Coffee Hit Reviews 2,207

TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

Ordered a grinder at a competitive price and it turned up when promised without any fuss or excuses. Amazing that this kind of service needs to be highlighted as a five star, above and beyond typ... See more

Rated 5 out of 5 stars

Excellent Customer Service. I purchased a Commandate C40 from Coffee Hit after my 1zpresso grinder failed irreparably. I forgot to take advantage of their Red Clix add on deal, so I contacted Custom... See more

Company replied

Rated 5 out of 5 stars

Bought Comandante grinder, what a fantastic piece of engineering, so impressed. Coffee Hit were excellent, great price, great follow up welcome and restrained marketing (so far). Package deliver... See more

Company replied

Rated 5 out of 5 stars

I bought a coffee machine just over a year ago from Coffee Hit - I was happy with it but within quick succession two parts broke. I checked with the manufacturer and they only sold spares to the US an... See more

Company details

  1. Coffee Store

Information provided by various external sources

At Coffee Hit we offer the best gear to make coffee on the planet. We have our own range gear under the brand Rhinowares and we are partners with Brewista to develop a range of products that is innovative, high in quality and a reasonable price. We also bring innovative new products to market in the UK and Europe, products we believe offer innovation and quality.


Contact info

4.8

Excellent

TrustScore 5 out of 5

2K reviews

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Rated 5 out of 5 stars

Great line of products

Great line of products. Very responsive and great prices

March 22, 2020
Unprompted review
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Reply from Coffee Hit

Thank you for taking the time to leave us this review, it means a lot to us!

Coffee Hit

Rated 5 out of 5 stars

Favourite

High quality products, good service, good offers. Thank you.

March 22, 2020
Unprompted review
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Reply from Coffee Hit

Thank you for the great review!

Team Coffee Hit

Rated 5 out of 5 stars

Spare part for my Baratza.

Bought a spare part for my Baratza Encore. Fair price and quick delivery.

March 21, 2020
Unprompted review
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Reply from Coffee Hit

Thanks Guy, glad to hear we could help you out.

Team Coffee Hit

Rated 5 out of 5 stars

Good products and prices

Good products and prices. Quickly delivered

March 18, 2020
Unprompted review
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Reply from Coffee Hit

Thank you for your great review!
We hope to see you again soon.

Coffee Hit Team

Rated 5 out of 5 stars

Just great

Just great! Happy to get my cupping set. Much better then cheap s”it from amazon

March 14, 2020
Unprompted review
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Reply from Coffee Hit

Thank you for your review!
We really appreciate it!

Have a great day!

Coffee Hit Team

Rated 5 out of 5 stars

agreeable communication

agreeable communication, speedy next day delivery (saturday)

March 11, 2020
Unprompted review
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Reply from Coffee Hit

Thank you for your great review.
We really appreciate it.
We hope to see you soon :)

Coffee Hit Team

Rated 5 out of 5 stars

Great service

Great service. Would definitely recommend

March 10, 2020
Unprompted review
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Reply from Coffee Hit

Awesome review!
Thank you very much!

Coffee Hit Team

Rated 5 out of 5 stars

Great products, great aftercare

I've had 5 years of great everyday use from my coffee machine and grinder bought from Coffee Hit and when the grinder recently broke down the repair service was spot on. I took so long sending in for repair they had to generate new postage labels, but they were nothing but helpful and polite. They pretty much replaced all the working parts for the standard repair fee, and I had it back in just a few days. Would recommend to anyone.

March 10, 2020
Unprompted review
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Reply from Coffee Hit

Thank you for the smashing review.
We really appreciate your business :)
We are happy we could help.

Coffee Hit Team

Rated 5 out of 5 stars

Definitely would recommend

Great store with good customer support and fast shipping. Also the only supplier for the OE Lido series in the UK.

March 9, 2020
Unprompted review
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Reply from Coffee Hit

We are a big fan of our friends at Orphan Espresso! Thank you for the great review.

-Coffee Hit

Rated 5 out of 5 stars

Very competitive prices

Very competitive prices , excellent customer service what more could you ask for.

March 9, 2020
Unprompted review
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Reply from Coffee Hit

Aw, thank you Philip for the kind words!

-Coffee Hit

Rated 5 out of 5 stars

Amazing service

Amazing service! The grinder wasn’t quite what we were looking for. But oh! Fast service, prompt friendly replies, and first class service. Thank you good people, I’ll be coming back again!

March 9, 2020
Unprompted review
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Reply from Coffee Hit

Hi Richard, You still have time to return the unit if you are not happy with it. We can also help with any questions you may have. We have a Baratza technician on-site! Reach out to us at sales@coffeehit.co.uk and we can get you sorted.
Glad to hear the service was great!

-Coffee Hit

Rated 5 out of 5 stars

Perfect for the job

Perfect for the job! Just what I was looking for! Well packed & delivered on time!

March 7, 2020
Unprompted review
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Reply from Coffee Hit

Julie! Happy we could help. Thank you for choosing us for your coffee gear!

-Coffee Hit

Rated 5 out of 5 stars

All good

All good. Recommended.

March 7, 2020
Unprompted review
Coffee Hit logo

Reply from Coffee Hit

Thank you for your great review!
See you soon :)

Coffee Hit Team Ltd

Rated 5 out of 5 stars

Great product

Great product, excellent communication by seller and product was delivered a day earlier than expected.

March 4, 2020
Unprompted review
Coffee Hit logo

Reply from Coffee Hit

Awesome! Thank you for reviewing us.

-Coffee Hit

Rated 5 out of 5 stars

A really smooth and easy transaction

A really smooth and easy transaction. I love that you have a good variety of payment methods and an introductory discount really helped. Great product too!

March 1, 2020
Unprompted review
Coffee Hit logo

Reply from Coffee Hit

Amazing review!
We really appreciate it.

Coffee Hit Ltd

Rated 5 out of 5 stars

In coffee heaven

With my excellent tamping mat I feel like a professional Barista now. Exactly what I wanted and at the best price

March 1, 2020
Unprompted review
Coffee Hit logo

Reply from Coffee Hit

Graham, I am glad to hear the tamping mat has elevated what I have no doubt an already excellent barista. Looking forward to seeing you on the world barista championship stage!

-Coffee Hit

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