Combined Insurance (Canada) Reviews 

2,601
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 1,605 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the helpful, patient, and knowledgeable staff for taking the time to explain various insurance policies clearly and thoroughly to everyone. Consumers often point out how comfortable representatives make them feel during meetings, turning the consultation into an easy and pleasant process. People are also extremely satisfied with the great range of available products and the personalized guidance provided to find the right coverage. Reviewers consistently appreciate the professional approach, noting that the entire sign-up workflow is simple, efficient, responsive, and perfectly suited to their personal budgets.

What people talk about most

Staff

Customers had great appreciation for the staff, frequently highlighting their deep product knowledge,... See more

Customer service

Clients share positive opinions on customer service, highlighting amazing experiences with attentive and... See more

Service

Reviewers highlight positive aspects of service, consistently praising the quick, friendly, and professional... See more

User experience

People report positive experiences with user experience, highlighting how easy and stress-free the online... See more

Product

Consumers express satisfaction and delight regarding the product, highlighting helpful coverage diagrams and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Russ your representative was great.. Explained it all to me in clear concise words.. Looking forward to hard copy in mail to read all … Good coverage… Good Timing as Russ was seeing neighbour f... See more

Rated 5 out of 5 stars

The agent Susan Janicki is amazing at what she does. Going through the policies she explains it throughout and answers all of my questions. I highly recommend anyone who is looking for this type of in... See more

Rated 5 out of 5 stars

Russ was great, he was well knowledged with the insurance coverage. His house diagram was very helpful in seeing what coverage we had and what coverage was missing or what we should focus on for the f... See more

Rated 5 out of 5 stars

The awesome woman who does blue collar benefits… Sara. She absolutely the best and explains everything exactly the way it supposed to work and what options are ment to be.


Company details

  1. #1 of 7 best companies in Insurance Company
  2. #1 of 1 best companies in Disability Insurance Company
  3. #1 of 3 best companies in Health Insurance Agency
  4. #1 of 1 best companies in Income Protection Insurance Company
  5. #2 of 7 best companies in Insurance Agency
  6. #3 of 6 best companies in Life Insurance Agency

Written by the company

At Combined Insurance Company, we are on a mission to make the world of supplemental insurance easier to understand so you can feel confident you’re well covered. Powered through Chubb, we provide individuals, families, and businesses the supplemental benefits they need to help fill in coverage gaps and take insurance protection further.


Contact info

4.9

Excellent

TrustScore 5 out of 5

3K reviews

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4.9

All reviews

(2,601)

2,187 reviews in the last 12 months

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Rated 5 out of 5 stars

Janice is amazing!!!

Janice is amazing! She clearly outlined all of the options that best suited my needs. We were able to tailor my plan to my budget, and ensure I’m protected. Thank you so much for the amazing service, Janice.

August 29, 2026
Rated 5 out of 5 stars

Morgan

Morgan was very professional and knowledgeable. Busy time of year for us farmers so she accommodated me by providing a condensed presentation of the product while still covering off all requirements. I found it very informative.

September 3, 2026
Rated 5 out of 5 stars

First time policy purchase

Kayla was very professional, and thorough in explaining the options available to me. She made the various policy and coverage options easy to understand, and helped me to select a policy that best met my needs.

September 4, 2026
Rated 5 out of 5 stars

Great experience

Shirley was great! Everything explained well. Lots of options and was able to do what works for us and add on if we need. Great experience.

August 28, 2026
Rated 5 out of 5 stars

The agent Susan Janicki

The agent Susan Janicki is amazing at what she does. Going through the policies she explains it throughout and answers all of my questions. I highly recommend anyone who is looking for this type of insurance to contact her. When putting a claim through she is very helpful. I’ve been dealing with her for over 10 years and will continue to do so.

August 27, 2026
Rated 5 out of 5 stars

Shirley was great!

Shirley was great!! She was super informative and really new her stuff. She is very personable and we are happy with our service from her!

September 3, 2026

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