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Combined Insurance (Canada) Reviews 

2,179
•
TrustScore 5 out of 5

4.8

Insurance Company
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Review summary

Created with AI, based on recent reviews

Considering 1,577 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being knowledgeable, helpful, and friendly. Many people appreciate the excellent service, noting how representatives explain options clearly without pressure. The personalized approach helps consumers find policies that perfectly fit their needs and budget. People often highlight the product knowledge of the staff, which contributes to a smooth and easy process. The overall user experience is described as relaxing and enjoyable, with many expressing gratitude for the guidance and support received. Customers feel well-informed and confident in their choices, appreciating the company's customer-focused identity.

What people talk about most

Staff

Customers had positive experiences with staff, frequently highlighting their helpfulness, knowledge, and... See more

Service

Reviewers highlight positive aspects of service, consistently praising the professionalism and helpfulness of... See more

Customer service

Users describe positive interactions with customer service, highlighting the helpfulness and thoroughness of... See more

User experience

Clients share positive opinions on user experience, highlighting that the process was often painless,... See more

Product

Consumers find product to be positive, with many reviewers appreciating the flexibility and choices offered... See more

Reviews shaping this summary

Rated 5 out of 5 stars

They explained everything we need for peace of mind. It was nice to see 2 knowledgeable employees help me get insurance. I dont why I didn't get this earlier. They have different insurance packages, n... See more

Rated 5 out of 5 stars

Debbie has been amazing and informative since the beginning. She has been helpful and knowledgeable and I would not have even considered extra coverage if it weren't for her! She has a calm spirit a... See more

Company replied

Rated 5 out of 5 stars

Matthew Faye was fantastic. Even when my husband gave him the side eye because I asked 41 million questions, Matthew said “nope I’m the same way with all the questions” and he just kept answering the... See more

Rated 5 out of 5 stars

I would like to thank Chris Disono, Combined representative, for making the process very smooth and easy. He was friendly, helpful, and honest. He explained the benefits and offers clearly and enthusi... See more

Company details

  1. #2 of 7 best companies in Insurance Company
  2. #1 of 1 best companies in Disability Insurance Company
  3. #2 of 3 best companies in Health Insurance Agency
  4. #1 of 1 best companies in Income Protection Insurance Company
  5. #3 of 7 best companies in Insurance Agency
  6. #3 of 6 best companies in Life Insurance Agency

Written by the company

At Combined Insurance Company, we are on a mission to make the world of supplemental insurance easier to understand so you can feel confident you’re well covered. Powered through Chubb, we provide individuals, families, and businesses the supplemental benefits they need to help fill in coverage gaps and take insurance protection further.

Contact info

4.8

Excellent

TrustScore 5 out of 5

2K reviews

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4.8

All reviews

(2,179)

2,156 reviews in the last 12 months

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Rated 5 out of 5 stars

An experience that made me feel like a plan was made for me, not just some customer.

I think what stood out most with my meeting with Marie and her trainee (sorry, I'm terrible with names and don't remember her name), was the vast level of knowledge available. I admit I knew very little going in, and can confidently say that I understand so much better what my options are and how well suited they are to my personal situation. I know that if getting my policy was an online process, I would not have so comprehensive coverage of what best suits my needs. I did not feel like I was being pressured to get something because it was the best plan, but instead informed about what was best for me and my family specifically. I really appreciated that.

June 10, 2026

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