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Collecting Cars Reviews 

1,667
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Considering 395 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the dedicated staff and describe the entire vehicle auction process as exceptionally smooth, professional, and straightforward from beginning to end. Many people highlight the professional guidance and quick communication provided by the team members who handle the listings. Some reviewers were not happy with certain financial aspects and specific post-auction details. Some people felt that commission fees were a bit high or noted unexpected costs during transactions. Others also mentioned facing occasional challenges when trying to finalize paperwork or ensure a fully robust post-auction service.

What people talk about most

Staff

Clients share positive opinions on staff, consistently praising their professionalism, helpfulness, and clear... See more

Service

People report positive experiences with service, highlighting exceptional support and a smooth auction... See more

User experience

Customers had positive experiences with user_experience, describing the platform as smooth and... See more

Product

Users describe ambiguous interactions with product, reflecting a divided consensus on vehicle listings and... See more

Price

Customers consistently note ambiguous experiences with price, reflecting a wide range of outcomes. While some... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I like the fact the auction goes live as soon as all the relevant information has been gathered. I like the way the 48 HR clock adds an extra dimension to the sale. I think you could push the Escrow s... See more

Company replied

Rated 4 out of 5 stars

Some good cars - could be better on communication. I was the highest bider on a car that didn’t meet the reserve. I would have increased my bid to secure the car and contacted Collecting Cars but did... See more

Rated 5 out of 5 stars

I recently used this service to sell my car registration and Fynn Stewart managed the whole process for me and he was absolutely brilliant! From start to finish it was incredibly smooth and straightf... See more

Company replied

Rated 5 out of 5 stars

We sold are Aston Martin DBS through CC and the whole process from start to finish was fantastic! Shout out to Carl Ljunglöf at Collecting Cars who did an amazing job with the auction. Best regards... See more

Company replied


Company details

  1. Auto Auction
  2. Auto Market
  3. Online Auction Service
  4. Online Marketplace

About Collecting Cars

Written by the company

WHAT IS COLLECTING CARS?

Collecting Cars is a global online platform devoted to cars and automobilia. We are open for bids 24/7 with new auctions going live every day, alongside a range of other ways to sell.

The platform launched in 2019 in the UK, but quickly expanded with teams in mainland Europe, Australia and North America. We have rapidly become a global leader in the market and continue breaking records around the world!

Our platform may be 100% online but behind the scenes we are a passionate team of over 90 car enthusiasts who work around the clock to get your car in front of the most eyes.

ARE YOU A BUYER?

Our platform has been trusted by thousands of buyers from around the world to find them their next collectible car.

Buyers can view in-depth images of each listing and can read our detailed descriptions outlining the condition of the car. We charge a 6% + VAT buyer's premium to a successful auction winner.

REGISTER TO BID

ARE YOU A SELLER?

List for FREE.
Sell for FREE.
Hassle FREE.

We don't charge anything to sell with us and you receive 100% of the winning bid.

Speak to one of our consignment specialists today to discuss how we can help you get the most money for your car.

SELL WITH US


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 2% of negative reviews

Typically replies within 1 week

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4.4

All reviews

(1,667)

407 reviews in the last 12 months

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Rated 5 out of 5 stars

Samuel Nicholson from Collecting Cars…

Samuel Nicholson from Collecting Cars looked after me when I sold my Aston Martin Dbs. He kept me informed through out the whole process .From the start to finish it’s been seamless, no effort from me was required. The platform really works well, they came and took photographs and then went live with the 7 day auction. All through the auction week and especially the final day and hours they were attentive and responsive to the changing situation with recommendations.Also I must mention how honest Sam and his team were always available with advice and guidance about even about the after sales process.

April 3, 2026
Unprompted review
Collecting Cars logo

Reply from Collecting Cars

Hello Andrew,

Thank you for the wonderful feedback. We are pleased to hear that the sale of your Aston Martin DBS was a seamless, effortless experience. Providing attentive support and honest guidance from start to finish is exactly what we strive for.

The Collecting Cars Team

Rated 5 out of 5 stars

Nice smooth transaction

April 10, 2026
Unprompted review
Collecting Cars logo

Reply from Collecting Cars

Hello James,

Thanks for the great feedback. We’re glad we could make the process easy for you.

