Coffee Hit Reviews 2,207

TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

Ordered a grinder at a competitive price and it turned up when promised without any fuss or excuses. Amazing that this kind of service needs to be highlighted as a five star, above and beyond typ... See more

Rated 5 out of 5 stars

Excellent Customer Service. I purchased a Commandate C40 from Coffee Hit after my 1zpresso grinder failed irreparably. I forgot to take advantage of their Red Clix add on deal, so I contacted Custom... See more

Company replied

Rated 5 out of 5 stars

Bought Comandante grinder, what a fantastic piece of engineering, so impressed. Coffee Hit were excellent, great price, great follow up welcome and restrained marketing (so far). Package deliver... See more

Company replied

Rated 5 out of 5 stars

I bought a coffee machine just over a year ago from Coffee Hit - I was happy with it but within quick succession two parts broke. I checked with the manufacturer and they only sold spares to the US an... See more

Company details

  1. Coffee Store

Information provided by various external sources

At Coffee Hit we offer the best gear to make coffee on the planet. We have our own range gear under the brand Rhinowares and we are partners with Brewista to develop a range of products that is innovative, high in quality and a reasonable price. We also bring innovative new products to market in the UK and Europe, products we believe offer innovation and quality.


Contact info

4.8

Excellent

TrustScore 5 out of 5

2K reviews

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Rated 5 out of 5 stars

33 cups of coffee

Super little product to help me analise coffee. Good service and good quality product.

February 11, 2020
Unprompted review
Coffee Hit logo

Reply from Coffee Hit

Thanks for the review Annie!
and we agree... thats a cool buy!

Team Coffee Hit

Rated 1 out of 5 stars

They sent my personal purchase to my…

They sent my personal purchase to my Company (recevier was not me, it was my Company where I work). Personal & Company customs are very different. So I didn't able to get my package. And they didn't refund.

February 11, 2020
Unprompted review
Coffee Hit logo

Reply from Coffee Hit

Hello Ali,

Thank you for the review.
I can see that you entered your business address at checkout on our website,
and sadly once an item is in transit we are unable to manipulate or change the invoice details.
The order did not complete due to a refusal to pay customs fee - which are not dictated by Coffee Hit.

Kind regards

Leigh
Coffee Hit

Rated 5 out of 5 stars

Excellent service

Excellent service, excellent price, great quality. 100% in all respects.

February 11, 2020
Unprompted review
Coffee Hit logo

Reply from Coffee Hit

Thank you for the fab review RogerC!

Team Coffee Hit

Rated 5 out of 5 stars

It arrived quickly and all my questions…

It arrived quickly and all my questions were answered by the team before purchase

February 10, 2020
Unprompted review
Coffee Hit logo

Reply from Coffee Hit

Thank you Richard!
So pleased the team were able to help you out!

Team Coffee Hit

Rated 1 out of 5 stars

Wrong cups

Wrong cups
I ordered 150ml ancap
And received massive neutral cups
Thanks

February 4, 2020
Unprompted review
Coffee Hit logo

Reply from Coffee Hit

Hi Jordi,

Really sorry to hear you received an incorrect item.
As this review is the first we are hearing of it, I have reached out via email,
for some more detail - so we can get this issue fixed for you.
Many thanks

Leigh
Coffee Hit

Rated 4 out of 5 stars

Great service

Great service. Quick delivery. No issues. Item as described.

February 3, 2020
Unprompted review
Coffee Hit logo

Reply from Coffee Hit

Thank you for the review DJP.
Maybe next time we can win that five star review?

Team Coffee Hit

Rated 5 out of 5 stars

Perfect fit in our knock out box

Perfect fit in our knock out box. I wondered if it would be the right length to fit over the existing metal, but it’s perfect. Nice and durable feeling, doesn’t have any signs of coming loose or breaking even with constant use 7 days a week.

February 1, 2020
Unprompted review
Coffee Hit logo

Reply from Coffee Hit

Thank you for the review Jared, pleased to hear you were happy with your purchase.

Coffee Hit

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