Coco di Mama Reviews 123

TrustScore 2 out of 5

1.8

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Review summary

Created with AI, based on recent reviews

Looking at 31 reviews, most reviewers were unhappy with their experience overall. Many customers expressed significant dissatisfaction with the quality of the products, frequently describing items as dry, bland, or having an unpleasant taste and texture. Issues such as underbaked or rubbery bread, lack of sauce, and insufficient meat in dishes were commonly reported. Some people were dissatisfied with their orders, noting incorrect items, missing components, or food arriving cold. There were also concerns about delivery services, with reports of long waiting times and inefficient delivery processes. Conversely, a small portion of people were satisfied with the food, describing it as tasty and enjoying the portion sizes.

What people talk about most

Product

Customers consistently note ambiguous experiences with product. While some reviewers praise the food as... See more

Quality

Users describe negative interactions with quality, consistently reporting disappointment with the food. Many... See more

Order

Reviewers highlight ambiguous aspects of their orders. While some customers regularly order and find the food... See more

Delivery service

Clients share ambiguous opinions on delivery service. Many reviewers suggest that cooking at home is a safer... See more

Reviews shaping this summary

Rated 2 out of 5 stars

First time ordered from here the Slow cooked bolognaise was so dry cold with no flavour was lacking sauce in fact, wasn't very saucy at all very disappointed 👎 garlic bread was good season fries were... See more

Rated 2 out of 5 stars

Chicken Caesar and bacon on sourdough - one of the worst sandwiches I have had in years. Dry, stodgy bread, bland filing, and a weird garlic aftertaste that won’t quit!! 2 stars instead of 1 because i... See more

Rated 1 out of 5 stars

I recently purchased a Coco Di Mama Chicken & Bacon Caesar Baguette from Amazon Fresh. One bite was enough and I chucked it. The bread was absolutely awful. Underbaked, anaemic, rubbery and tasteles... See more

Rated 1 out of 5 stars

I tried the their Calabrian Hot Honey chicken parm on sour dough ciabatta today and it was disgustingly poor quality. The bread is very processed and NOT true sour dough which is misleading. The ch... See more


Company details

  1. Take Away Service
  2. Food Producer
  3. Food Products Supplier
  4. Meal Takeaway
  5. Online Food Ordering Service

Information provided by various external sources

At Coco di Mama we power working lives across London. We produce the best pasta, handcrafted coffee, breakfasts and Italian lunches on the go.


Contact info

1.8

Poor

TrustScore 2 out of 5

123 reviews

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Rated 1 out of 5 stars

Useless company takes well over an hour…

Useless company takes well over an hour just to cook one small pot of pasta and a garlic bread. No phone number to contact them either. Don't waste your time or money with them because you may never even get anything at all.

January 10, 2025
Unprompted review
Rated 1 out of 5 stars

Plot Twist

Have another go - coco di mama from sainsburys- reading on the back “enjoy the taste of Italy with a British twist” and “there’s no sandwich more Italian than this” - already counter intuitive- spoiler alert … the twist is they extract the flavour.

November 26, 2024
Unprompted review
Rated 1 out of 5 stars

This was honestly the worst take away…

This was honestly the worst take away I’ve ever had.. I got the ham and pancetta carbonara but most of it was just rocket.. the pasta had barely any sauce and just had the most bland a disgusting taste. Do not waste your money!

September 5, 2024
Unprompted review
Rated 2 out of 5 stars

Ordered from Aberdeen via UE

Ordered from Aberdeen via UE, I only ordered because they had a good deal on and I'm poorly. I find their usual price too expensive.
The garlic bread was floppy and small and the pasta had barely any sauce. I was super excited about this. So I'm very disappointed. Will not be ordering again.

October 15, 2024
Unprompted review
Rated 1 out of 5 stars

Absoutely appauling

Absoutely appauling, i went to holborn branch and there were serious pest infestations there.. cockroaches and insects on the floor, plus large spiders webs and dirty tables and pasta tasted overcooked old and stale!!! and awful rude staff horrendeous.. i emailed customer service and no reply ! Will contact environmental health officers to report

September 9, 2024
Unprompted review
Rated 1 out of 5 stars

Pronto pasta it isn't

Ordered for delivery that first said the delivery had happened when it hadn't and then eventually turned up over 2 and a half hours after ordering. The food wasn't worth the wait and they'd decided to put the soft drink can in the same bag and it arrived hotter than the food it was placed next to in the bag and was undrinkable. Lack of updates and very late delivery with lukewarm food result in the poor review - it wouldn't matter whether the food was nice or not when it's so late.

