Combined Insurance (Canada) Reviews 

2,218
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 1,620 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their knowledge and professionalism, making the overall experience smooth and easy. Reviewers appreciate representatives who patiently explain options, answer questions thoroughly, and avoid pressure, ensuring policies fit individual needs and budgets. Many also highlight the diverse and well-suited product offerings, which provide comprehensive coverage and flexibility. The overall service is frequently described as excellent, with many people appreciating the personalized approach and clear communication. Consumers consistently report a positive user experience, highlighting the enjoyable interactions and the trust built with representatives.

What people talk about most

Staff

People report positive experiences with staff, consistently highlighting their knowledge, professionalism,... See more

Service

Customers consistently note positive experiences with service, often highlighting the helpfulness and... See more

Customer service

Consumers find customer service to be positive, with many reviewers highlighting the helpfulness and... See more

User experience

Clients share positive opinions on user experience, with many describing it as great, professional, and... See more

Product

Customers had positive experiences with product, appreciating the detailed explanations and knowledge of... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The representative was very great in letting me know that i needed to continue getting the paperwork/emails signed or it would have to be redone. She checked in regularly to ensure that we were doing... See more

Rated 5 out of 5 stars

I would like to thank Chris Disono, Combined representative, for making the process very smooth and easy. He was friendly, helpful, and honest. He explained the benefits and offers clearly and enthusi... See more

Rated 5 out of 5 stars

Matthew Faye was fantastic. Even when my husband gave him the side eye because I asked 41 million questions, Matthew said “nope I’m the same way with all the questions” and he just kept answering the... See more

Rated 5 out of 5 stars

I recently had the opportunity to work with Daniel at Combined Insurance, and I couldn’t be happier with the experience. From our first meeting, he was knowledgeable, patient, and never made... See more


Company details

  1. #2 of 7 best companies in Insurance Company
  2. #1 of 1 best companies in Disability Insurance Company
  3. #2 of 3 best companies in Health Insurance Agency
  4. #1 of 1 best companies in Income Protection Insurance Company
  5. #3 of 7 best companies in Insurance Agency
  6. #3 of 6 best companies in Life Insurance Agency

Written by the company

At Combined Insurance Company, we are on a mission to make the world of supplemental insurance easier to understand so you can feel confident you’re well covered. Powered through Chubb, we provide individuals, families, and businesses the supplemental benefits they need to help fill in coverage gaps and take insurance protection further.


Contact info

4.8

Excellent

TrustScore 5 out of 5

2K reviews

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4.8

All reviews

(2,218)

2,198 reviews in the last 12 months

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Rated 5 out of 5 stars

Outstanding Service and Professionalism

I had an excellent experience working with my insurance agent. Neda was extremely knowledgeable, professional, and friendly throughout the entire process. She took the time to answer all of my questions clearly and helped me understand my options without ever making me feel pressured.

It was a pleasure dealing with her, and she made what could have been a complicated process feel simple and stress-free. Her expertise, patience, and commitment to providing outstanding service truly stood out. This was one of the best customer service experiences I have had, and I would highly recommend her to anyone looking for insurance advice and support.

June 4, 2026
Rated 5 out of 5 stars

Kindness

The ladies that came to sell me, the insurance were very knowledgeable and what I needed the most to cover me.
They were kind friendly and looked after what needs I needed

June 4, 2026
Rated 5 out of 5 stars

Fantastic experience

Fantastic experience! Thanks for always being there when we need you. 24 claims for my family of 6 in 16 years. They don’t increase premiums on individuals. The only negativity comes from sales agents who don’t make it!

June 3, 2026
Unprompted review
Rated 5 out of 5 stars

Combined Insurance provides great options and Sabrina is great to deal within

I found Sabrina to be very thorough and providing all the options for me that would not only fit when I leave but also fit inside my budget and she meets me where I’m at which is really really good and I can be very open about what my needs are in terms of the insurance that I purchased and the conversation always goes really well and she she’s an amazing human and I know that she will do the same for so many others

June 2, 2026
Rated 5 out of 5 stars

Well upon meeting Luke and Audrey in…

Well upon meeting Luke and Audrey in the driveway I thought they were here to buy something. Then asked if Roy was home. I invited them in and then realized that Roy didn’t know them. All in all very put together , explaining exactly what insurance they are offering. I’m happy we went for this insurance.

June 3, 2026
Rated 5 out of 5 stars

Experience with insurance agent

I just want to give a big shout out to Naghmeh Karmizadeh for being such a patient and helpful agent. I have been calling many agents but she is one of the best. She explained everything really well and give me good service and followed up with me even after.

June 3, 2026
Unprompted review

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