comfyworkers.com Reviews 88

TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness and positive attitude, making interactions pleasant and productive. Many people highlight the exceptional customer service, appreciating the personalized and understanding approach. The booking process is frequently described as straightforward and easy to navigate, with many consumers noting the efficiency and ease of their overall experience. Reviewers are particularly impressed with the quick response times and the smooth user experience, often mentioning that issues are resolved promptly. The service provided is often described as excellent, with consumers noting the efficiency and ease of their overall experience. Reviewers are particularly impressed with the quick response times and the smooth user experience.

What people talk about most

Staff

Customers consistently note positive experiences with staff. Reviewers frequently praise the team for being... See more

Service

Users describe positive interactions with service, highlighting its efficiency and proactive nature.... See more

Customer service

Customers consistently report positive experiences with customer service. Many reviewers highlight the... See more

Booking process

Clients share positive opinions on the booking process. Customers consistently report that the booking... See more

Response time

People report positive experiences with response times. Customers consistently praise the quick and efficient... See more

Based on these reviews

Rated 5 out of 5 stars

As a company we have used comfy workers on and off for the last 3 years for our accommodation requirements. Most of our stays have been long term spanning 3 to 12 months. We have always found th... See more

Company replied

Rated 5 out of 5 stars

I book properties all over for my sub contractors and am currently using ComfyWorkers for the first time. The booking request with Charlie was pleasant and straight forward and I was able to select fr... See more

Company replied

Rated 5 out of 5 stars

We were kept fully informed throughout the entire booking process, and the option to manage everything online was extremely convenient. When we reported an electrical issue at the property, it was... See more

Company replied

Rated 5 out of 5 stars

Comfyworkers take the strain out of searches. The booking staff are exceptional, with sending information to accommodate only what I needed and advice of what to expect and how to use the portal. They... See more

Company replied


Company details

  1. Serviced Accommodation

Written by the company

Specialists in contractor accommodation services providing short and long term stays for business workers. We take the hassle out of the booking process finding accommodation in the right location, on budget, in a few simple clicks.


Contact info

4.8

Excellent

TrustScore 5 out of 5

88 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Really good service

Really good contact with the company, always helpful and quick in answering the questions. I highly recommend them!

December 16, 2025
Unprompted review
comfyworkers.com logo

Reply from comfyworkers.com

Your feedback is appreciated and we are glad to hear your recommendation. Always happy to help Anna.

Rated 5 out of 5 stars

Always had great customer service

Always had great customer service, saved us money and time on looking for our own accommodations. would highly recommend!

December 12, 2025
Unprompted review
comfyworkers.com logo

Reply from comfyworkers.com

Thank you for your review Sophie, we always pride ourselves in our services and offerings and are really thrilled to hear that you are happy with ComfyWorkers and would recommend us too!

Rated 5 out of 5 stars

I got a dedicated team to help me…

I got a dedicated team to help me resolve all problems that occured, they replied to all my questions and issues very quick. Got nothing but a good feedback and would recommend Comfy Workers to anyone who is looking for accomodation in UK

December 11, 2025
Unprompted review
comfyworkers.com logo

Reply from comfyworkers.com

Thank you Borna for your great review. We are delighted you have had such a great experience working with us thus far and really pleased our teams have been on hand to help with everything you need!

Rated 5 out of 5 stars

Happy customer who will be booking for future stays!

I book properties all over for my sub contractors and am currently using ComfyWorkers for the first time. The booking request with Charlie was pleasant and straight forward and I was able to select from a list of properties meeting my criteria. Upon choosing, I was able to successfully book and pay for the property and all info was given ahead of the commencement of the stay. All 5 guys are happy and are staying mon-friday for a couple of months. CW assigned me a direct contact, Marta for any issues and response time is extremely efficient. Marta explained the online account and features that I can use for future bookings which is straightforward to use. We will be making future bookings. I am just annoyed I didn't find them sooner! Thanks all!

December 1, 2025
Unprompted review
comfyworkers.com logo

Reply from comfyworkers.com

Hiya,

Thank you for you feedback. We are glad to hear all has been smooth for you and that our team has been exceptional!

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service, quick responses and flexible options for accommodation stays and breaks over holiday periods.

December 11, 2025
Unprompted review
comfyworkers.com logo

Reply from comfyworkers.com

Thank you for taking the time to provide such a positive and glowing review. We hope to continue working with you and growing our business relationship!

Rated 5 out of 5 stars

Always helpful

Have only used for a couple of months, but they have always found accommodation within our budget and at an excellent standard.

December 10, 2025
Unprompted review
comfyworkers.com logo

Reply from comfyworkers.com

Hiya Kaz,

We are glad to hear you have had a positive experience thus fur and we aim to continue to excel. If you ever need anything, please do not hesitate to reach out. Thank you for your feedback.

Rated 5 out of 5 stars

Always proactive and extremely…

Always proactive and extremely responsive to enquiries. Any issues dealt with as / when they arise

December 10, 2025
Unprompted review
comfyworkers.com logo

Reply from comfyworkers.com

Hello Simon, Thank you for sharing your positive experience with ComfyWorkers, we always aim to provide a high standard to our customers so are really pleased you've been happy with our services.

