Combined Insurance (Canada) Reviews 

2,187
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 1,591 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being knowledgeable, helpful, and professional, often going above and beyond to ensure understanding. Many people appreciate the clear explanations and the friendly, honest approach of representatives who make the process smooth and easy. Reviewers highlight that the service provided is tailored to individual needs, with agents taking the time to build trust and offer suitable options without pressure. The company's products are seen as diverse and beneficial, offering various choices to meet different requirements and allowing for flexible coverage options. Consumers appreciate the comprehensive nature of the offerings, ensuring they receive what best suits their personal situations. The overall user experience is described as excellent, with many finding the interactions relaxing and enjoyable due to the efficient and supportive guidance provided.

What people talk about most

Staff

People report positive experiences with staff, consistently highlighting their professionalism, knowledge,... See more

Service

Customers had positive experiences with service, consistently describing it as excellent and very helpful.... See more

Customer service

Consumers find customer service to be positive, with many reviewers highlighting the helpfulness and... See more

User experience

Reviewers highlight positive aspects of user experience, with many describing it as great, painless, and... See more

Product

Customers consistently note positive experiences with product, highlighting the great value and benefits they... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The representative was very great in letting me know that i needed to continue getting the paperwork/emails signed or it would have to be redone. She checked in regularly to ensure that we were doing... See more

Rated 5 out of 5 stars

I would like to thank Chris Disono, Combined representative, for making the process very smooth and easy. He was friendly, helpful, and honest. He explained the benefits and offers clearly and enthusi... See more

Rated 5 out of 5 stars

The agent Reina took her time explaining everything, she did not force me to buy into this. Some agents do, they kind of pressure you but she did not and I appreciate that! She answered all my quest... See more

Rated 5 out of 5 stars

Brandon took the time to build trust. He offered information, asked good questions and worked to find a policy that fit my needs. I appreciate his attention to detail and product knowledge. I would hi... See more

Company replied


Company details

  1. #2 of 7 best companies in Insurance Company
  2. #1 of 1 best companies in Disability Insurance Company
  3. #2 of 3 best companies in Health Insurance Agency
  4. #1 of 1 best companies in Income Protection Insurance Company
  5. #3 of 7 best companies in Insurance Agency
  6. #3 of 6 best companies in Life Insurance Agency

Written by the company

At Combined Insurance Company, we are on a mission to make the world of supplemental insurance easier to understand so you can feel confident you’re well covered. Powered through Chubb, we provide individuals, families, and businesses the supplemental benefits they need to help fill in coverage gaps and take insurance protection further.


Contact info

4.8

Excellent

TrustScore 5 out of 5

2K reviews

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4.8

All reviews

(2,187)

2,159 reviews in the last 12 months

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Rated 5 out of 5 stars

Outstanding Service and Professionalism

I had an excellent experience working with my insurance agent. Neda was extremely knowledgeable, professional, and friendly throughout the entire process. She took the time to answer all of my questions clearly and helped me understand my options without ever making me feel pressured.

It was a pleasure dealing with her, and she made what could have been a complicated process feel simple and stress-free. Her expertise, patience, and commitment to providing outstanding service truly stood out. This was one of the best customer service experiences I have had, and I would highly recommend her to anyone looking for insurance advice and support.

June 4, 2026
Rated 5 out of 5 stars

Kindness

The ladies that came to sell me, the insurance were very knowledgeable and what I needed the most to cover me.
They were kind friendly and looked after what needs I needed

June 4, 2026
Rated 5 out of 5 stars

Fantastic experience

Fantastic experience! Thanks for always being there when we need you. 24 claims for my family of 6 in 16 years. They don’t increase premiums on individuals. The only negativity comes from sales agents who don’t make it!

June 3, 2026
Unprompted review
Rated 5 out of 5 stars

Combined Insurance provides great options and Sabrina is great to deal within

I found Sabrina to be very thorough and providing all the options for me that would not only fit when I leave but also fit inside my budget and she meets me where I’m at which is really really good and I can be very open about what my needs are in terms of the insurance that I purchased and the conversation always goes really well and she she’s an amazing human and I know that she will do the same for so many others

June 2, 2026
Rated 5 out of 5 stars

Well upon meeting Luke and Audrey in…

Well upon meeting Luke and Audrey in the driveway I thought they were here to buy something. Then asked if Roy was home. I invited them in and then realized that Roy didn’t know them. All in all very put together , explaining exactly what insurance they are offering. I’m happy we went for this insurance.

June 3, 2026
Rated 5 out of 5 stars

Experience with insurance agent

I just want to give a big shout out to Naghmeh Karmizadeh for being such a patient and helpful agent. I have been calling many agents but she is one of the best. She explained everything really well and give me good service and followed up with me even after.

June 3, 2026
Unprompted review
Rated 5 out of 5 stars

I met Olga outside my ice cream shop…

I met Olga outside my ice cream shop and we began chatting as she noticed I had my hand wrapped from a recent sprain.
She was just genuinely caring and didn't try to make a sale at all and sat.She told me that if I was interested in hearing about insurance that she could come back after her dinner plans.
I was intrigued, so she and her friend returned a few hours later and getting to know her and her friend and they became our friends instantly as well.
Being so cognizant and professional Olga said she'd be happy to come tomorrow if I was free to discuss business specifically.
I agreed.
The next day she came with a colleague of hers, they simply explained the product clearly and wanted to illustrate the real benefits and potential when something unexpected might happen.
I was very happy to choose one of their products , and they simply help me get set up without trying to upsell a million things.
Very honest, very trustworthy, very kind and simply just genuine!
I'm so happy to have met Olga, and her colleague Alvaro.
And it feels cool to have extra insurance for the little things!
Thank you both!!!
Jacob

June 1, 2026
Rated 5 out of 5 stars

Very informative, knowledgeable and explained all aspects of our Insurance.

Graham explained every detail of our insurances. Friendly, informative and concise with his presentation of our past and upgraded insurance needs.

June 1, 2026
Combined Insurance (Canada) logo

Reply from Combined Insurance (Canada)

We're so glad to hear our team provided such clear and helpful information regarding your insurance needs. Thank you for sharing your positive experience!

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