Cohostpartners Reviews 76

TrustScore 3.5 out of 5

3.7

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Review summary

Based on reviews, created with AI

Most reviewers were somewhat happy with their experience overall. Customers frequently praised the convenient location of the properties, often highlighting their proximity to city centers, attractions, and transport links. Many also appreciated the quality of the accommodations, describing them as clean, comfortable, and well-equipped, with comfortable beds and modern kitchens being common positive remarks. The staff were generally found to be friendly and helpful. However, some people were dissatisfied with the facilities and products provided. Specific issues included non-functional appliances like dishwashers and fans, general disrepair such as broken doors and furniture, and a lack of essential items like cutlery, towels, and cleaning supplies. There were also reports of properties being unclean upon arrival, with issues like mold, dirty bins, and uncleaned air fryers, and in some cases, significant structural problems and maintenance issues.

What people talk about most

Location

Reviewers mention positive feedback about location. Many customers praise the excellent and prime location,... See more

Facilities

People report ambiguous experiences with facilities. Many reviewers praise aspects like well-equipped... See more

Quality

Reviewers highlight positive aspects of quality, with many praising the cleanliness and tidiness of the... See more

Product

Clients share ambiguous opinions on the product. Some customers praised the property, finding it great, neat,... See more

Staff

Users describe positive interactions with staff. Customers frequently praise the hosts for being friendly,... See more

Based on these reviews

Rated 4 out of 5 stars

We thoroughly enjoyed our stay. The location was perfect for our needs, check-in was seamless, and the communication from the host was good. The apartment itself is beautiful, and we especially lo... See more

Rated 3 out of 5 stars

It was convenient for us and very clean. Great communication from the agency. The flat could do with a repaint and some things need repairing like the door to the balcony and the surround of the tv... See more

Rated 5 out of 5 stars

We all very much loved the place, was perfect for our stay. We did have an issue in not being able to find the coffee maker but apart from that felt very comfortable and had an enjoyable stay

Rated 5 out of 5 stars

The location of the property is so good for me, close to M4. Check in process was smooth and straight forward, The host was incredibly responsive and went above and beyond to ensure we had everythin... See more



Contact info

3.7

Average

TrustScore 3.5 out of 5

76 reviews

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Hasn’t replied to negative reviews

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Rated 3 out of 5 stars

Convenient and clean. It was convenient and very…

It was convenient for us and very clean. Great communication from the agency.
The flat could do with a repaint and some things need repairing like the door to the balcony and the surround of the tv needs finishing off. The fans in the bathroom didn’t work so mould is starting to appear on the wall.

August 21, 2025
Unprompted review
Rated 5 out of 5 stars

Our stay here was perfect

Our stay here was perfect. It had everything you could possibly need, fully stocked kitchen, bathroom bedrooms etc. all spotless.

Really friendly, kind and generous people who couldn't have done enough for us. Including the offering of fresh eggs each day. The kids absolutely loved the duck pond and chickens.

Lots of activities close enough nearby.
Hope to stay here again in the future.

August 13, 2025
Unprompted review
Rated 4 out of 5 stars

Great property

Great property , neat and had more than enough space for a family of 4 and our pet ( Beagle ) Chloe.

My only issue would be the location and that there was a broken chair which i reported on the nigh we had dinner it gave way so was already broken and the piece was put by the kettle so the cleaners knew but didn't report this to be replaced prior.

We did and was told a chair would be ent that day (same day as arrival) but it never showed up in our duration of the stay. Other than that is was worth the money and we had a great time in Swansea.

August 7, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent experience

The location of the property is so good for me, close to M4. Check in process was smooth and straight forward, The host was incredibly responsive and went above and beyond to ensure we had everything we needed, from clear check-in instructions to local recommendations. The amenities, like the cozy beds, well-equipped kitchen, and fast Wi-Fi, made our stay comfortable and convenient. I especially loved dining area and the garden. The kitchen is modern and has everything I needed in an apartment. I’d highly recommend this place to anyone visiting Newport and would definitely book again!
-Olalekan

August 4, 2025
Unprompted review
Rated 1 out of 5 stars

My experience was truly awful

My experience was truly awful — so much so that I had to cancel my stay, and I'm now waiting for a refund, which I hope will be issued.

When I arrived, the accommodation had not been cleaned after the previous guests and was in a very dirty state. I reported the issue, and after a few hours, cleaning was done. However, in the small inner courtyard, there was a large amount of rotting, foul-smelling garbage in bins that had not been emptied. This continued to attract swarms of flies throughout the property.

I requested further assistance the next morning as soon as I woke up, but I received no support during the entire day — not until I involved Airbnb customer service in the afternoon. Even then, nothing was done, and I simply couldn’t stay in a place filled with flies and rotting trash.

I had to find an alternative solution at my own expense. I now hope to be refunded, and that the host will at least show some integrity in this matter, because my stay in Cardiff was completely ruined. I'm very disappointed.

July 27, 2025
Unprompted review
Rated 5 out of 5 stars

Great property

Easy booking.
Good communication, regarding location, access to property.
Property, so nice. Clean and everything you could wish for away from home.

July 11, 2025
Unprompted review
Rated 5 out of 5 stars

Accommodation blew me away especially…

Accommodation blew me away especially for the Price. The rooms were clean. The showers and bathrooms were good and the location of this is very nice in a nice part of town in sale with plenty around. Would highly recommend.

July 11, 2025
Unprompted review
Rated 4 out of 5 stars

Every convenience

Easy check-in, comfy bed, very well-equipped kitchen and large private patio overlooking a well-tended central courtyard. It was very quiet apart from seagulls in the early morning. Also close to Tesco Express, city centre and transport links. Thanks -perfect for what I needed!

July 4, 2025
Unprompted review
Rated 1 out of 5 stars

Very disappointed

Very disappointed. We had a very last minute cancellation without any communication from the company, not even an explanation or apology. This cancellation was so last minute that we were unable to make a booking for our group size with the time left and as a result had to make numerous bookings across different places

June 15, 2025
Unprompted review
Rated 5 out of 5 stars

The place was great

The place was great. We had plenty of space and it was very well taken care of. Very close to the center, the park and the castle. Beds were comfy and the living space was more than generous.

May 30, 2025
Unprompted review
Rated 5 out of 5 stars

A desirable stay…

Everything was great! Home cleanliness, kitchen appliances ,view
It was 5 min walk to the beach strongly recommended
The host asking frequently about any needed services

May 27, 2025
Unprompted review

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