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CoinRabbit Reviews 252

TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

To be honest, I haven't even started using the service yet, but I've already encountered issues with KYC (my fault), and the support team has been helping me. They spent several days trying to resolve... See more

Company replied

Rated 1 out of 5 stars

Stay away! Do not take a collateral loan from this exchange against your asset. They will liquidate you without giving you an opportunity to make the margin requirements. Chat support seems helpful... See more

Company replied

Rated 5 out of 5 stars

very good experience so far. very helpful also with customer support and answered all my questions and helped me basically step by step with loan. customer support replies straight away too. Wayne... See more

Company replied

Rated 5 out of 5 stars

CoinRabbit has been a great loan service resource! It's been efficient, quick, and approval friendly. No credit check, just a standard crypto collateral transfer...all within an hour. Based on your... See more

Company replied

Company details

  1. Business Management Consultant
  2. Bank

About CoinRabbit

Written by the company

We are a leading cryptocurrency platform dedicated to helping you unlock the full potential of your digital assets. Whether you need instant liquidity, want to grow your crypto holdings, or trade seamlessly, we provide fast, secure, and user-friendly solutions—all while keeping your funds safe in top-tier custody.

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Why Choose CoinRabbit?

buy

Borrow Instantly

Get crypto-backed loans in minutes with no credit checks or lengthy verifications.

earn

Earn Passive Income

Grow your wealth with high-yield crypto savings accounts designed for flexibility and competitive returns.

trade

Trade with Ease

Buy, sell, or exchange major cryptocurrencies effortlessly with our intuitive tools.

security

Top-Tier Security

Your safety is our priority. Funds are stored in secure cold wallets, protected by multi-layer authentication, real-time alerts, and whitelisting.

support

24/7 Human Support

Reach our dedicated team anytime—no bots, no delays, just real solutions.

card

Financial Freedom on Your Terms

CoinRabbit empowers you to leverage Bitcoin, Ethereum, and other major cryptocurrencies without selling.

Join thousands of users who trust CoinRabbit for transparent, secure, and innovative crypto solutions.

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Contact info

4.5

Excellent

TrustScore 4.5 out of 5

252 reviews

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Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Iam don't give my loan

November 24, 2024
Unprompted review
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Reply from CoinRabbit

Thank you for your review.
Please reach out to our support team at support@coinrabbit.io with the details of your request so we can assist you and ensure your loan is processed correctly.

Rated 1 out of 5 stars

Give me my XRP back!

November 7, 2024
Unprompted review
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Reply from CoinRabbit

Hello!

Please contact us at support@coinrabbit.io and we will assist you in resolving your case as quickly as possible.

Our team is always here to help!

Rated 5 out of 5 stars

Helpful

Helpful, responsive and timely support.

November 5, 2024
Unprompted review
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Reply from CoinRabbit

Thank you for your feedback!

Our team is always provide helpful, responsive and timely support.
If you need assistance, please do not hesitate to contact us!

Rated 5 out of 5 stars

Quick and easy

Quick and easy. The staff are super helpful, and really responsive. Even in the middle of the night! Quick and easy loan process.Takes 5-10 min to get the loan. Ollie is a rockstar give him a raise

October 20, 2024
Unprompted review
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Reply from CoinRabbit

Thank you for the awesome review!

Our loan process is designed to be smooth and fast. Ollie is indeed a rockstar, and we’ll make sure to pass on your kind words.

If you need anything else, feel free to reach out.

Rated 1 out of 5 stars

Ripoff

Ripoff
I took a loan just to test it out. It is way harder than it sounds. You have first send your cypto there. They charge a fee for that. then you take a loan and they give it to you in TRX/USDT. You have to convert that something coinbase will take like ETH\USDT. (which they charge another fee to swap) then you send it to coinbase (Another fee) Then once on coinbase you sell your crypto for USDT (Another fee) then cash out(Another Fee) All in all for a $1150 loan I paid about $50 in fees. Rip off. But get this I tried to pay off the loan it said the balance was $1155 I paid that and was left with .01 to repay. They would not release my loan until I paid the .01 which I had to transfer a coin from coinbase (another fee) , payoff my loan and send my crypto back to coinbase. (Another fee) THey rape you with fees.

