Definitely a scam. I didn’t realize it was coming from China and ordered almost $200 of Halloween sweaters and leggings. I don’t get items I ordered but got some of the most hideous, cheaply made item... See more
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Ordered a men's jacket and waistcoat online. Delivery took over two weeks — not ideal, but manageable. However, the real issue was the shocking quality of the items. The material was nothing like w... See more
I’d give no stars if I could, shocking company, shocking customer service, absolute rip off scammers. Ordered 2 good looking shirts from their website and what turned up was embarrassing, a 5 year old... See more
I've ordered from this company three times now and each experience has been fantastic. The clothes are comfortable, durable, and stylish. Shipping is always quick and the packaging is eco-friendly. H... See more
Company details
Written by the company
At ComfyFamily.co, we specialize in providing cozy, stylish, and high-quality essentials for every member of your family. From soft loungewear and slippers to versatile accessories and home comforts, our collections are designed to make you feel at home, no matter where you are. Customers can expect: A wide range of family-friendly products for all ages. High-quality, durable materials designed for comfort and everyday use. Fast and reliable shipping, with a customer-first approach to support. Trendy, functional, and affordable items that make family life easier and cozier. Explore our store today and find something comfy for everyone in your home!
Contact info
United States
- contact@comfyfamily.co
- comfyfamily.co
1.6
Bad
56 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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I ordered on the 3rd April and still…
I ordered on the 3rd April and still waiting the order was a present for someone's birthday which is tomorrow the 12th.... No reply to my email as yet.......so disappointed 😔
April 3, 2024
Unprompted review
Reply from Comfyfamily
Sorry you considered this order as late, but as displayed on our website, delivery times to your country can take up to 10 business days.
You ordered on April 3rd at 8pm and got delivered on the 17th of April. It is exactly 10 business days. Greetings.
The Velocity slippers are the best pair…
The Velocity slippers are the best pair I ever had! Happy with my purchase.
April 3, 2024
Unprompted review
Reply from Comfyfamily
Thank you, Fatmah!
Satisfied with my slippers
Satisfied with my slippers. Bought them for my husband, quality is good and the look is perfect. Fair price to quality ratio and responsive customer support.
March 26, 2024
Unprompted review
Reply from Comfyfamily
Thank you!
Terrible
Bought two wastecoats from them took a month to be delivered .not same as we're show on site .very cheap Chinese copy. Never reply to emails to return them . Reviews on there site have to be fake . As I left one and not showing .don't buy from these as will regret it .
March 4, 2024
Unprompted review
I have been trying to get a refund for…
I have been trying to get a refund for over 5 weeks. I was sent the wrong colour of jumper and returned it to the address stated on the package. I have been informed this is not the address I should have sent it to! I have sent photos of the tracking number and proof of a signature who received the item. BUT they will not refund. Be very careful if you buy from this company.
January 8, 2024
Unprompted review
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