Coco di Mama Reviews 123

TrustScore 2 out of 5

1.8

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Review summary

Created with AI, based on recent reviews

Looking at 31 reviews, most reviewers were unhappy with their experience overall. Many customers expressed significant dissatisfaction with the quality of the products, frequently describing items as dry, bland, or having an unpleasant taste and texture. Issues with portion sizes, particularly regarding the amount of meat or sauce in dishes, were also commonly reported. Some people were dissatisfied with the delivery service, noting long waiting times and incorrect or incomplete orders. There were also concerns about food hygiene and cross-contamination, especially regarding dietary restrictions. Conversely, a few other people also felt that the food was tasty and fresh, with good portion sizes, and appreciated the friendly service.

What people talk about most

Product

Users describe ambiguous interactions with product. Many consumers express disappointment with the quality,... See more

Quality

People report negative experiences with quality. Many customers express disappointment, citing issues like... See more

Order

Consumers have mixed experiences with their orders. While some regularly order and find the food tasty,... See more

Delivery service

Reviewers mention ambiguous feedback about delivery service. Many consumers suggest that cooking at home is a... See more

Reviews shaping this summary

Rated 2 out of 5 stars

First time ordered from here the Slow cooked bolognaise was so dry cold with no flavour was lacking sauce in fact, wasn't very saucy at all very disappointed 👎 garlic bread was good season fries were... See more

Rated 2 out of 5 stars

Chicken Caesar and bacon on sourdough - one of the worst sandwiches I have had in years. Dry, stodgy bread, bland filing, and a weird garlic aftertaste that won’t quit!! 2 stars instead of 1 because i... See more

Rated 1 out of 5 stars

I recently purchased a Coco Di Mama Chicken & Bacon Caesar Baguette from Amazon Fresh. One bite was enough and I chucked it. The bread was absolutely awful. Underbaked, anaemic, rubbery and tasteles... See more

Rated 1 out of 5 stars

I tried the their Calabrian Hot Honey chicken parm on sour dough ciabatta today and it was disgustingly poor quality. The bread is very processed and NOT true sour dough which is misleading. The ch... See more


Company details

  1. Take Away Service
  2. Food Producer
  3. Food Products Supplier
  4. Meal Takeaway
  5. Online Food Ordering Service

Information provided by various external sources

At Coco di Mama we power working lives across London. We produce the best pasta, handcrafted coffee, breakfasts and Italian lunches on the go.


Contact info

1.8

Poor

TrustScore 2 out of 5

123 reviews

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Rated 1 out of 5 stars

Breakfast Garbage

Third time i've tried this place for a breakfast baguette. All three times they got my order wrong. The food was cold, and when i asked for butter, i didn't expect it not to be spread - bit into a big square lump of butter straight out the packet. The staff truly don't care.

January 30, 2024
Unprompted review
Rated 1 out of 5 stars

Paid £25 for our meal

Paid £25 for our meal. It’s the most disgusting takeaway Iv ever received. Cold, over cooked pasta, tasteless, no filling and the extra chicken stuck on top, boiled flavourless chicken. Honestly the worst takeaway Iv ever had

January 20, 2024
Unprompted review
Rated 1 out of 5 stars

Shocking

Shocking. Truly shocking to pay for a £12 product and get half a pot of pasta with no sauce on it.

I have a photo that you won't believe.

To the management. Please stop worrying about costs and sauce your food properly. If you do that the increased cost will be more than covered by the rocketing turnover you will achieve.

No point cutting corners and losing customers.

December 8, 2023
Unprompted review
Rated 1 out of 5 stars

Absolutely shocking food

Absolutely shocking food, my order was all wrong and what I did have I could have cooked myself, nothing special about it, it was like your aunt left last nights slag bol for you to reheat the next day, literally the worse Italian food I've ever eaten! 🤢

December 5, 2023
Unprompted review
Rated 1 out of 5 stars

Disgusting

Dreadful, found a hair in my food have tried to contact them every possible way and no response. Disgusting.

November 11, 2023
Unprompted review
Rated 2 out of 5 stars

Garlic bread might break your teeth

The bolognese pasta pot was average at best. All the meat is at the top leaving plain pasta at the bottom. The garlic bread is a disgrace. It may as well be used as a frisbee - it was rock hard and would probably break your teeth. I threw it away.

November 6, 2023
Unprompted review
Rated 1 out of 5 stars

Terrible food

Terrible food. Like every one else says. I ordered gluten free pasta with Sausage and pancetta. I had the grande size and there was 1 teaspoon of sauce. No flavour and the pasta was overcooked. One of the worst pasta i ever had. No going again, rather go hungry. This was Holborn.

October 11, 2023
Unprompted review
Rated 1 out of 5 stars

Well let's start with my first…

Well let's start with my first experience at COCO DI MAMA RICHMOND, I placed an order for an extra £32.77 on UberEats order #49D03, and my experience was pitiful, the bolognese I ordered was not only cold, the pasta was hard, the food tasted of nothing, there was no salt, there was no seasoning, I also asked for extra cheese and I paid for it but it didn't come.

The second course carbonara with ham was burnt and sour, with no sauce, very liquid sauce, burnt and hard pasta, no seasoning and no salt.

The Arancinni was the only one that was reasonable, but still sour inside, I don't understand what's happening to this restaurant.

For dessert I ordered a piece of vegan cake, very sweet, and it came completely crushed from a container.

