It was a tale of 2 halves one of the deliveries was a kerb side one and the delivery driver was painfully rude . Just dropped them off no and very abrupt. I was only aware of kerbside deliver post... See more
Company replied
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It was a tale of 2 halves one of the deliveries was a kerb side one and the delivery driver was painfully rude . Just dropped them off no and very abrupt. I was only aware of kerbside deliver post... See more
Company replied
AWFUL IN EVERY WAY. Faulty item supplied - chipped painty and faulty parts. Emailing back and forth until they agreed to refund but weeks down the line they’re not responding to emails and no refund... See more
Company replied
A well designed vertical radiator with a good paint finish (White). Pity the fixing instructions (a graphic paper strip) are a bit simplistic. Could do with some written text. Even our installer w... See more
Company replied
Radiators can be quite confising, well they are to me, what with the BTU's and columns, verticals, horizontals etc. Column Radiators 4 u make it simple. Ordered 1 day arrived within 2, simple as t... See more
Unit 4, Victory Trading Estate, Kiln Road, PO3 5LP, Portsmouth, United Kingdom
Cannot fault any aspect of the service. Great communication ensured we were kept informed about delivery date.
I have used this company twice. First time about 9 months ago - Radiator was on order to them - they kept me informed of delivery dates by phone.
2nd time was last week. Ordered 3 radiators+valves - they came in days.
You can't really get much better.
Customer service was excellent. Very flexible on delivery date and so helpful when I found I had ordered the wrong valves and needed the replacements delivered the next day. Highly recommend and will use this company again.
An excellent company to deal with. Extremely helpful staff with expert knowledge and guidance. Fast delivery provided. Would have no hesitation in using them again and recommending them to others.
Very happy with the product. Felt sorry for delivery driver trying to get a 10 tonne truck around the Lake District. I understand delivery provided by the supplier but need to feedback some areas only suitable for LWB Transit. Had to meet him on larger road and transfer rads to car as he could not get up our drive.

Reply from Column Radiators 4u
The delivery was early and the radiators are fine. Good efficient service.
Very good, however, they do not know the products they are selling. It became obvious to me very quickly that the lady on the phone was there to take orders and had no real knowledge of the specific products. When I asked about how the radiator was hung she was stumped. She conferred with a colleague and came back to me and said " it cannot be adjusted for height via the hanging brackets " and " we don't actually stock the products, sell them. They come directly from the manufacturer " so it appears they are just brokers and don't physically hold the stock. This is not a problem but if your going to sell items at least know the basics! It turned out the radiator could be adjusted via the brackets, so, had we listened to her, they would have lost a sale. Better training = Greater profitability!!!!

Reply from Column Radiators 4u
We had a very good service from this company, they were very helpful with helping us to get the best radiator for what we needed and it looks very smart . We also bought two sets of valves which came the next day. Excellent service.
This is the 3rd column rad that I have purchased from Column Radiators 4u. I would thoroughly recommend them :D
I ordered a radiator and a pair of valves 10 days ago. Two days later my delivery arrived - just the valves. Not a word from the company. I eventually contacted them, and was told that the radiator should be with me by the end of the week - 12 days after ordering. The fact that they didn't feel the need to inform me of this is frankly baffling. I'm waiting with bated breath....

Reply from Column Radiators 4u
Excellent customer service. The whole process was very quick and easy.
We ordered the classic column radiators and they were delivered the next day. The person I dealt with on the telephone was extremely helpful. We are pleased with the look and heat output of the radiators and would definitely use Column Radiators 4u again.
Great phone service with Nick. Easy to order. Order arrived in promised guidelines. Price could have been a little cheaper. But I'm really happy with my new rad! Thanks
Needed my rads in a hurry, they were great all round. Great information, contact, products and prices. Thankyou!
Radiator stays delivered next day, brilliant service. Thank you
Very pleased with the service this company offered - The lady I spoke to managed to get the radiators delivered to us within 3 working days, even though they were out of stock. Many thanks - would use again.
Telephoned on a Friday morning to make sure the size I required was in stock. I was assured it was and would be delivered the following Monday. This is exactly what happened and I am very pleased with the quality and build of radiator. The only thing stopping a 5* recommendation is that they were unable to give any indication of time of delivery or even whether it would be a morning or afternoon slot. That aside, would definitely use this company again.
Really impressed with the service and product. Communication was great and knew - almost to the hour - when what time the delivery would be. Thanks!
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