October 11, 2024
Unprompted review
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Reply from CoinRabbit

Thank you for your feedback.

Please note that CoinRabbit allows you to choose the network for your USDT loan, so there's no need to convert between networks.

Additionally, if you're taking a loan to send to another platform, you can select that option directly during the process, avoiding additional transfers and fees.

Regarding loan repayment, the collateral is released after the full repayment of the loan. This is a standard practice to ensure the proper closure of any loan.

If you have any questions, please contact our support team.
We're here to help you navigate the process efficiently.

Rated 5 out of 5 stars

Easy and straightforward!

Easy and straightforward!! Would highly recommend but don’t go crazy on the LTV. Stay safe at 65%.

September 14, 2024
Unprompted review
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Reply from CoinRabbit

Thank you for your feedback!

We’re glad to hear that you found the process easy and straightforward. Your advice about keeping the LTV at 65% is a great tip for staying on the safe side.

If you have any further questions or need assistance, feel free to reach out, we're here to help!

Rated 2 out of 5 stars

Coinrabbit have alot of technical…

Coinrabbit have alot of technical issues especially when market crashes and you get close to liquidation, issues transferring collateral in , issues with google authenticator , they have a very clunky way of taking out loans and paying back , have to send funds to various wallets different addresses , very time consuming and nothing like binance , they are not doxed either , the other issue is you can over collateralise loans when market dumps but you then cant take part of your collateral out when it goes up , you have to pay whole loan off , then you have to put in your external wallet address and wait for them to transfer out ( not just case of sending funds and getting immediate access to your crypto in wallet on coin rabbit , i have used them alot and been liquated alot , which is not their fault but just be aware when taking loans out its risky

April 18, 2024
Unprompted review
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Reply from CoinRabbit

We appreciate you bringing these points to our attention. Your experience is important to us, and we're always working to enhance our platform.

For us to review your case in detail and address these concerns, please send your loan ID to support@coinrabbit.io. Our team will look into it and find a suitable solution.

Rated 5 out of 5 stars

Great company will always use I did…

Great company will always use I did something dumb almost lost my savings they helped me get it back learned from my mistake BACKUP YOUR 2FA

August 27, 2024
Unprompted review
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Reply from CoinRabbit

Thank you for sharing your experience with us!

Our team is always ready to assist and provide personalised solutions for each customer. We also remind the importance of keeping a backup of their 2FA codes in a safe place, as it helps maintain access to your account if needed.

We're always here to make sure your experience is safe and smooth!

Rated 5 out of 5 stars

Been using coinrabbit for awhile now

Been using coinrabbit for awhile now. Loan process is very simple to use and quick. Had one issue getting a crypto off, but with help of Ollie it was quickly sorted. Would recommend them for anyone looking to use crypto for loans.

August 26, 2024
Unprompted review
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Reply from CoinRabbit

Thank you for sharing your experience with us!

We’re always here to support you with anything you might need. Happy lending!

Rated 5 out of 5 stars

Great experience with Coinrabbit

Great experience with Coinrabbit. Took 2 crypto loans. Any time I had an issue, their service team was quick to respond and resolve. When I paid off the first loan I had my crypto back in my wallet in a matter of minutes. Great service. Will use again in the future if I need a crypto loan.

August 14, 2024
Unprompted review
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Reply from CoinRabbit

Thank you for choosing CoinRabbit.

We're thrilled to hear that you've had a smooth experience with our crypto loans.
Our team is always here to make sure everything runs like clockwork!

Rated 5 out of 5 stars

The CoinRabbit support team assisted me…

The CoinRabbit support team assisted me with an urgent time sensitive matter. Ollie and Russell with support was very detailed and thorough in their assistance and was able to resolve my issue within the timeframe that was needed, I am so thankful for the CoinRabbit support team. 10 stars out of 5!

August 14, 2024
Unprompted review
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Reply from CoinRabbit

Thank you for your amazing feedback.

Your recognition of our team's work means a lot to us.

We appreciate your confidence in CoinRabbit and are always available to assist you whenever needed!