Rated 5 out of 5 stars

Great customer service

Lauren is really helpful and the customer service has been great.

December 10, 2025
Unprompted review
comfyworkers.com logo

Reply from comfyworkers.com

Hello Savannah, Thank you for your feedback about our CS team. We are really happy you've had positive interactions with us and long may it continue!

Rated 4 out of 5 stars

Very responsive

Very responsive, extremely well organised, and fully customer focused.
Every property we’ve had has exceeded the expectations of our engineers lodging away, and the back-office team is always quick and responsive.
All in all, a quality service.

December 3, 2025
Unprompted review
comfyworkers.com logo

Reply from comfyworkers.com

Hiya Sam,

We are glad to hear we have been able to exceed expectations and deliver exactly what you and your guests needed. Thank you for your feedback!

Rated 5 out of 5 stars

Quality service

Very responsive, extremely well organised, customer focused.

Every property that we have had from Comfy Workers has been exceptional and the out of hours service is worth it’s weight in gold.

All in all, a quality service.

December 3, 2025
Unprompted review
comfyworkers.com logo

Reply from comfyworkers.com

Hiya Brendan,

Thank you for sharing your positive experience. We’re pleased to hear that our service met your expectations. We appreciate your support.

Rated 5 out of 5 stars

New to hosting on Comfy Workers but all…

New to hosting on Comfy Workers but all the staff in the office are responsive and process all straightforward. Would be happy to work with comfy workers again and would recommend.

September 25, 2025
Unprompted review
comfyworkers.com logo

Reply from comfyworkers.com

Hi there,

Thank you for your feedback, it is greatly appreciated.

We also look forward to working with you again in the future.

Rated 5 out of 5 stars

Great service

Great service, good guests referred.

September 12, 2025
Unprompted review
comfyworkers.com logo

Reply from comfyworkers.com

Hi there,

Thank you for your great review, it is really appreciated.

If you ever need anything just let us know.

Rated 5 out of 5 stars

Excellent communication and support…

Excellent communication and support from the team. They’ve booked several
properties with us at Birmingham Contractor Stays over the last couple of years for their clients, and they’ve been great to work with. Prompt payment and fast communication throughout, they’re a pleasure to partner with.
Thanks team!

September 9, 2025
Unprompted review
comfyworkers.com logo

Reply from comfyworkers.com

Hi there,

Thank you for your great review, we hope to continue our great working relationship with you long into the future.

Rated 5 out of 5 stars

First booking

This was our first booking with Comfy Workers. From initial enquiry to approval of booking very professional well. Done

September 1, 2025
Unprompted review
comfyworkers.com logo

Reply from comfyworkers.com

Hiya,

Thank you for your feedback, it has been noted and will be passed onto the team.

Rated 5 out of 5 stars

Heathrow Airport Accommodation

We've started to use Comfyworkers to provide accommodation for our team working at Heathrow Airport, and the experience has been nothing short of excellent. From the start, the booking process was smooth and straightforward. Their team was responsive, professional, and genuinely committed to finding the best options for our needs.

The property provided is clean, comfortable, and well-located—making it easy for our staff to commute to and from the airport. Most importantly, the accommodations feel like a home away from home, which makes a huge difference for our team working long hours away from their families.

Comfyworkers takes the stress out of sourcing reliable worker accommodation, and their attention to detail and customer service sets them apart. Highly recommended for any company needing hassle-free, quality accommodation for staff near Heathrow or anywhere else in the UK.

September 1, 2025
Unprompted review
comfyworkers.com logo

Reply from comfyworkers.com

Hi Hefin,

Thank you very much for your review, it is greatly appreciated.

We are always here to help and we'll be sure to make the team aware of your really positive feedback.

Rated 5 out of 5 stars

Southsea Escape - Coastal Holiday Apartment

The Comfy Workers platform is easy to use and the staff have always been helpful.

Comfy Workers have provided a large proportion of our occupancy and revenue in 2025. We're pleased with the business provided and happy with the service and platform.

Southsea Escape is a provider of serviced accommodation in Southsea, Portsmouth. Comfy Workers are another channel through which we recieve bookings along side our direct website (SouthseaEscape.co.uk) and some other major sites.

We're happy to work with Comfy Workers and would recommend them to other serviced accommodation providers.

August 29, 2025
Unprompted review
comfyworkers.com logo

Reply from comfyworkers.com

Hi Justin,

Thank you for your great review, we look forward to working with you long into the future.

Rated 4 out of 5 stars

We are currently staying at the house

We are currently staying at the house, all 3 of us are happy with the accommodation.
Regards Jim.

August 27, 2025
Unprompted review
comfyworkers.com logo

Reply from comfyworkers.com

Hi there,

Thank you for your feedback, we will make sure to pass this onto the host.

Rated 5 out of 5 stars

Easy to use platform with results!

Recently added our Serviced accommodation properties onto Comfy workers platform and have already received 2 long term bookings. Very efficient service, easy to use platform and staff are great with communication.

August 21, 2025
Unprompted review
comfyworkers.com logo

Reply from comfyworkers.com

Hi there,

Thank you for your feedback, it is greatly appreciated and will be passed onto the team.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look