The Collecting Cars Team

Rated 4 out of 5 stars

1991- 911(964) sold

The team members I was predominantly dealing with were professional; supportive, and generally seeking the best outcome to my listing on the day of auction

March 30, 2026
Unprompted review
Collecting Cars logo

Reply from Collecting Cars

Hello Shane,

Thank you for the great review! We are pleased you felt well-supported throughout your auction. Ensuring you had a professional experience and achieved the best possible outcome was our top priority.

The Collecting Cars Team

Rated 5 out of 5 stars

I was pleased with the outcome of the…

I was pleased with the outcome of the sale, Marion handled quiet well and made the sale every easy, collecting cars now have sold few cars for me and they will still sale more
Thank you

April 1, 2026
Unprompted review
Collecting Cars logo

Reply from Collecting Cars

Hello Sebouh,

Thank you for the great review!

We are thrilled that you are pleased with the outcome of the sale and that the process was so easy for you.

The Collecting Cars Team

Rated 5 out of 5 stars

Well managed sale

Very efficient process, car got decent traction and sold well. Thanks to James for his help with the process.

April 2, 2026
Unprompted review
Collecting Cars logo

Reply from Collecting Cars

Hello Sarp,

Thank you for sharing your experience! We're delighted that the process was so efficient and your car achieved a great result.

The Collecting Cars Team

Rated 5 out of 5 stars

Great experience, great people!

I have now bought a sold cars through collecting cars on both sides of the transaction. The company proved to be extremely professional informative and great value for money.

The sales team are really helpful, clearly there is an emphasis on the deal, which is great and I was informed and communicated with throughout the entire process

March 20, 2026
Unprompted review
Collecting Cars logo

Reply from Collecting Cars

Hello Nathan,

Thank you for the excellent review! We're delighted to hear you've had such positive experiences both buying and selling with us. It's great to know our team's professionalism, communication, and focus on the deal stood out to you. We truly appreciate your continued trust in Collecting Cars!

The Collecting Cars Team

Rated 5 out of 5 stars

Dealt with Fynn on the sale of my car…

Dealt with Fynn on the sale of my car and he was brilliant from start to finish. Always proactive, never had to chase for updates, and he made the whole process really straightforwar, overall really impressive. Would have no hesitation recommending him or using Collecting Cars again.​​​​​​​​​​​​​​​​

March 17, 2026
Unprompted review
Collecting Cars logo

Reply from Collecting Cars

Hello Adam,

Thank you for sharing such great feedback! We're thrilled to hear your car sale was brilliant from start to finish and that the whole process was so straightforward and proactive.

The Collecting Cars Team

Rated 5 out of 5 stars

Easy and smooth transaction

Easy and smooth transaction, customer service team were helpful readily available to answer any queries.

March 30, 2026
Unprompted review
Collecting Cars logo

Reply from Collecting Cars

Hello L S,

Thank you for the wonderful review! We're thrilled to hear you had an easy and smooth transaction, and that our customer service team was there to help with your queries.

The Collecting Cars Team

Rated 1 out of 5 stars

Communication was great up until I paid…

Communication was great up until I paid the mandatory photography fee, then nothing. I had to chase repeatedly just to get the shoot booked, delaying everything by weeks.

The photos came back well below the standard I’d expected for a premium auction listing, so I contacted them to request a reshoot. I’ve reached out multiple times since via email, WhatsApp and phone with no response. Months of wasted time and no progress.

I’ve now requested a refund - I won’t hold my breath. Save yourself the time and stress, and go elsewhere.

April 4, 2026
Unprompted review
Rated 5 out of 5 stars

Sold a number plate via Collectingcars…

Sold a number plate via Collectingcars my listing and sales was managed by Samuel from Collectingcars kept me informed throughout the whole process great service.

April 1, 2026
Unprompted review
Collecting Cars logo

Reply from Collecting Cars

Hello Mansoor,

Thank you for the fantastic review! We're thrilled to hear you received such great service and were kept well-informed throughout the sale of your number plate.