Rated 5 out of 5 stars

Coinrabbit is the best way ever to get…

Coinrabbit is the best way ever to get a very quick loan against crypto collateral. Take an hour to get a loan, very useful to buy a deep for example.
plus the support team is very efficient !

August 7, 2024
Unprompted review
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Reply from CoinRabbit

Thank you for your kind words!

We're thrilled to hear that you've had a great experience with CoinRabbit. We're glad to know that our service has helped you seize a market opportunity.

Our support team is here to help you whenever you need it.

We appreciate your trust in us and look forward to supporting you on your crypto wealth-building journey!

Rated 5 out of 5 stars

A Company’s true character is always revealed in crisis and they are CLUTCH!

I can’t express how pleased I am with the Amazing support team and how they handle their customers needs and issues even in the midst of a wide spread market crash and Technical Issues after Reaching out the support team and group channels they resolved all the issues , credited my account and all is well! While many other decentralized company’s would just take your funds and leave you stuck, they operate with good business standards and excellent customer service despite widespread market conditions they come thru! You can’t ask for anything more as a campanys true character is always revealed in moments of crisis and to their credit they are clutch and come thru!

August 5, 2024
Unprompted review
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Reply from CoinRabbit

Dear James Grover,

Thank you for your kind words! We're pleased to hear that our support team has met your needs during the recent market challenges. It was a really difficult market situation, and we are glad that we were able to resolve all the technical issues you had. At CoinRabbit, we strive to provide excellent service and maintain high standards, even in difficult times.

If you need any further assistance, please don't hesitate to contact us.

Best regards,
The CoinRabbit Team

Rated 5 out of 5 stars

UPDATE - Customer Service is amazing. OG - I was stupid enough to believe this…

I'm amending my review. I was skeptical, testing, and experimenting right when the market went haywire. I knew this was something different since it seemed to be only effecting the ETF sites. However right in the middle of my experimentation, a 90% LTV loan (small but not really), crap happened. I left this review in a freak out mode trying to get someone to talk to me. I waited BS has I still have confidence in the BTC marketplace. I would like to say CoinRabbit's Customer Service is top notch. Probably one of the best I have ever received. They calmed me down. Worked with me and we got it correct. I would highly recommend their service. I have been proven wrong. I will use them in the future and continue today. I did leave a freak out review. This is an amendment. LOL. Again, they get 5 stars in my book. They calmed me down and we got it right. And yes I went into freak out. In conclusion, I knew I was testing and stuff. It just happened to be the wrong time. Pay attention to LTV. But, their Customer Service is probably the best I have ever encountered. Exceptional. I am won over. Thank you. Be patient y'all. They will get to it.

August 3, 2024
Unprompted review
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Reply from CoinRabbit

Hello,

We understand your frustration and want to reassure you that we take your concerns very seriously.

Our team has reviewed your case and we have contacted you by email support@coinrabbit.io to help reactivate your loan and resolve any issues you may be experiencing. Please check your inbox and spam folder for our message.

Providing quality service is always our top priority.

Kind regards,
The CoinRabbit Team

Rated 5 out of 5 stars

Coinrabbit's been my go-to for crypto…

Coinrabbit's been my go-to for crypto loans lately. It's pretty slick - quick setup, no fuss with papework. Simple and easy. I dig how I can use diff coins as collateral and pay back whenever. Sure, the interest rate isn't dirt cheap, but the flexibility makes up for it.

The only thing missing? A mobile app. Would live to check my loans on the go. Fingers crossed they'll add that soon! Overall, solid choice if you need fast crypto cash. Just remember it's still crulto - don't bet the farm!

July 29, 2024
Unprompted review
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Reply from CoinRabbit

Hi,

Thank you for sharing your positive experience with Coinrabbit! We're pleased to hear that you find our platform fast, hassle-free and flexible. Your feedback regarding interest rates is noted, and we always strive to offer competitive rates while maintaining our flexibility.

We're also pleased to announce that we're actively working on developing a mobile app to improve your experience and make it even easier to manage your loans on the go.
Stay tuned for updates!

