating this review pending the arrival of the replacement glasses I ordered a few weeks ago. The prescription was completely off. Given that I provided a photo of the prescription my optician supplied me, I’m not sure how responsible I should feel for the screw-up.

So disappointing because the frames are very nice and fit well. I’d hoped to have them for the long holiday season, but am making do with masking tape on my broken frames. Attractive!

December 17, 2021
Coastal.com  logo

Reply from Coastal.com

Oh my, I can only imagine what you have been through. We always value customers who are keen to give us their feedback. We want to help and make things right for you, and a member of our customer care team will be reaching out to you shortly to provide further support. -Team Clearly

Rated 5 out of 5 stars

PERFECT FOR MY WIDE FACE

I had to return another pair because the other pairs merge to small. Coastal was great about helping me offer this one and it’s perfect! The yellow is very subtle and the fit is snug so I don’t worry about looking at my phone and then slipping off my nose bridge.

December 16, 2021
Rated 4 out of 5 stars

Cheaper than competitors and super fast…

Cheaper than competitors and super fast delivery!

December 13, 2021
Coastal.com  logo

Reply from Coastal.com

Hi Dusti, thank you for your review! We're glad to hear that you're enjoying our speedy services, and we're definitely looking forward to 'seeing' you again real soon! We're always looking for new ways to expand and improve on what's working and it's always helpful to hear what people want to see more of, so if there's anything we can do to reach that perfect 5-star mark, please feel free to reach out to us! - Team Coastal

Rated 5 out of 5 stars

Great Service

When my vision was still blurry I returned my eyeglasses, Clearly refunded me and when I got my new prescription I recieved the new ones in less than a month.

December 13, 2021
Rated 5 out of 5 stars

EXCELLENT quality!

I've been ordering my glasses (and my husband's) from Coastal for years now. We tried one other online glasses company but quickly switched back to Coastal. I'm always happy with our purchases, and the one time I goofed and needed to exchange my glasses, it was a painless process. I'm especially impressed with the quality of the two pairs I ordered last month. Coastal is doing a fantastic job!

December 9, 2021
Rated 1 out of 5 stars

disappointed in fit.

December 6, 2021
Coastal.com  logo

Reply from Coastal.com

We really appreciate you sharing your experience, and feedback. Please be assured that we want our customers to be 100% satisfied with their glasses, and we have a super-easy 60-day return policy if it doesn't work out (whether due to fit, style, color, prescription, or something else!). We'll reach out to you directly to help further with this. Keep an eye on your email inbox. -Team Coastal

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