The Collecting Cars Team

Rated 5 out of 5 stars

Hi all

Hi all , just recently sold my car with Collecting Cars , my Consignee manager was Sam , he was excellent though out the whole process , made it a really easy experience for me . I received the price I wanted .
Will definitely use C C again in the future . Thanks Sam .
Kind regards ,
Faheem .

March 26, 2026
Unprompted review
Collecting Cars logo

Reply from Collecting Cars

Thank you for the wonderful review, Faheem! We're so glad our team made the selling process an easy experience for you and that you achieved the price you wanted.

The Collecting Cars Team

Rated 5 out of 5 stars

Porsche 993 Sold

I decided to sell my car through Collecting Cars and what’s can I say.
From my initial enquiry which was handled be Fynn, he helped with explaining the process of selling through Collecting Cars, valuation and agreeing on a reserve price. Then on to Sam who helped see the car through the auction which resulted in a sale well over the reserve price.
Everything went smoothly and would use again.

March 12, 2026
Unprompted review
Collecting Cars logo

Reply from Collecting Cars

Hello Terry,

Thank you for the fantastic review! We're thrilled that our team provided a smooth selling experience and helped you achieve a great result well over your reserve price.

The Collecting Cars Team

Rated 4 out of 5 stars

Generally OK

Generally OK, extremely pushy sales team though, and disappointed with the sales price which I feel was impacted by CC not allowing me to describe the condition or provenance fully. which I found very strange.

This is a prompted review request by CC

March 22, 2026
Unprompted review
Rated 1 out of 5 stars

Avoid

Totally bizarre business model from what I thought was a respected and reputable company.

Enquired about auctioning a 2x2 reg and was encouraged to set the reserve at 6k - anyone with even a scrap of knowledge about dateless registrations will know this isn't an appropriate price in 2026 for a 2x2, it's barely even trade value. I can't say I understand wanting to sell something way under market value, just for the sake of making a sale?

Communication from the sales rep I spoke to was good, of course it's not down to them how the business is run, but highly recommend avoiding selling with this company.

March 27, 2026
Unprompted review
Rated 5 out of 5 stars

Great website easy to use the service

Great website easy to use the service

March 19, 2026
Unprompted review
Collecting Cars logo

Reply from Collecting Cars

Thank you for the great review! We're delighted to hear that you found our website and service so easy to use.

The Collecting Cars Team

Rated 5 out of 5 stars

On ya CC.

Right from initial enquiry through to sale of vehicle I felt that I was in competent hands. Many thanks for the advice and general management throughout the process. Defo use CC again should the need arise. Excellent service and recommend them to anyone selling their valued asset.

March 25, 2026
Unprompted review
Collecting Cars logo

Reply from Collecting Cars

Hello Phil,

Thank you for the fantastic review and your recommendation! We are thrilled to hear you felt in competent hands from start to finish.

The Collecting Cars Team

Rated 5 out of 5 stars

Tom was a great help during the process…

Tom was a great help during the process of the cars auction and sale

March 23, 2026
Unprompted review
Collecting Cars logo

Reply from Collecting Cars

Hello Mike,

Thank you for the great feedback! We're delighted to hear our team was so helpful to you throughout the auction and sale process. We appreciate you choosing Collecting Cars!

The Collecting Cars Team

Rated 5 out of 5 stars

My first sale with collecting cars and a great experience

My first sale with collecting cars and hopefully wont be my last. This is probably the best auction site around and great sales team. Tom was brilliant always kept in touch even when the auction was ending on a Sunday evening. got a great price for my number plate. A1 5 Star company

March 22, 2026
Unprompted review
Collecting Cars logo

Reply from Collecting Cars

Hello Darren,

We're thrilled you had a great first selling experience with our team and got a fantastic price for your number plate.

The Collecting Cars Team

Rated 5 out of 5 stars

Was an easy bid Process and transaction…

Was an easy bid Process and transaction . Mitchell worked hard to get a deal together

March 13, 2026
Unprompted review
Collecting Cars logo

Reply from Collecting Cars

Hello Martyn,

Thank you for the great review! We are thrilled to hear that the bidding process and transaction were so seamless for you

The Collecting Cars Team

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