Ordered a grinder at a competitive price and it turned up when promised without any fuss or excuses. Amazing that this kind of service needs to be highlighted as a five star, above and beyond typ... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Excellent Customer Service. I purchased a Commandate C40 from Coffee Hit after my 1zpresso grinder failed irreparably. I forgot to take advantage of their Red Clix add on deal, so I contacted Custom... See more
Company replied
Bought Comandante grinder, what a fantastic piece of engineering, so impressed. Coffee Hit were excellent, great price, great follow up welcome and restrained marketing (so far). Package deliver... See more
Company replied
I bought a coffee machine just over a year ago from Coffee Hit - I was happy with it but within quick succession two parts broke. I checked with the manufacturer and they only sold spares to the US an... See more
Company details
Information provided by various external sources
At Coffee Hit we offer the best gear to make coffee on the planet. We have our own range gear under the brand Rhinowares and we are partners with Brewista to develop a range of products that is innovative, high in quality and a reasonable price. We also bring innovative new products to market in the UK and Europe, products we believe offer innovation and quality.
Contact info
Unit 7 Belvedere Business Park, DA17 6AH, London, United Kingdom
- 0207 635 6247
- paul@coffeehit.co.uk
- coffeehit.co.uk
My wife’s favourite mug
March 1, 2020
Unprompted review
Reply from Coffee Hit
Happy wife-happy life!
-Coffee Hit
Excellent customer service
Excellent customer service, made an order from there website on Monday morning and the goods arrived on Wednesday. Will definitely be buying from them again 👍👍☕☕
February 29, 2020
Unprompted review
Reply from Coffee Hit
Awesome news! We look forward to having you back.
-Coffee Hit
Great price and tremendous customer…
Great price and tremendous customer service.
I had an issue with the delivery on the product, through no fault of Coffee Hit. Despite this, they were so helpful in resolving the problem and getting my product to me.
Will definitely be a return customer!
February 28, 2020
Unprompted review
Reply from Coffee Hit
Jake, thanks for being an awesome Coffee Hit customer! We look forward to seeing you online again. Drop by and say hi on our online chat!
-Coffee Hit
Amazing service!
We, as company use Coffee Hit quite a lot and we have always been happy with the service. But today I was really impressed! I had to call in because of something I could not do through the website and Vicky, the person who helped me, went above and beyond to be able to help me.
I am extremely happy with how helpful and kind she was!
Great job and team coffee Hit!
February 27, 2020
Unprompted review
Reply from Coffee Hit
Hello Rodrigo,
Thank you so much for your amazing review!!! Wow!!!
We really appreciate it. We hope to work with you again very soon :)
Coffee Hit Ltd
Spectacularly good customer service.
Great choice of products, and spectacularly good customer service following a courier delivery problem, quickly sorted. I needed a new motor for a Baratza grinder, and ended up buying a tamper and an insulated coffee mug.
February 25, 2020
Unprompted review
Reply from Coffee Hit
I am glad we could get you sorted Bigi. Those couriers can catch us out sometimes.
-Coffee Hit
Amazing service
Ordered on Friday, delivered on Sunday - TO ISRAEL! Amazing service in general.
February 24, 2020
Unprompted review
Reply from Coffee Hit
This is awesome! Thanks for letting us know.
-Coffee Hit
Reply from Coffee Hit
Thank you Catalin!
-Coffee Hit
tamper mat & cups
Excellent service and quick delivery, well packed china!
February 22, 2020
Unprompted review
Reply from Coffee Hit
Great! I hope you are enjoying your new cups.
-Coffee Hit
Top and fast
Great product. Selection of items are great! The services fast and reliable. Everything arrived fast!
February 22, 2020
Unprompted review
Reply from Coffee Hit
Thank you, Jacob for the great review!
-Coffee Hit
Well packed
Well packed, very fast post.
Clear and easy to use website.
February 22, 2020
Unprompted review
Reply from Coffee Hit
Awesome! Thank you.
-Coffee Hit
Fast dispatch
Fast dispatch. The part for my grinder arrived the following morning, just in time for my morning coffee. Great service. Thanks
February 19, 2020
Unprompted review
Reply from Coffee Hit
The perfect morning cup of joe!
Thank you
-Coffee Hit
Very good and quick service it come…
Very good and quick service it come in a couple of days
February 19, 2020
Unprompted review
Reply from Coffee Hit
Glad to hear it Kevin. Thank you for the great review!
-Coffee Hit
Fast, easy and painless
I had no problems at all. Everything was delivered in perfect condition.
February 19, 2020
Unprompted review
Reply from Coffee Hit
Great! This is terrific news, Erin.
-Coffee Hit
Excellent service and quick delivery.
February 18, 2020
Unprompted review
Reply from Coffee Hit
Thank you Henry! Just what we like to hear.
-Coffee Hit
Perfect as ordered
February 18, 2020
Unprompted review
Reply from Coffee Hit
Great! Glad you are happy with your order.
-Coffee Hit
Super fast and easy order
The order and processing of it was fast, I'm completely happy and would definitively recommend the online shop. The Baratza device will be checked now and can only be commented at a later stage.
February 17, 2020
Unprompted review
Reply from Coffee Hit
Thanks for the awesome review!
-Coffee Hit
Great service thank you
February 17, 2020
Unprompted review
Reply from Coffee Hit
Thank you Robert for being a great customer!
-Coffee Hit
A terrific machine!
February 15, 2020
Unprompted review
Reply from Coffee Hit
Awesome! We are happy to hear you are enjoying it.
-Coffee Hit
Bought Sette 30 grinder
Bought Sette 30 grinder. Unfortunately the grinder was faulthy .The coffee hit arranged the courier to pick up the grinder next day free of charge from my home addrres and now waiting them to replace it .Overall great customer service!
February 15, 2020
Unprompted review
Reply from Coffee Hit
I am glad we could get you sorted! Thank you for the review.
-Coffee Hit
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.