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See what reviewers are saying

Rated 5 out of 5 stars

I had a serious problem with navigating the trading platform and it was hard to figure out why I was having a problem signing in , then came Anna a very nice CS rep and took care of the problem like... See more

Company replied

Rated 5 out of 5 stars

Max Jones was the agent I worked with. He helped walk me through a couple a questions I had about funding my live account. Everything went very smoothly, even after I accidentally deposited the mone... See more

Company replied

Rated 5 out of 5 stars

James C. Identified my account issue with professionalism and quick problem solving. His quick fix to my account deposit issues makes me appreciate using coinexx as my broker. The customer support is... See more

Company replied

Rated 5 out of 5 stars

James helped so much when I was "stuck" trying to get my google authentication app to work properly. he helped me work through the security details for making a withdrawal. Thank you James for your... See more

Company replied

Company details

  1. Finance Broker

Written by the company

Coinexx is a forex broker that empowers traders with seamless access to Major Cryptocurrencies, Forex, Commodities, and Global Indices. We’re revolutionizing trading by eliminating the delays, high costs, and security risks of fiat money through secure, efficient crypto wallets. Experience fast, low-cost, and secure trading like never before. Join Coinexx and take your trading to the next level today!


Contact info

You should know

4.9

Excellent

TrustScore 5 out of 5

2K reviews

5-star
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1-star

Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Stella Lewis was the rep who I chatted…

Stella Lewis was the rep who I chatted with. She led me right to how my issue can be fixed. She had a great comand of the system and was very helpful and friendly.

Thank You Stella!

March 31, 2026
Unprompted review
Coinexx logo

Reply from Coinexx

Dear Client,

Thank you for taking the time to leave your review. We are glad we could be of help to you. We'll pass on your appreciation.

Regards,
Support Team

Rated 5 out of 5 stars

Appreciation

As always, they were able to find the subject correct it and notify me so thank you

March 31, 2026
Unprompted review
Coinexx logo

Reply from Coinexx

Dear Client,

Thank you for taking the time to leave your review. We are glad we could be of help to you. We'll pass on your appreciation.

Regards,
Support Team

Rated 5 out of 5 stars

James ROCKS!

James exceeded my expectations. He was knowledgeable and patient with me. Thank you James!!

March 30, 2026
Unprompted review
Coinexx logo

Reply from Coinexx

Dear Client,

Thank you for taking the time to leave your review. We are glad we could be of help to you. We'll pass on your appreciation.

Regards,
Support Team

Rated 5 out of 5 stars

Deposit issue

Anna Carter Did an excellent job on handling my problem. She was quick and very nice about it. Thank you!

March 30, 2026
Unprompted review
Coinexx logo

Reply from Coinexx

Dear Client,

Thank you for taking the time to leave your review. We are glad we could be of help to you. We'll pass on your appreciation.

Regards,
Support Team

Rated 5 out of 5 stars

Ana was great very helpful and fast

Ana was great very helpful and fast

March 30, 2026
Unprompted review
Coinexx logo

Reply from Coinexx

Dear Client,

Thank you for taking the time to leave your review. We are glad we could be of help to you. We'll pass on your appreciation.

Regards,
Support Team

Rated 5 out of 5 stars

Marsha was very good and understanding

Marsha was very good and understanding
7 people I spoke with struggled to assist she made sure I was help and understood, keeping me here longer

March 29, 2026
Unprompted review
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Reply from Coinexx

Dear Client,

Thank you for taking the time to leave your review. We are glad we could be of help to you. We'll pass on your appreciation.

Regards,
Support Team

Rated 5 out of 5 stars

James Cook was very kind and went above…

James Cook was very kind and went above and beyond to make sure the error was corrected and I was satisfied.

March 29, 2026
Unprompted review
Coinexx logo

Reply from Coinexx

Dear Client,

Thank you for taking the time to leave your review. We are glad we could be of help to you. We'll pass on your appreciation.

Regards,
Support Team

Rated 5 out of 5 stars

They have the best customer services…

They have the best customer services and Garry smith solve my problem I had on my account and he immediately solved it !

March 29, 2026
Unprompted review
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Reply from Coinexx

Dear Client,

Thank you for taking the time to leave your review. We are glad we could be of help to you. We'll pass on your appreciation.

Regards,
Support Team

Rated 5 out of 5 stars

Garry Smith went above expectations and…

Garry Smith went above expectations and fixed my problem, great customer service!

March 29, 2026
Unprompted review
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Reply from Coinexx

Dear Client,

Thank you for taking the time to leave your review. We are glad we could be of help to you. We'll pass on your appreciation.

Regards,
Support Team

Rated 5 out of 5 stars

Needed help to transfer between…

Needed help to transfer between accounts as Coinexx was experiencing an issue showing the account balances. Garry Smith helped me today.

March 28, 2026
Unprompted review
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Reply from Coinexx

Dear Client,

Thank you for taking the time to leave your review. We are glad we could be of help to you. We'll pass on your appreciation.