Best regards,
The Coinrabbit Team

Rated 1 out of 5 stars

__No

I open up an account on 5th of June. I was getting text messages as usual. Then suddenly on the 11th I couldn't get any text messages allowing me to log into my account. So I got to run around for an entire week and they finally allowed me to have access to my account after I sent them some bnb dust. Now that I'm trying to withdraw some funds back to the wallet where I originally sent them the collateral for the loan I get several messages showing that it's complete and they will send me the money soon but I never get it and text they give a run around and a run around and a run around. Now I have to wait for technical support and what will probably another week of messages. I will be surprised if I ever get my money back from them though I won't stop trying but this is definitely a steer clear for me. I'll come back and update it if I actually get the funds back but if I don't this will be my last post up here until they do I've had this account since June 5th and since the 11th I've had to go back and forth in text messages for more than an hour every day with someone over either a login for last week and what looks to be probably a week of text messaging to try and get my funds back to my wallet where I gave them access to for the loan I will definitely be opening up another wallet and start rebuilding my coin from there this is outlandish

July 19, 2024
Unprompted review
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Reply from CoinRabbit

Dear Jimmy,

We apologise for any inconvenience or frustration you've experienced. We understand how important it is to have easy access to your account and prompt withdrawals.

After carefully reviewing your case, we have identified the cause of the withdrawal issue and have already implemented a solution. As we can see, you have now been able to withdraw funds from your CoinRabbit wallet to an external wallet without any problems.

We recognise that your previous experience was not up to the standard we strive to achieve for every customer. We are also working on adding information about coins not available on the site to prevent such misunderstandings in the future.

Your feedback is invaluable to us and we are committed to improving our service. We hope you will give us another chance to provide you with a smoother experience.

We thank you for your patience and understanding.

Best regards,
The CoinRabbit Team

Rated 5 out of 5 stars

I actually really liked it!

I actually really liked it!
I've taken a couple of loans with BTC before, and these guys were awesome with helping me when rates dropped! I'm looking forward if they add a feature for repayment in any currency, that would save me a lot of time
This servise is really comfortable, hope it stays afloat for a long time

July 17, 2024
Unprompted review
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Reply from CoinRabbit

Thank you for your kind feedback!

We're glad to hear that you've had a positive experience with our service, especially with the support during exchange rate drops.

We wanted to let you know that we already offer the option to pay back loans in any currency for loans taken from the CoinRabbit wallet.
Our team is also working hard to extend this feature to loans from external wallets soon.

Your comfort and satisfaction is our top priority, and we hope to provide you with excellent service for a long time to come!

Rated 1 out of 5 stars

Coinrabbit is scarily incompetent. Dont go near them.

Simply speaking Coinrabbit is incompetent and the risk of one losing money in engaging with them is far more than losing your money in crypto volatility. That simply makes them scary. I had some FET as collateral and the day it started going down decided to repay my loan and get my FET and sell it. Guess what! they had a technical problem with withdrawing my FET and it took 6 days before I get it. I lost more than 6k in the process. I would never use them again nor will I let anyone of my friends use Coinrabbit.

July 5, 2024
Unprompted review
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Reply from CoinRabbit

Dear Aziz,

We would like to apologise for the inconvenience caused by the system failure. This is an unacceptable incident for us and we have taken immediate steps to prevent similar situations in the future.

Following a thorough analysis of the incident, it was possible to identify errors in the deposit withdrawal process which caused delays on our part. We would like to assure you that we have already implemented corrective actions and processes to address the identified issue.

We would like to provide you with contacts for the VIP Client Service program, which will allow us to resolve any delays as soon as possible.

We also want to offer you a special discount on interest rates as compensation for lost profits. Please contact us by email at support@coinrabbit.com to discuss this in more detail.

Once again, we apologise and look forward to restoring your confidence in our service.

Rated 4 out of 5 stars

Never dought

Its when I got money

July 1, 2024
Unprompted review
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Reply from CoinRabbit

Thanks for sharing your impressions, we appreciate feedback from our customers!

We would be glad to receive detailed feedback on your experience with the product. It helps us to get better and improve your borrow experience every day.

Feel free to contact us anytime!

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