September 27, 2024
Unprompted review
Rated 1 out of 5 stars

Wars customer Service

Wars customer Service, the person how open the store not smile not friendly, wanting for 2 caffe and a sandwich's 20 minute's because all the staff stay at the back and tokens,every time I come here on Liverpool Street o have same service…very disappointed 👎👎👎👎

September 24, 2024
Unprompted review
Rated 2 out of 5 stars

overcooked and flavourless

overcooked and flavourless. I tried them purely because I got a timeout offer of any pasta for £5. ordered the wholewheat pasta with creamy mushroom. the pasta was mush and hardly any flavour in the mushroom. the only saving grace was the (small) addition of cheese. no idea how long they cooked the pasta for - a pretty long time if it was as soft as it was bearing in mind wholewheat pasta can hold it's shape well.

August 5, 2024
Unprompted review
Rated 1 out of 5 stars

Utter rubbish since changing the…

Utter rubbish since changing the breakfast menu. £7.85 for a stale ciabatta roll with one sausage in!
What on earth makes you think this is right?????????
People want quality and value and you now offer neither, What went wrong? Who made this ridiculous change? They need to go.........

August 1, 2024
Unprompted review
Rated 1 out of 5 stars

Ordered from coco di mama bournemouth

Ordered from coco di mama bournemouth, ordered slow cooked bolognese and it was cold, literally the pasta was boiled to death.. it was literally inedible mush.. there was barely any mince in there, if you had a cup of penne pasta then the ration of bolognese would have been a teaspoon full, ridiculous

July 4, 2024
Unprompted review
Rated 2 out of 5 stars

Honest review

I ordered: slow cooked bolognese pasta and fries

Packaging✅ - beautiful high quality packaging that is enjoyable to open.

Presentation✅- food is presented well and looks appealing.

Fries✅- these were very tasty and seasoned with rosemary which I loved. Also, they were cooked perfectly- neither burnt nor uncooked.

Flavor❌ - There was hardly any flavor all I could taste was the thick bland pasta. Honestly, a ready meal bolognese has more flavor than this.

Pasta:sauce ratio❌ 85% pasta : 15% sauce. The sauce is not mixed in, they put it on-top so when you get further down the cup, the pasta becomes sauceless.

Hotness❌✅- the pasta was a good temperature. However the fries could have been hotter.

Portion✅- good portions to match the prices.

Overall experience❌- 2/5. This brand presents itself as high quality, however its pasta is tasteless and they are very stingy on the sauce. Although there are more ticks then crosses, the actual taste of the food is what matters to me most and I did not enjoy it. I don’t think I would order again after this.

June 29, 2024
Unprompted review
Rated 1 out of 5 stars

Ordered beef ragu pasta

Ordered beef ragu pasta, regular size. Likely 30-40grams of beef in the whole pasta. Overall mostly just pasta with a bit of sauce, bottom part of box doesn't even have sauce as they don't mix but add it sequentially on top.

June 7, 2024
Unprompted review
Rated 1 out of 5 stars

I bought a chicken pesto flatbread…

I bought a chicken pesto flatbread sandwich from the Canary Wharf store. The sandwich although bland apart from spicy pepper pearls tasted okay. 2 hours later I felt nauseous and 3 hours later I was violently sick and needed to be collected from the office by my husband that evening as I was unable to get home unaided. I now know how awful food poisoning is. May have been unlucky but not one question in my mine about the cause of it. Posting as want to ensure no one else has same experience. I have raised to Foods Agency in Tower Hamlets.

April 8, 2024
Unprompted review
Rated 1 out of 5 stars

Arrives cold

Have ordered from Worthing several times but always arrives cold. Food is good so always hope that it will arrive hot but disappointed every time. Unfortunately have now been put off from making this the choice of our future takeaways 😕 Shame

March 15, 2024
Unprompted review
Rated 1 out of 5 stars

DONT ORDER FROM HERE!!

DONT ORDER FROM HERE!!! I was waiting for my food for an hour and it hadn't even been “prepared” according to the app so I ordered a pizza, even that got delivered before they started cooking my meal. At the time of writing this, Ive been waiting 2hrs and still not “prepared”

February 10, 2024
Unprompted review

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