Tasty sauce which made my chicken fried rice come to life .i had an issue with delivery because of a wrong postcode but Al the owner sorted the issue out as soon as I asked so I’m grateful for that .... See more
Company replied
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See what reviewers are saying
Swift delivery, very helpful via email, excellent quick response, yet to try, oil for skin very good.
Company replied
OK -- ORGANIC COCONUT OIL -- 4LITRES --- Really good product and brilliant value for money -- 4 LITRES is a good economic quantity as we use the oil for so many aspects of life !!! Also very s... See more
I bought a small 35ml jar of organic coconut oil from Ocado, but it looked like it had a quality issue so I contacted Coconut Merchant directly using their online form. They replied within two days by... See more
Company details
Information provided by various external sources
Hi! We're Coconut Merchant. We proudly produce the UK’s widest range of award-winning and ethically sourced coconut products. An on-shelf farmers’ market, we work directly with farmers across the world to source and develop only the highest quality products for our ever-growing range. Whether you're looking for coconut essentials like our cold-pressed organic coconut oil or innovations like our Great Taste top 50 awarded organic coconut jam, we've got it covered.
Contact info
Unit 4, Mitcham Industrial Estate, Streatham Road, Mitcham, CR4 2AP, Surrey
- 02037726540
- info@coconut-merchant.com
- coconut-merchant.com
4.6
Excellent
522 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Not delivered and no response from two…
Not delivered and no response from two emails sent. Further to my previous review I have now received a reply which is more than satisfactory.
June 30, 2024
Fantastic service as well products are…
Fantastic service as well products are high quality!
April 29, 2024
Brilliant Products
Super fast delivery and lovely people at customer services. Awesome products ! Best tinned jackfruit ever tasted and the coconut oil with turmeric is really something special. Love that buying organic is so easy here.
February 27, 2024
I love this product, it's great for cooking with and I also use as a moisturizer thank you 😀
Just love this product
February 14, 2024
Cant wait to cook with your products
Cant wait to cook with your products. Everything was easy. Thank you.
February 7, 2024
Very good and reliable products and a…
Very good and reliable products and a prompt user friendly service! Thank you!
February 3, 2024
Quick service and delivery
Quick service and delivery. Sadly delivery man left the gate open despite the notice.
January 5, 2024
Quick response to order.
Quick response to order.
Friendly approach.
Quick despatch,and nice package.
December 18, 2023
Coconut butter
I first purchased this on amazon, but wanted to purchase direct from the supplier. The coconut butter has a rich distinct taste that makes homemade granola bars even tastier.
Arrived sooner than expected and service with a smile so thanks.
December 4, 2023
Great quality product,support for the…
Great quality product,support for the small producers,delivered speedily
November 15, 2023
Customer Service…
I had a problem with a product I bought from Holland and Barret. Did not have the receipt to go back to the shop. Contacted Coconut Merchant and they were very happy to send me a replacement product. I am pleased with their replacement and speedy response
November 13, 2023
As usual best coconut products and only…
As usual best coconut products and only order from coconut merchant for the quality and service , great packaging but outer box arrived in dreadful condition thank to a rubbish courier.
September 3, 2023
Efficient caring company with excellent products
Goods arrived very well packaged. Initially the order was sent to a local post office as we were not in, but then Coconut Merchant resent the order to my home. Extremely efficient and extremely kind. Highly recommend Coconut Merchant, and the products are good too!!!
September 7, 2023
Good list of products based on coconut…
Good list of products based on coconut oil. Very fast delivery.
August 28, 2023
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