My conclusion, terrible, horrible, more than £30 for such bad food does not deserve any stars, I ate lightly and discarded unfortunately we forgot to take pictures to prove it, I hope I do not get a food poison, if that happens I will have to make a complaint to the EHO.

Alex

September 26, 2023
Unprompted review
Rated 5 out of 5 stars

Great lunches @ C Di M

Great lunches, excellent value for money, deliveries always on time.
I have used them quite a few times and wouldn't go anywhere else.

Keep up the good work!

September 7, 2023
Unprompted review
Rated 3 out of 5 stars

Caesar salads shouldn't contain rocket!

I bought the "charged up chicken Caesar" salad for lunch today, having been a fan of this menu item for a number of years now. On returning to my office to consume, I was hugely disappointed to see that most of the green part of the salad seems to have become rocket. There seems to be an obsession amongst salad and sandwich bars to do away with lettuce and replace it with its spicier cousin. I am not sure whether I got unlucky today, or whether this is a menu change. But it is not welcome. Caesar salads should NOT contain rocket!!

August 29, 2023
Unprompted review
Rated 1 out of 5 stars

Chicken not included ?…

Ordered chicken pasta but they should call it non-existent chicken pasta on the menu instead as there was literally no chicken in my meal. So I paid over £10 quid for pasta alone, no value for money. Won’t be buying from here again.

August 13, 2023
Unprompted review
Rated 5 out of 5 stars

Recommend highly - so yummy, always on time!

Could not recommend their delivery highly enough! Have been using Coco di Mama for lunches for work events for a variety of size meetings - the delivery is always on time and the food is incredible and looks incredible! Makes something different than just always having sandwiches and giving people the choice with hearty salads and snacks too. Many colleagues have commented on how fancy it looks and been chuffed with the choice. I particularly love their chicken cesar salad!

Have also since ordered Coco di mama for personal delivery as I was thinking about it a lot since the last work meeting and it was just lush - great portion size and that cheesy garlic bread and Tiramisu is the cherry on top. Recommend.

Order coco di mama for work or for yourself, its always delish.

June 29, 2023
Unprompted review
Rated 2 out of 5 stars

Terrible value

whilst I really like the pasta and sauce flavours etc I think the portions and value for money is really very poor. The pasta portion is huge but with a tiny bit of sauce so most of what you're eating is dry pasta. I bought a side salad for £3.50 and it was about 10 leaves with a bit of dressing. Really shocked at how tiny it was. The calorie amounts on deliveroo must be wildly inaccurate - way under the actual amount of calories.

July 24, 2023
Unprompted review
Rated 1 out of 5 stars

Ordered three Grande meal deals for my…

Ordered three Grande meal deals for my family, different flavours and we all agreed that we had received the most bland overpriced food ever. Big pot of pasta with barely any sauce or flavour plus half slices of garlic bread, Calamari and dip didn’t turn up. Nothing like the description.
Will not be ordering again.

July 12, 2023
Unprompted review
Rated 1 out of 5 stars

I am all for vegan food but the lentil…

I am all for vegan food but the lentil ragu was the worst pasta I've had in a very very long time. I don't like giving such bad reviews to food places but it was so bland it really annoyed me? So boring! Lacking in flavour, expensive for what it is and the lentils were starchy and not properly cooked. Also there was barely any sauce in the ragu, mostly some dry lentils. Luckily I didn't eat in and took it to the office where I had to chuck in lots of salt in order to give it some flavour. Lentils are so delicious, how did they manage to make this dish so bland?

July 6, 2023
Unprompted review
Rated 1 out of 5 stars

We placed online lunch order for a VIP…

We placed online lunch order for a VIP meeting, only a half of the order was delivered, they answered was: Sorry about the confusion. For some reason when the order sheet was printed this part was missed out and we do not have this available at the moment. We will issue a refund for the missing items and my colleague will follow up with this. Unfortunately not good enough, we won't be using them again.

June 29, 2023
Unprompted review
Rated 2 out of 5 stars

Great for a quick after school

Great for a quick after school
If you’ve got too many kids and had a busy day.
Given 2 stars because they put barely any sauce with the bolognese and mince based foods, so no longer using. Waste of £16 for my kiddies . Refused to eat it. Cheaper to buy the pasta and make yourself

June 22, 2023
Unprompted review
Rated 1 out of 5 stars

I went into the White city branch paid…

I went into the White city branch paid for a chicken caesar & bacon baguett, never got it when I spoke with a muslim lady who was the manager I told her that I was waiting for my food she told me I should have taken this from the fridge which is on the left as you come into the store and they were now sold out I asked for refund and was told I would get my money in 2 to 3 days back into my account I then asked for proof that the money will be refunded to my account she told me she could not do that I would have to wait, I asked her what happens if I'm not refunded she said I can come back and she will remeber me and I could get somthig else.
this store takes your money right away,but if there is a proplem you have to wait this lady showed very little interest in resolving this and showed no interest in trying to help me her level of customer service was non-excitent and it seemed more like it was my problem and not really hers
Will tell friends and family to avoid this branch

May 22, 2023
Unprompted review
Rated 1 out of 5 stars

worse food i have ate in my life and i…

worse food i have ate in my life and i have had street food in india / china / indonesia / brazil . avoid this place. i am contacting food standard agency tomorrow first thing in the morning , investigate all of their locations as this can't go on ! hopefully close all of them down

May 13, 2023
Unprompted review

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