Regards,
Support Team

Rated 5 out of 5 stars

What made my experience great, great customer service

What made my experience great, Anna Carter was patience and kind with her words.

March 27, 2026
Unprompted review
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Reply from Coinexx

Dear Client,

Thank you for taking the time to leave your review. We are glad we could be of help to you. We'll pass on your appreciation.

Regards,
Support Team

Rated 5 out of 5 stars

New customer to Coinexx and so far it's been 5 stars!

New customer to Coinexx and so far it's been great. Had to reach out a couple of times for questions and the live chat team were really quick and responsive. Answered my questions super fast and they seem to be available for many hours during the day which is a plus. but the best thing so far was the last interaction i had with Anna C. who helped me take advantage of their deposit bonus. They match every deposit over $100 with the same amount, so you get +100% on your equity. Now there's terms with it of course and you can't withdraw it, but it doubles your trading equity for you to keep the profits. Coinexx 5 stars, Anna C. 5 stars.. keep it up!

March 27, 2026
Unprompted review
Coinexx logo

Reply from Coinexx

Dear Client,

Thank you for taking the time to leave your review. We are glad we could be of help to you. We'll pass on your appreciation.

Regards,
Support Team

Rated 5 out of 5 stars

Gary Smith was very helpful when I…

Gary Smith was very helpful when I tried to reset my Demo acct capital. He was patient and timely. Coinexx live chat is top notch.

March 26, 2026
Unprompted review
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Reply from Coinexx

Dear Client,

Thank you for taking the time to leave your review. We are glad we could be of help to you. We'll pass on your appreciation.

Regards,
Support Team

Rated 5 out of 5 stars

Demo Account Balance

I needed a demo account with a set balance to match personal accounts for testing strategies. Garry Smith helped me out and quickly got my demo account set up.

March 26, 2026
Unprompted review
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Reply from Coinexx

Dear Client,

Thank you for taking the time to leave your review. We are glad we could be of help to you. We'll pass on your appreciation.

Regards,
Support Team

Rated 5 out of 5 stars

Awesome customer service

Awesome customer service. Best in the Land. Thanks for the great assist.

March 26, 2026
Unprompted review
Coinexx logo

Reply from Coinexx

Dear Client,

Thank you for taking the time to leave your review. We are glad we could be of help to you. We'll pass on your appreciation.

Regards,
Support Team

Rated 5 out of 5 stars

james cook assisted me very fast and…

james cook assisted me very fast and helped me with all my concerns love this company please do not change

March 26, 2026
Unprompted review
Coinexx logo

Reply from Coinexx

Dear Client,

Thank you for taking the time to leave your review. We are glad we could be of help to you. We'll pass on your appreciation.

Regards,
Support Team

Rated 5 out of 5 stars

MT4 Platform, Timely Withdrawals

MT4 Platform, Quick Withdrawals. I have traded with them for years. They are one of my favorite brokers.

I have $30k there now and have received the funds (partial or full draw) when I have requested various amounts and received them within 24 hours of the request.

March 25, 2026
Unprompted review
Coinexx logo

Reply from Coinexx

Dear Client,

Thank you for taking the time to leave your review. We are glad we could be of help to you. We'll pass on your appreciation.

Regards,
Support Team

Rated 5 out of 5 stars

Been with coinexx for 2+ years always…

Been with coinexx for 2+ years always been very helpful and very trustworthy with my deposits and withdrawals .

Customers service members like Anna Carter who just helps me today with a delay deposit answer and solved my problem very quickly within me messaging them in 10 minutes. I appreciate the service you guys provide and hope for yall to see my journey when I become successful it’s will happen this year 2026 📈💸💯

March 25, 2026
Unprompted review
Coinexx logo

Reply from Coinexx

Dear Client,

Thank you for taking the time to leave your review. We are glad we could be of help to you. We'll pass on your appreciation.

Regards,
Support Team

Rated 5 out of 5 stars

Micro lots (and superb support)

I reached out to support to ask about using micro lot sizes to trade indices on my account. I forgot that I had accepted a bonus that increased my leverage, but it also removed the micro lots feature. The support agent, Stella Lewis, was so pleasant and helpful. After reaching out to her support team, she was able to add the micro lots feature back to my account! I have been using this broker for a couple years, and have never had any complaints. Deposits are quick and easy, and so are withdrawals!

March 24, 2026
Unprompted review
Coinexx logo

Reply from Coinexx

Dear Client,

Thank you for taking the time to leave your review. We are glad we could be of help to you. We'll pass on your appreciation.

Regards,
Support Team

Rated 5 out of 5 stars

Anna Carter was my customer service…

Anna Carter was my customer service representative. She was very polite and professional. She resolved my issue quickly. Coinexx is top notch.

March 24, 2026
Unprompted review
Coinexx logo

Reply from Coinexx

Dear Client,

Thank you for taking the time to leave your review. We are glad we could be of help to you. We'll pass on your appreciation.

Regards,
Support Team

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